Grasshopper Review: Is It The Right VoIP Providers For Your Team?
Best for SMB teams
Grasshopper offers custom pricing plan
Forbes
Wall Street Journal
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Inc 500Trusted by teams including Forbes
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Support
FAQ
Blogs
What is Grasshopper?
the Grasshopper device provides ultra-low cost calling and advanced functionality. It features a small clamshell design with custom lights that let user know when they have received a voicemail message, and allow to play back new messages. The Grasshopper includes a full featured speakerphone, noise canceling microphone, indoor and outdoor power option (with an optional AC adapter) as well as Bluetooth capability and works with any SIP compliant provider worldwide.
Pricing
Grasshopper offers custom pricing plan
Best For
Best suited for small teams and solo users
Platform
Web + mobile app (iOS & Android)
Grasshopper Screenshots
Grasshopper was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Grasshopper
- Use cases
- Small business communication, Remote customer support, Sales and lead management
- Team types
- Small business owners, Customer service teams
- Company size
- 1-50 employees, 51-200 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Grasshopper
Allows separate work and personal phone numbers for better organization
Cost-effective and easy to use for small businesses
Reliable call forwarding and voicemail transcription
Is Grasshopper right for you?
Best for small businesses needing cost-effective, simple phone communication solutions.
Choose Grasshopper if
- You want separate work and personal phone numbers on one device.
- You need reliable call forwarding and voicemail transcription features.
- Your team values an easy-to-use, low-complexity communication tool.
Consider alternatives if
- Your business requires advanced texting and contact management capabilities.
- You operate in areas with unreliable cellular service causing call drops.
What buyers should know before shortlisting Grasshopper
Grasshopper is a versatile solution that excels in providing users with the convenience of having a separate work number without the need for an extra phone. Its cost-effectiveness and ease of use make it a great asset for small businesses seeking efficient communication solutions.
Users appreciate features like call forwarding and text messaging, along with the ability to maintain professionalism through automated responses. While Grasshopper offers reliable services and practical functionalities, some users have mentioned minor drawbacks such as glitchy contact features and limitations in texting capabilities.
Additionally, scalability and user interface could use improvement for better adaptation to evolving company needs. Overall, Grasshopper is highly recommended for its seamless integration with various tools like Slack and Hubspot, efficient call management, and helpful voicemail transcriptions.
Despite some room for enhancement, Grasshopper stands out as a valuable communication tool, especially for small businesses looking to streamline their operations.
Grasshopper pros and cons
- Grasshopper pros
Allows separate work and personal phone numbers for better organization
Cost-effective and easy to use for small businesses
Reliable call forwarding and voicemail transcription
- Grasshopper cons
Call drops reported in certain service areas
Limited texting capabilities and lack of contacts in desktop app
Ready to try it?
Get started with Grasshopper
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Grasshopper side-by-side with top VoIP Providers alternatives.
What is the pricing of Grasshopper?
Grasshopper uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Grasshopper Pricing Plans
Weighing your options?
Not sure if Grasshopper fits your budget?
Grasshopper reviews and ratings
Buyer sentiment
Users appreciate Grasshopper's cost-effectiveness and ease of use for small business communication but note issues with call reliability and limited texting features.
What buyers like
- Ease of use
- Cost-effectiveness
- Call forwarding and voicemail transcription
Common complaints
- Call drops
- Limited texting and contact management
Are you using Grasshopper?
What users are saying
JW
Jordan W
12/22/23
"Helping to Separate Work From My Personal Life!"
What do you like best about Grasshopper? The ability of having another phone number without carrying around two phones! What do you dislike about ...
Read more
JW
Jordan W
12/22/23
"Helping to Separate Work From My Personal Life!"
What do you like best about Grasshopper? The ability of having another phone number without carrying around two phones! What do you dislike about ...
Read more
JW
Jordan W
12/22/23
"Helping to Separate Work From My Personal Life!"
What do you like best about Grasshopper? The ability of having another phone number without carrying around two phones! What do you dislike about ...
Read more
JW
Jordan W
12/22/23
"Helping to Separate Work From My Personal Life!"
What do you like best about Grasshopper? The ability of having another phone number without carrying around two phones! What do you dislike about ...
Read more
JW
Jordan W
12/22/23
"Helping to Separate Work From My Personal Life!"
What do you like best about Grasshopper? The ability of having another phone number without carrying around two phones! What do you dislike about ...
Read more
AU
Anonymous User
09/05/23
"Great for Small Businesses"
What do you like best about Grasshopper? Grasshopper is cost effective and easy to use. What do you dislike about Grasshopper? I wish it would show ...
Read more
- See if Grasshopper fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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How big is your team?
We tailor recommendations to companies your size.
What are the features of Grasshopper?
A script that automates email answers is known as an autoresponder. The script is activated by user actions on a website or when a user send…
Automated transcripts are a useful feature of software that can streamline and simplify the process of transcription. This innovative techno…
IVR stands for interactive voice response. It is a technology that allows humans to communicate with a computer-controlled phone system by u…
A marketing automation app for mobile devices is a software application that allows marketers to automate and manage marketing activities. T…
Routing is a key feature in software development that plays a significant role in connecting different devices or networks. It is the proces…
Alternatives to Grasshopper
Grasshopper Customers
Forbes
Wall Street Journal
Fox Business
Inc 500
Grasshopper Support Options
Frequently Asked Questions About Grasshopper
Common questions buyers ask before choosing Grasshopper.
Grasshopper is a VoIP Providers. Grasshopper offers IVR Support, Routing, Mobile App, Automated Transcripts and many more functionalities.
Grasshopper is a strong fit if: You want separate work and personal phone numbers on one device.; You need reliable call forwarding and voicemail transcription features.. Consider alternatives if: Your business requires advanced texting and contact management capabilities.; You operate in areas with unreliable cellular service causing call drops..
Buyers commonly note the following limitations of Grasshopper: Call drops reported in certain service areas; Limited texting capabilities and lack of contacts in desktop app; Insufficient integrations with training applications.
Some top alternatives to Grasshopper includes CloudTalk, Dialpad Talk, VoIPstudio, Vonage Business and MyOperator.
Grasshopper offers Quotation Based pricing model
The starting price is not disclosed by Grasshopper. You can visit Grasshopper pricing page to get the latest pricing.
Ready to try it?
Get started with Grasshopper
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
