Which is better, Insightly or Microsoft Dynamics 365 for Sales?

Insightly edges out Microsoft Dynamics 365 for Sales based on user ratings across 1,241 reviews. That said, the best pick depends on your workflow — Microsoft Dynamics 365 for Sales may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

Do both Insightly and Microsoft Dynamics 365 for Sales offer a Free trial?

Yes, both Insightly and Microsoft Dynamics 365 for Sales offer a Free Trial.

Who are the typical users of Insightly?

Insightly is designed for Freelancers / Consultants, Large Enterprises, Medium Business, Small Business.

Who are the typical users of Microsoft Dynamics 365 for Sales?

Microsoft Dynamics 365 for Sales is designed for Large Enterprises, Medium Business, Small Business.

What is the starting price of Insightly and Microsoft Dynamics 365 for Sales?

Pricing for Insightly starts at $29/User/Month, whereas Microsoft Dynamics 365 for Sales starts at $65/User/Month.

What are the best alternatives to Insightly?

Some top alternatives to Insightly include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Salesforce.

What are the best alternatives to Microsoft Dynamics 365 for Sales?

Some top alternatives to Microsoft Dynamics 365 for Sales include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

Insightly vs Microsoft Dynamics 365 for Sales vs Bigin by Zoho CRM Comparison

Last updated: May 18, 2026

Insightly

4.2(1,241 reviews)

Starting at $29 /User/Month

Free Trial
Freelancers / Consultants
Large Enterprises

Insightly is a sales and marketing software that will help you manage your contacts, leads, deals and opportunities. You can organize your contacts into lists, collaborate with teammates via real time messaging, sync con…

View Pricing Read Reviews

Microsoft Dynamics 365 for Sales

4.0(2,319 reviews)

Starting at $65 /User/Month

Free Trial
Large Enterprises
Medium Business

Microsoft Dynamics 365 for Sales is a leading solution for growing businesses and optimizing their sales. It brings together your sales data, insights, and activities, making it easier to connect with customers, close de…

View Pricing Read Reviews

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

View Pricing Read Reviews

Insightly leads on user satisfaction with a 4.2-star rating across 1,241 reviews.

SpotSaaS Analysis

InsightlyMicrosoft Dynamics 365 for SalesBigin by Zoho CRM

The core difference lies in Insightly's focus on mid-sized teams seeking a flexible CRM with strong email integration, while Microsoft Dynamics 365 for Sales is a more robust solution suitable for larger organizations needing comprehensive sales management tools. Ideal buyers for Insightly are small to mid-sized businesses in sales and marketing roles, whereas Microsoft Dynamics 365 is better suited for larger enterprises looking for an integrated sales platform.

- Best for mid-sized teams needing flexible CRM solutions - Strong email integration capabilities - Unified platform for managing contacts, leads, and deals - Built-in real-time messaging for collaboration - Ideal for roles like Sales Managers and Account Executives - Price: $29

- Comprehensive sales management tools - Suitable for larger organizations - Integrates with other Microsoft products - Advanced analytics and reporting features - Customizable workflows and automation - Price: $65

Insightly vs Microsoft Dynamics 365 for Sales vs Bigin by Zoho CRM — at a glance

Feature	Insightly	Microsoft Dynamics 365 for Sales	Bigin by Zoho CRM
Rating	4.2 / 5	4.0 / 5	4.3 / 5
Reviews	1,241	2,319	119
Starting price	$29 /User/Month	$65 /User/Month	$7 /User/Month
Free trial	Yes	Yes	Yes
Free version	No	No	No
Best for	Freelancers / Consultants, Large Enterprises, Medium Business	Large Enterprises, Medium Business, Small Business	Small Business
Category	CRM Software	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	Available	Available	Available
Support modes	Business Hours, Online	Business Hours, Online	Business Hours, Online
Certifications	SOC 2, HIPAA, GDPR	SOC 2	—
Data residency	US	Global	Global

Key differences between Insightly and Microsoft Dynamics 365 for Sales

Pricing: Insightly starts at $29 /User/Month, while Microsoft Dynamics 365 for Sales starts at $65 /User/Month.
Target audience: Insightly is built for Freelancers / Consultants and Large Enterprises, while Microsoft Dynamics 365 for Sales targets Large Enterprises and Medium Business.
User satisfaction: Insightly scores higher with a 4.2-star average.
Deployment: Insightly supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Microsoft Dynamics 365 for Sales supports SaaS/Web/Cloud.

