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Gusto vs Justworks vs OnPay vs Patriot Payroll Comparison

Last updated:

Gusto

3.7(6,096 reviews)

Starting at $49 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

Gusto is a comprehensive HR platform designed to help businesses of all sizes thrive. Whether you’re just starting out or scaling rapidly, Gusto provides the tools and guidance you need to grow and nurture your team. Tru…

Justworks

4.5(238 reviews)

Starting at $8 /user/month

  • Free Trial
  • Small Business
  • Medium Business

Justworks is payroll software that offers international payroll, payroll tax filing and realtime benefits administration. The Justworks app is a simple way for teams to bill their hours directly from their iPhone or Andr…

OnPay

4.8(822 reviews)

Starting at $40 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

OnPay is an intuitive online payroll software designed to meet the needs of supervisors, managers, payroll specialists and people who manage pay for hourly or salaried staff. OnPay helps companies of all sizes reduce cos…

Patriot Payroll

4.7(3,876 reviews)

Starting at $14 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

The Patriot's secure payroll solution is designed to lower the total cost of payroll administration, while helping you reduce your staffs' workload. With its fully integrated interface with Patriot's fund accounting and…

Justworks leads on user satisfaction with a 4.5-star rating across 238 reviews.

Gusto vs Justworks vs OnPay vs Patriot Payroll — at a glance

FeatureGustoJustworksOnPayPatriot Payroll
Rating3.7 / 54.5 / 54.8 / 54.7 / 5
Reviews6,0962388223,876
Starting price$49 /user/month$8 /user/month$40 /Month$14 /Month
Free trial Yes Yes Yes Yes
Free version No No No No
Best forFreelancers / Consultants, Medium Business, Small BusinessSmall Business, Medium Business, Large EnterprisesFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryPayroll SoftwarePayroll SoftwarePayroll SoftwarePayroll Software
Integrations10+ apps11+ apps
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2, GDPRSOC 2, GDPR
Data residencyUSUSUSUS

Key differences between Gusto and Justworks

  • Pricing: Gusto starts at $49 /user/month, while Justworks starts at $8 /user/month.
  • Target audience: Gusto is built for Freelancers / Consultants and Medium Business, while Justworks targets Small Business and Medium Business.
  • User satisfaction: Justworks scores higher with a 4.5-star average.
  • Deployment: Gusto supports SaaS/Web/Cloud; Justworks supports SaaS/Web/Cloud.

Compare Gusto vs Justworks vs OnPay vs Patriot Payroll — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payroll Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Gusto - Payroll Software
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Justworks - Payroll Software
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OnPay - Payroll Software
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Biggest differences

Start here before you go deeper into features.

Gusto

Best for small to mid-sized businesses needing simple, integrated payroll and HR.

Choose if
  • You want an all-in-one platform combining payroll, benefits, hiring, and compliance.
  • Your team values a user-friendly interface with straightforward setup and workflows.
  • You need strong integrations with accounting tools like QuickBooks Online.
Consider alternatives if
  • Your business requires highly complex or heavily customized payroll processing.
  • You are a large enterprise with extensive, process-heavy HR workflows.

Justworks

Best for small to mid-sized businesses needing integrated payroll and benefits.

Choose if
  • You want a simple, streamlined payroll and benefits platform with low setup complexity.
  • Your company size ranges from 5 to 500 employees, especially startups or non-profits.
  • You need real-time benefits administration combined with transparent employee pay views.
Consider alternatives if
  • Your enterprise requires highly customized or complex payroll workflows.
  • You need advanced global payroll capabilities beyond Justworks’ supported countries.

OnPay

Best for small businesses seeking simple, automated payroll with excellent support.

Choose if
  • You run a small business with 1-100 employees needing straightforward payroll processing.
  • You want to automate payroll calculations and tax filings to reduce errors and save time.
  • You value exceptional, responsive customer service and easy integration with accounting tools.
Consider alternatives if
  • You are a large enterprise requiring complex payroll customizations and advanced features.
  • You need an all-in-one HR platform including recruitment or performance management.

Patriot Payroll

Best payroll software for small businesses needing simple, affordable solutions.

Choose if
  • You run a small to medium business with up to 100 employees.
  • You want a user-friendly, streamlined payroll system with strong US-based support.
  • You need integration with fund accounting and compliance tools for payroll automation.
Consider alternatives if
  • You require advanced, highly customizable payroll features for complex business needs.
  • You are a large enterprise scaling beyond small to medium business capabilities.

Gusto: Best for small to mid-sized businesses needing simple, integrated payroll and HR. Justworks: Best for small to mid-sized businesses needing integrated payroll and benefits.

Description

Gusto is a comprehensive HR platform designed to help businesses of all sizes thrive. Whether you’re just starting out or scaling rapidly, Gusto provides the tools and guidance you need to ... Read More about Gusto

Justworks is payroll software that offers international payroll, payroll tax filing and realtime benefits administration. The Justworks app is a simple way for teams to bill their hours ... Read More about Justworks

OnPay is an intuitive online payroll software designed to meet the needs of supervisors, managers, payroll specialists and people who manage pay for hourly or salaried staff. OnPay helps ... Read More about OnPay

The Patriot's secure payroll solution is designed to lower the total cost of payroll administration, while helping you reduce your staffs' workload. With its fully integrated interface with ... Read More about Patriot Payroll

Entry Level Pricing

  • Starts from $49 , monthly
  • Starts from $8 , monthly
  • Starts from $40
  • Starts from $14

Free Trial Availability

Spotsaas Score

What's this? ↗

9.7/10

9.2/10

9.4/10

8.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-100 employees
5-50 employees51-500 employees
1-100 employeesSmall Business
1-100 employeesSmall to medium businesses
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Gusto

  • Streamlined Payroll Processing: Gusto simplifies payroll management, allowing administrators to run payroll in just a few clicks. Managers can save valuable time and reduce errors, ensuring employees get paid accurately and on time.
  • Comprehensive Benefits Management: With Gusto, offering employee benefits becomes a breeze. From health insurance to retirement plans, you can easily manage and customize benefits packages that enhance employee satisfaction and retention.
  • User-Friendly Interface: Both managers and employees appreciate Gusto's intuitive design. This user-friendly platform means less training time for staff and more focus on what really matters – growing your business.

Justworks

  • Comprehensive Payroll & Benefits: Justworks combines payroll processing with benefits management, making it easier to administer health insurance, 401(k), and compliance in one platform.
  • Compliance & Risk Mitigation: The platform stays current with tax filings and labor laws, helping companies avoid costly penalties and manage risk confidently.
  • User-Friendly HR Tools: Justworks offers intuitive employee onboarding, time tracking, and document management, streamlining HR tasks and improving workforce management.

OnPay

  • OnPay streamlines payroll processing, saving valuable hours each week by automating complex calculations and filings—so you can focus on running your business.
  • With a user-friendly interface and intuitive dashboards, your team can effortlessly manage payroll, benefits, and taxes without needing extensive training.
  • I appreciate how OnPay offers robust integration with popular accounting tools, enhancing efficiency and eliminating manual data entry headaches.

Patriot Payroll

  • Flexible Payroll Options: Choose between basic and full-service payroll, depending on whether you want to handle tax filing yourself or let Patriot do it.
  • Easy-to-Use Interface: Designed with small business owners in mind, the platform simplifies payroll processing with intuitive navigation and clear workflows.
  • Affordable Pricing & U.S. Support: Offers competitive rates with no hidden fees and access to expert, U.S.-based customer support when needed.
Best fit

Best fit

Gusto

  • 1-100 employees
  • Human Resources, Retail, Restaurants, Nonprofits, Professional Services
  • HR Managers, Payroll Administrators, Business Owners, Office Managers

Justworks

  • 5–500 employees
  • Technology, professional services, startups, non-profits, healthcare, and small to medium enterprises
  • HR Managers, Payroll Specialists, Business Owners, Finance Directors, and Operations Managers

OnPay

  • 1-100 employees
  • Healthcare, SaaS, Consulting, Professional Services, Nonprofits, Financial Services, Marketing Agencies
  • HR Managers, Payroll Administrators, Office Managers, Finance Managers, Small Business Owners

Patriot Payroll

  • 1–100 employees
  • Retail, construction, professional services, healthcare, nonprofit, and manufacturing
  • Small Business Owners, Accountants, Payroll Managers, Office Managers, and HR Coordinators
Watchouts

Reasons buyers look elsewhere

Gusto

  • Users may seek alternatives to Gusto if they require specific features not offered by the platform, such as advanced payroll reporting or industry-specific compliance tools that better meet their unique business needs.
  • Companies with larger workforces might explore alternatives for scalability, as they may find that other solutions provide more robust support for managing high employee volumes efficiently.
  • Budget-conscious businesses might look for more cost-effective payroll and HR solutions, especially if they find Gusto's pricing structure doesn't align with their financial goals or operational requirements.

Justworks

  • Businesses seeking a combined payroll, benefits, and compliance platform with simplified user experience.
  • Companies needing streamlined HR tools alongside payroll to manage employee lifecycle efficiently.
  • Organizations looking for a cloud-based solution with strong compliance support for tax and labor laws.

OnPay

  • Users may explore alternatives if they require more advanced HR management features, such as extensive employee onboarding, robust benefit administration, or detailed performance tracking.
  • Companies seeking greater scalability might prefer alternatives that easily accommodate rapid growth, complex payroll structures, or increased employee counts without compromising system performance.
  • Businesses operating internationally or with global teams might consider alternatives offering broader international payroll support and compliance tools for multiple regions and currencies.

Patriot Payroll

  • Small businesses looking for simple payroll solutions with affordable, transparent pricing and U.S.-based support.
  • Companies needing basic or full-service payroll options with the flexibility to manage taxes internally or outsource.
  • Businesses prioritizing user-friendly software without the complexity of enterprise-level platforms.

Software Demo

Demo

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How do Gusto, Justworks, OnPay and Patriot Payroll Compare on Features?

Total Features

54 Features

13 Features

13 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

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Compare Gusto, Justworks, OnPay and Patriot Payroll on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $49 , monthly
          • $8 , monthly
          • $40
          • $14

          Pricing Plans

          • Simple

            $49

            /user/month

            • Full-service, single-state payroll

            • Unlimited runs & automated tax filings

            • Employee portal for paystubs & self-service

          • Plus

            $80

            /user/month

            • Everything in the Simple plan, plus

            • Multi-state payroll w/ Next-Day Direct Deposit

            • Time tracking & PTO management

            Show more +

          • Premium

            $180

            /user/month

            • All Plus features, plus:

            • Dedicated service advisor

            • Access to certified HR experts

            Show more +

          • Payroll

            $8

            /user/month

            • Payroll for all employees

            • HR tools

            • Expert support

            Show more +

          • PEO Basic

            $59

            /user/month

            • Payroll for all employees

            • Compliance simplified

            • HR Consulting & Tools

            Show more +

          • PEO Plus

            $109

            /user/month

            • Everything in PEO Basic

            • Health Insurance Administration

            • HSA/FSA Accounts

            Show more +

          • Browse all pricing plans
          • Not Available
          • Not Available

          Pricing Page

          Gusto pricing
          Justworks pricing
          OnPay pricing
          Patriot Payroll pricing

          Other Details

          Organization Types supported

          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Not Available
          • Not Available
          • Available
          Get help choosing
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes
          ✓ Yes
          ✓ Yes

          HIPAA

          ✗ No
          ✗ No
          ✗ No

          GDPR

          ✓ Yes
          ✓ Yes
          ✓ Yes

          ISO 27001

          ✗ No

          Single Sign-On (SSO)

          ✓ Yes
          ✓ Yes
          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes
          ✓ Yes
          ✓ Yes

          Data Encryption

          ✓ Yes
          ✓ Yes
          ✓ Yes

          Audit Logs

          ✓ Yes
          ✓ Yes
          ✓ Yes

          Data Residency

          🇺🇸 US
          🇺🇸 US
          🇺🇸 US

          Gusto vs Justworks vs OnPay User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          677

          36

          12

          15

          117

          126

          29

          1

          2

          2

          320

          2

          2

          0

          1

          2845

          164

          24

          15

          22

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Overall positive sentiment highlights ease of use and comprehensive features, tempered by some concerns over support consistency and limited advanced customization.

