Help Sumo vs ProProfs Help Desk vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Help Sumo (2) Get Quote Get Quote	ProProfs Help Desk (16) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Help Sumo is a help desk software for small businesses and service providers. It seamlessly integrates ticketing, workflow, knowledge base, customer self-service portal into a single ... Read More	From the simple interface, to the powerful base features, everything in this package was thought through. ProProfs Help Desk is the perfect solution for companies needing help ticketing ... Read More
Entry Level Pricing	Starts from $19	Starts from $10 , Billed Yearly
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	7.8/10	8.7/10
User Ratings	3 (1)	4.5 (36)
	Get Quote	Get Quote

Software Demo

Demo	Help Sumo has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

How do Help Sumo, ProProfs Help Desk, Zendesk Support and Zoho Desk Compare on Features?

Total Features	8 Features	15 Features
Unique Features
	Get Quote	Get Quote

What Do Help Sumo, ProProfs Help Desk, Zendesk Support and Zoho Desk Cost?

Pricing Option
Starting From	$19	$10 , Billed Yearly
Pricing Plans	Not Available	Essentials Get Started Unlimited Tickets: Unlimited Inboxes: 3 Departments & Teams: 3 Show more + Premium Get Started Unlimited Tickets: Unlimited Inboxes: 5 Departments & Teams: 5 Show more + Enterprise Get Started Includes features of Premium plan, plus Inboxes: Unlimited Departments & Teams: Unlimited Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

Help Sumo vs ProProfs Help Desk vs Zendesk Support User Reviews & Rating Comparison

User Ratings	3 (based on 1 reviews)	4.5 (based on 36 reviews)
Rating Distribution	Excellent 1 Very Good 0 Good 1 Poor 0 Terible 0	Excellent 14 Very Good 2 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons	Pros and Cons of Help Sumo	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	No Customers information available.	Adobe Acer opencart

Media and Screenshots

Screenshots	No screenshots available.	No screenshots available.
Videos	No videos available.	1 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Help Sumo and ProProfs Help Desk offer a Free Trial.

Help Sumo is designed for Large Enterprises, Medium Business and Small Business.

ProProfs Help Desk is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Help Sumo Starts at $19/User/Month whereas for ProProfs Help Desk Starts at $10/User/Month when Billed Yearly.

Some top alternatives to Help Sumo includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, ProProfs Help Desk, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, Desky, ReadyDesk, HelpdeskEddy, LabiDesk, AzureDesk and Help Desk Premier.

Some top alternatives to ProProfs Help Desk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Teamwork Desk, LiveAgent, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, ReadyDesk, Sitehelpdesk, Help Desk Premier, DeskXpand and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Help Sumo vs ProProfs Help Desk vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

Help Sumo

ProProfs Help Desk

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do Help Sumo, ProProfs Help Desk, Zendesk Support and Zoho Desk Compare on Features?

Total Features

Unique Features

What Do Help Sumo, ProProfs Help Desk, Zendesk Support and Zoho Desk Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Help Sumo vs ProProfs Help Desk vs Zendesk Support User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of Help Sumo

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure