FluentStream Review: Is It The Right VoIP Providers For Your Team?
Best for SMB teams · Mid-market · Enterprise
Starts from $20 / User / Month
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Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
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FAQ
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What is FluentStream?
Introducing FluentStream – the ultimate cloud-based solution for all your business communication needs. Designed with call centers in mind, this innovative software offers fully hosted VoIP services for seamless telecommunications. Say goodbye to traditional phone systems, as FluentStream has reinvented the game. Plus, with its ability to cater to businesses of all sizes, FluentStream makes managing your communication channels a breeze. Experience the power of FluentStream and revolutionize the way you connect with your customers.
Pricing
Starts from $20 / User / Month
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
FluentStream Software Demo
FluentStream was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider FluentStream
- Use cases
- Call centers, Customer support teams, Sales teams
- Team types
- Customer service managers, IT administrators
- Company size
- Small Business, Medium Business
- Workflow style
- Simple and streamlined
- Setup complexity
- Medium
Why teams choose FluentStream
Seamless integration with Salesforce and other popular tools
Exceptional and responsive customer service
Cost-effective pricing compared to competitors
Is FluentStream right for you?
Best for call centers needing seamless Salesforce integration and responsive support.
Choose FluentStream if
- You operate a small to medium call center or customer support team.
- You require easy integration with Salesforce and popular business tools.
- You prioritize cost-effective VoIP with strong customer service responsiveness.
Consider alternatives if
- Your business demands advanced mobile app functionality, especially on iOS.
- You need extensive custom app integrations beyond standard connectors.
What buyers should know before shortlisting FluentStream
FluentStream Technologies integrates with Salesforce, includes auto attendants, call recording, and analytics. Verify in your demo that call forwarding works reliably in your specific network setup—some users report occasional failures.
The mobile app has limited functionality compared to the desktop version, so confirm it meets your needs if remote access is critical. Pricing is straightforward with no long-term contracts required, which appeals to small teams.
Before shortlisting, test call quality and voicemail transcription accuracy with your actual phone system. Ask the sales team about setup time for Salesforce sync and whether your existing phone numbers port without downtime.
Customer support is responsive, but response times vary by plan tier—clarify SLA expectations during your trial. The platform works best for teams under 50 users; larger deployments may need custom configuration.
Check whether your current CRM integrations (beyond Salesforce) are supported natively or require third-party tools. Confirm pricing includes all features you need—some analytics reports require add-ons.
If call recording compliance matters in your industry, verify that FluentStream's retention and encryption meet your legal requirements before committing.
FluentStream pros and cons
- FluentStream pros
Seamless integration with Salesforce and other popular tools
Exceptional and responsive customer service
Cost-effective pricing compared to competitors
- FluentStream cons
Occasional call forwarding failures reported by users
Limited mobile app functionality, especially after iOS updates
Ready to try it?
Get started with FluentStream
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare FluentStream side-by-side with top VoIP Providers alternatives.
What is the pricing of FluentStream?
FluentStream Pricing Plans
Essential
$20
/User/Month
Unlimited U.S. Calls
HD Video and Voice Quality
Multiple Office Support
Internet Fax
Browser Dialing
Show more +
Advanced
$30
/User/Month
Unlimited U.S. Calls
HD Video and Voice Quality
Multiple Office Support
Internet Fax
Browser Dialing
Show more +
Complete
$45
/User/Month
Unlimited U.S. Calls
HD Video and Voice Quality
Multiple Office Support
Internet Fax
Browser Dialing
Show more +
Weighing your options?
Not sure if FluentStream fits your budget?
FluentStream reviews and ratings
Buyer sentiment
Users generally express high satisfaction with FluentStream's integration capabilities, customer support, and cost-effectiveness, despite some minor technical and mobile app limitations.
What buyers like
- Integration with Salesforce
- Customer service quality
- Ease of use
Common complaints
- Call forwarding issues
- Mobile app limitations
Are you using FluentStream?
What users are saying
MB
Mansour B
08/20/23
"Best price, Best quality, Best Support"
What do you like best about FluentStream Technologies? It integrates with Salesforce, auto attendants, call recording for further improvements, and ...
Read more
GC
George C
03/05/20
"Excellent, reliable service with a human touch"
What do you like best about FluentStream Technologies? The service just works. If there is ever a change needed or any question, help is a phone call ...
Read more
AU
Anonymous User
03/05/20
"Fantastic Customer Service! Highly Recommended"
What do you like best about FluentStream Technologies? Very helpful staff members, customer service is amazing What do you dislike about FluentStream ...
Read more
KH
Ken H
01/31/20
"Flexibility to meet business needs without starting from scratch"
What do you like best about FluentStream Technologies? We utilize Fluent Stream for our inbound Call Center. Having looked at several options ...
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SG
Sami G
01/22/20
"A stress-free, pleasurable experience."
What do you like best about FluentStream Technologies? This service has been seamless. The dashboard is easy to use. When I HAVE had to call the ...
Read more
AU
Anonymous User
01/21/20
"Everytime I reach out to them they are quick to respond; they are so friendly and helpful!"
What do you like best about FluentStream Technologies? The chat option on the FS Mgr site! They are very quick to respond! What do you dislike about ...
Read more
- See if FluentStream fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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How big is your team?
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What are the features of FluentStream?
Audio Conferencing is a powerful communication tool that allows individuals or groups to connect, collaborate and hold meetings remotely thr…
Automated transcripts are a useful feature of software that can streamline and simplify the process of transcription. This innovative techno…
Customer relationship management (CRM) is a tool that allows to keep track of all of the company's relationships and interactions with its c…
Call recording is a software feature that records phone conversations and stores them for future reference. This feature is commonly used in…
The act of conversing, communicating, and/or exchanging messages through the internet is known as chatting. It entails two or more persons i…
IVR stands for interactive voice response. It is a technology that allows humans to communicate with a computer-controlled phone system by u…
A marketing automation app for mobile devices is a software application that allows marketers to automate and manage marketing activities. T…
Routing is a key feature in software development that plays a significant role in connecting different devices or networks. It is the proces…
FluentStream security and data handling
Key compliance certifications and security features for IT and security teams evaluating FluentStream.
Developer & data
Alternatives to FluentStream
FluentStream Customers
Complete Health
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FluentStream Support Options
Frequently Asked Questions About FluentStream
Common questions buyers ask before choosing FluentStream.
FluentStream is a VoIP Providers. FluentStream offers Call Recording, IVR Support, Routing, Mobile App, Audio Conferencing and many more functionalities.
FluentStream is a strong fit if: You operate a small to medium call center or customer support team.; You require easy integration with Salesforce and popular business tools.. Consider alternatives if: Your business demands advanced mobile app functionality, especially on iOS.; You need extensive custom app integrations beyond standard connectors..
Buyers commonly note the following limitations of FluentStream: Occasional call forwarding failures reported by users; Limited mobile app functionality, especially after iOS updates; Lack of comprehensive custom app and connector options for advanced users.
Some top alternatives to FluentStream includes CloudTalk, Dialpad Talk, Jive Voice, Vonage Business and OpenPhone.
FluentStream offers Subscription pricing model
The starting price of FluentStream is $20/User/Month
Ready to try it?
Get started with FluentStream
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].