Compare Insightly vs Microsoft Dynamics 365 for Sales vs Bigin by Zoho CRM — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Insightly (876) Talk to an expert Talk to an expert	Microsoft Dynamics 365 for Sales (558) Talk to an expert Talk to an expert

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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Insightly

Best for mid-sized teams needing flexible CRM with strong email integration.

Choose if

You want a unified platform managing contacts, leads, deals, and opportunities.
Your team values built-in real-time messaging for seamless collaboration.
You require syncing capabilities with Outlook and Gmail for streamlined workflows.

Consider alternatives if

You need advanced reporting and analytics beyond basic CRM capabilities.
You rely heavily on mobile app features with full desktop parity.

Microsoft Dynamics 365 for Sales

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Insightly typically suits Freelancers / Consultants and Large Enterprises. Microsoft Dynamics 365 for Sales tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Insightly is a sales and marketing software that will help you manage your contacts, leads, deals and opportunities. You can organize your contacts into lists, collaborate with teammates ... Read More about Insightly	Microsoft Dynamics 365 for Sales is a leading solution for growing businesses and optimizing their sales. It brings together your sales data, insights, and activities, making it easier to ... Read More about Microsoft Dynamics 365 for Sales	Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM
Entry Level Pricing	Starts from $29	Starts from $65	Starts from $7 , Billed Yearly
Free Trial Availability	Free Trial available	Get Free Trial	Get Free Trial
Spotsaas Score What's this? ↗	9.3/10	9.0/10	9.0/10
User Ratings Based on verified Spotsaas reviews	4.2 (1241)	4 (2319)	4.3 (119)
Best Company Size	1-50 employees51-500 employees	—	—
	Get pricing help	Get pricing help	Visit website

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Insightly

Streamlined Project Management: With Insightly, teams can effortlessly manage projects from initiation to completion. You’ll appreciate how tasks, deadlines, and milestones are organized in one intuitive platform, ensuring everyone is aligned and focused.
Robust CRM Capabilities: Insightly offers a powerful customer relationship management system that helps you maintain meaningful connections with clients. You’ll find it easy to track interactions, manage leads, and ultimately foster stronger relationships that drive sales.
Customizable Workflows: Tailor your workflows to fit your unique business needs. Administrators will love the flexibility Insightly provides, allowing for automation of repetitive tasks and ensuring that processes are efficient and consistent across teams.

Microsoft Dynamics 365 for Sales

No key benefits available yet.

Bigin by Zoho CRM

No key benefits available yet.

Best fit

Insightly

1 to 500 employees
SaaS, Consulting, Marketing Technology (Martech), and Sales Automation
roles such as Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

Microsoft Dynamics 365 for Sales

No best-fit guidance available yet.

Bigin by Zoho CRM

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Insightly

Users may seek alternatives if they require more advanced customization options for workflows and dashboards, as Insightly's flexibility might not meet specific business needs or unique processes.
Businesses looking for enhanced reporting capabilities may explore other CRM solutions that offer more robust analytics tools, which can provide deeper insights into customer interactions and sales performance.
Companies with larger teams might consider alternatives that support more extensive user management features, as Insightly's user limits and pricing tiers could be restrictive for growing organizations.

Microsoft Dynamics 365 for Sales

No alternatives guidance available yet.

Bigin by Zoho CRM

No alternatives guidance available yet.

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

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How do Insightly, Microsoft Dynamics 365 for Sales and Bigin by Zoho CRM Compare on Features?

Total Features	30 Features	9 Features	10 Features
Unique Features	No unique features	No unique features	No unique features
	Get Quote	Get Quote	Visit website

Compare Insightly, Microsoft Dynamics 365 for Sales and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$29	$65	$7 , Billed Yearly
Pricing Plans	Not Available	Not Available	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get help choosing	Get help choosing	Visit Website

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	✓ Yes
HIPAA	✓ Yes	—
GDPR	✓ Yes	—
Single Sign-On (SSO)	✓ Yes	—
Multi-Factor Auth (MFA)	✓ Yes	—
Data Encryption	✓ Yes	—
Audit Logs	✓ Yes	—
Data Residency	🇺🇸 US	🌐 Global