          What buyers like

          • Ease of use
          • Customer support
          • Integration with accounting tools

          Common complaints

          • Support communication issues
          • Limited advanced customization

          Buyer sentiment

          Buyers generally express high satisfaction with Justworks for its ease of use, comprehensive features, and cost savings, especially among small to medium businesses.

          What buyers like

          • Ease of use
          • Comprehensive payroll and benefits integration
          • Cost-effective health insurance

          Common complaints

          • Pricing transparency
          • Limited advanced customization

          Buyer sentiment

          Buyers overwhelmingly praise OnPay for its ease of use, automation capabilities, and excellent customer support, especially among small businesses and nonprofits.

          What buyers like

          • Ease of use
          • Automation of payroll and tax filings
          • Customer support quality

          Common complaints

          • Limited customization for complex payroll
          • Lack of broader HR features

          Buyer sentiment

          Overall, users praise Patriot Payroll for its ease of use, affordability, and strong customer support, with minor setup challenges noted.

          What buyers like

          • Ease of use
          • Customer support
          • Affordability

          Common complaints

          • Initial learning curve
          • Limited advanced features

          Pros and Cons

          • Simplifies payroll processing and tax compliance for non-experts

          • Robust integrations with accounting platforms like QuickBooks Online

          • Responsive and efficient customer support

          • Occasional errors or inconsistencies in support communication

          • Challenging transition process from other payroll providers without guidance

          • Comprehensive integration of payroll, benefits, and compliance in one platform

          • User-friendly interface with smooth onboarding and transparent employee pay views

          • Cost-effective health insurance plans that save money for companies and employees

          • Limited pricing transparency as starting price is not publicly available

          • May lack advanced customization for complex enterprise payroll needs

          • Intuitive design that simplifies payroll tasks for supervisors and managers

          • Automates payroll calculations and tax filings, reducing time and errors

          • Robust integration with popular accounting tools to eliminate manual data entry

          • Limited customization options for complex payroll needs in larger companies

          • Focuses solely on payroll, lacking broader HR functionalities like recruitment

          • User-friendly interface that simplifies payroll tasks

          • Excellent and responsive U.S.-based customer support

          • Affordable pricing with no hidden fees

          • Learning curve for newcomers during initial setup

          • Limited advanced features for larger or complex businesses

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          List of Customers

          Customers

          Handlebar Cyclery

          Handlebar Cyclery

          Dwg

          Dwg

          American Canning

          American Canning

          Qubit

          Qubit

          BlueBird

          BlueBird

          Cartecay

          Cartecay

          Evergreen

          Evergreen

          No Customers information available.

          Media and Screenshots

          Screenshots

          gusto

          4 Screenshots

          No screenshots available.

          OnPay Dashboard

          7 Screenshots

          Videos

          video-0

          1 Videos

          video-0

          2 Videos

          video-0

          3 Videos

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Gusto or Justworks?
          Justworks edges out the other on user ratings (4.5 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Gusto and Justworks offer a free trial?
          Yes, both Gusto and Justworks offer a free trial.
          What is the starting price of Gusto vs Justworks?
          Gusto starts at $49 /user/month. Justworks starts at $8 /user/month.
          What are the top alternatives to Gusto?
          Top alternatives to Gusto include Patriot Payroll, Paychex Flex, Paycor, Freshbooks, BambooHR.
          What are the top alternatives to Justworks?
          Top alternatives to Justworks include Patriot Payroll, Paychex Flex, Paycor, Freshbooks, Rippling.

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