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GoTo Connect vs Grasshopper Comparison

Last updated:

GoTo Connect

Starting at $24 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

GoTo Connect is the ideal, fully operational cloud-based phone system and virtual meeting platform, designed to meet all your business's communication needs from anywhere. Easily customize features, host video conference…

Grasshopper

3.4(234 reviews)

Starting at Contact for pricing

  • Small Business

the Grasshopper device provides ultra-low cost calling and advanced functionality. It features a small clamshell design with custom lights that let user know when they have received a voicemail message, and allow to play…

Grasshopper leads on user satisfaction with a 3.4-star rating across 234 reviews.

GoTo Connect vs Grasshopper — at a glance

FeatureGoTo ConnectGrasshopper
Rating3.4 / 5
Reviews234
Starting price$24 /User/MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryVoIP ProvidersVoIP Providers
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud, Mobile - Android
API
Support modesBusiness Hours, Online24/7 (Live rep), Online
CertificationsSOC 2, HIPAA, GDPR
Data residencyUS

Key differences between GoTo Connect and Grasshopper

  • Pricing: GoTo Connect starts at $24 /User/Month. Grasshopper pricing is not publicly listed.
  • Free trial: GoTo Connect offers a free trial; Grasshopper does not.
  • Target audience: GoTo Connect is built for Large Enterprises and Medium Business, while Grasshopper targets Small Business.
  • Deployment: GoTo Connect supports SaaS/Web/Cloud, Mobile - iOS; Grasshopper supports SaaS/Web/Cloud, Mobile - Android.

GoTo Connect vs Grasshopper — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most VoIP Providers tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

GoTo Connect - VoIP Providers
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Grasshopper - VoIP Providers
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

GoTo Connect

Best for

Large Enterprises, Medium Business, Small Business

Grasshopper

Best for small businesses needing cost-effective, simple phone communication solutions.

Choose if
  • You want separate work and personal phone numbers on one device.
  • You need reliable call forwarding and voicemail transcription features.
  • Your team values an easy-to-use, low-complexity communication tool.
Consider alternatives if
  • Your business requires advanced texting and contact management capabilities.
  • You operate in areas with unreliable cellular service causing call drops.

GoTo Connect typically suits Large Enterprises and Medium Business. Grasshopper tends to fit Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

GoTo Connect is the ideal, fully operational cloud-based phone system and virtual meeting platform, designed to meet all your business's communication needs from anywhere. Easily customize ... Read More about GoTo Connect

the Grasshopper device provides ultra-low cost calling and advanced functionality. It features a small clamshell design with custom lights that let user know when they have received a ... Read More about Grasshopper

Entry Level Pricing

  • Starts from $24
  • Not Available

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-200 employees
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Software Demo

Demo

No software demo available

Grasshopper has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

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Compare GoTo Connect and Grasshopper on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $24
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      GoTo Connect pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US

      GoTo Connect User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      884

      229

      62

      7

      28

      59

      7

      0

      0

      12

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • User-friendly platform, making it easy to use even during busy work periods.
      • Reliable service with clear calls and excellent connection.
      • Quick and helpful customer service support.

      Common complaints

      • Occasional issues with phone app functionality and software bugs.
      • Limited marketplace options for advanced functionalities and apps.
      • Challenges with caller ID and occasional service interruptions.

      Buyer sentiment

      Users appreciate Grasshopper's cost-effectiveness and ease of use for small business communication but note issues with call reliability and limited texting features.

      What buyers like

      • Ease of use
      • Cost-effectiveness
      • Call forwarding and voicemail transcription

      Common complaints

      • Call drops
      • Limited texting and contact management

      Pros and Cons

      • Versatile features for various communication needs

      • Strong integration with GoTo Meeting

      • User-friendly interface for easy adoption

      • Can be expensive for small businesses

      • Limited features compared to specialized tools

      • Allows separate work and personal phone numbers for better organization

      • Cost-effective and easy to use for small businesses

      • Reliable call forwarding and voicemail transcription

      • Call drops reported in certain service areas

      • Limited texting capabilities and lack of contacts in desktop app

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Salesforce

      Salesforce

      COMCAST

      COMCAST

      The North Face

      The North Face

      Forbes

      Forbes

      Wall Street Journal

      Wall Street Journal

      Fox Business

      Fox Business

      Media and Screenshots

      Screenshots

      Overview

      1 Screenshots

      Call forwarding

      1 Screenshots

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to GoTo Connect and Grasshopper in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, GoTo Connect or Grasshopper?
      Grasshopper edges out the other on user ratings (3.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do GoTo Connect and Grasshopper offer a free trial?
      GoTo Connect offers a free trial. Grasshopper does not.
      What is the starting price of GoTo Connect vs Grasshopper?
      GoTo Connect starts at $24 /User/Month. Grasshopper starts at Contact for pricing.
      What are the top alternatives to GoTo Connect?
      Top alternatives to GoTo Connect include RingCentral Meetings, CloudTalk, RingByName, RingCentral Office, Grasshopper.
      What are the top alternatives to Grasshopper?
      Top alternatives to Grasshopper include CloudTalk, Dialpad Talk, VoIPstudio, Vonage Business, Vodia PBX.

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