Insightly vs Microsoft Dynamics 365 for Sales User Reviews & Rating Comparison

User Ratings	4.2 (based on 1241 reviews)	4 (based on 2319 reviews)	4.3 (based on 119 reviews)
Rating Distribution	501 253 72 40 10	249 200 72 24 13	204 66 7 1 1
Spotsaas Editor’s POV generated by AI	Buyer sentiment Overall positive sentiment highlights ease of use, collaboration features, and integration capabilities, with some concerns about mobile functionality and pricing. What buyers like Ease of use Collaboration features Integration with email platforms Common complaints Limited mobile app functionality Insufficient advanced reporting	Buyer sentiment Buyer sentiment is positive across 558 reviews, with strong overall satisfaction. What buyers like Easy to use and intuitive, requiring little training for basic sales functions. Seamlessly integrates with other Microsoft applications, enhancing productivity and collaboration. Offers robust tools for lead management, sales pipeline tracking, and customer insights. Common complaints The user interface (UI/UX) can be complex and non-intuitive for beginners or non-technical users. Initial setup and customization require skilled resources, making it difficult for smaller teams or novice users. Can be slow or laggy at times, which frustrates users during crucial sales tasks.	Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users. Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities. Effective pipeline management and workflow automation, enabling businesses to streamline sales processes. Common complaints Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging. Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows. Inconsistent customer support with restricted availability, affecting issue resolution during critical times.
Pros and Cons	Unified platform for managing contacts, leads, deals, and opportunities Built-in real-time messaging for team collaboration Seamless syncing with Outlook and Gmail Reporting tools lack robustness for advanced analytics Mobile app has limited features compared to desktop	Deep integration with Microsoft ecosystem enhances usability. Comprehensive analytics provide valuable sales insights. Highly customizable to fit various business needs. Setup can be complex and time-consuming. Higher cost may deter small businesses.	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	4over LLC Savanta Atlanta Eats	Adobe Accenture RBC Financial Group	Antech Microsystem Pvt.Ltd Investacc Hire

Media and Screenshots

Screenshots	9 Screenshots	4 Screenshots
Videos	5 Videos	1 Videos

Alternatives

Alternatives	Bigin by Zoho CRM 4.3 Hubspot Marketing Hub 4.5 ClickUp 4.4	Bigin by Zoho CRM 4.3 ClickUp 4.4 Zoho CRM 4.1	ClickUp 4.4 Zoho CRM 4.1 Freshsales 4.6

Frequently asked questions

Which is better, Insightly or Microsoft Dynamics 365 for Sales?: Insightly edges out the other on user ratings (4.2 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Insightly and Microsoft Dynamics 365 for Sales offer a free trial?: Yes, both Insightly and Microsoft Dynamics 365 for Sales offer a free trial.
What is the starting price of Insightly vs Microsoft Dynamics 365 for Sales?: Insightly starts at $29 /User/Month. Microsoft Dynamics 365 for Sales starts at $65 /User/Month.
What are the top alternatives to Insightly?: Top alternatives to Insightly include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Salesforce.
What are the top alternatives to Microsoft Dynamics 365 for Sales?: Top alternatives to Microsoft Dynamics 365 for Sales include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

Insightly vs Microsoft Dynamics 365 for Sales vs Bigin by Zoho CRM Comparison

Insightly

Microsoft Dynamics 365 for Sales

Bigin by Zoho CRM

Insightly vs Microsoft Dynamics 365 for Sales vs Bigin by Zoho CRM — at a glance

Key differences between Insightly and Microsoft Dynamics 365 for Sales

Compare Insightly vs Microsoft Dynamics 365 for Sales vs Bigin by Zoho CRM — and walk away knowing which one fits.

Insightly

Microsoft Dynamics 365 for Sales

Download this Insightly vs Microsoft Dynamics 365 for Sales vs Bigin by Zoho CRM comparison

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Best Company Size

Where each option fits best

Key strengths

Best fit

Reasons buyers look elsewhere

Software Demo

Demo

Get shortlist help from a software advisor

How big is your team?

How do Insightly, Microsoft Dynamics 365 for Sales and Bigin by Zoho CRM Compare on Features?

Compare Insightly, Microsoft Dynamics 365 for Sales and Bigin by Zoho CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Insightly vs Microsoft Dynamics 365 for Sales User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Related Blogs and Articles for Crm Software

Frequently asked questions