Help Sumo vs SysAid vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Help Sumo (2) Get Quote Get Quote	SysAid (695) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Help Sumo is a help desk software for small businesses and service providers. It seamlessly integrates ticketing, workflow, knowledge base, customer self-service portal into a single ... Read More	SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain ... Read More
Entry Level Pricing	Starts from $19	Not Available
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	7.8/10	9.8/10
User Ratings	3 (1)	4.5 (1059)
	Get Quote	Get Quote

Software Demo

Demo	Help Sumo has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

How do Help Sumo, SysAid, Zendesk Support and Zoho Desk Compare on Features?

Total Features	8 Features	16 Features
Unique Features
	Get Quote	Get Quote

What Do Help Sumo, SysAid, Zendesk Support and Zoho Desk Cost?

Pricing Option
Starting From	$19	Not Available
Pricing Plans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

Help Sumo vs SysAid vs Zendesk Support User Reviews & Rating Comparison

User Ratings	3 (based on 1 reviews)	4.5 (based on 1059 reviews)
Rating Distribution	Excellent 1 Very Good 0 Good 1 Poor 0 Terible 0	Excellent 577 Very Good 85 Good 23 Poor 4 Terible 6
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons	Pros and Cons of Help Sumo	Pros and Cons of SysAid
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	No Customers information available.	Adobe Titan Coca-Cola

Media and Screenshots

Screenshots	No screenshots available.	9 Screenshots
Videos	No videos available.	3 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Help Sumo and SysAid offer a Free Trial.

Help Sumo is designed for Large Enterprises, Medium Business and Small Business.

SysAid is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Help Sumo begins at $19/User/Month, while pricing details for SysAid are unavailable.

Some top alternatives to Help Sumo includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, ProProfs Help Desk, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, Desky, ReadyDesk, HelpdeskEddy, LabiDesk, AzureDesk and Help Desk Premier.

Some top alternatives to SysAid includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Freshdesk, LiveAgent, HelpDesk, Jitbit Helpdesk, TOPdesk, ReadyDesk, Milldesk, Sitehelpdesk, Spiceworks Help Desk and HESK.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Help Sumo vs SysAid vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

Help Sumo

SysAid

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do Help Sumo, SysAid, Zendesk Support and Zoho Desk Compare on Features?

Total Features

Unique Features

What Do Help Sumo, SysAid, Zendesk Support and Zoho Desk Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Help Sumo vs SysAid vs Zendesk Support User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of Help Sumo

Pros and Cons of SysAid

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure