Yodel Review: Is It The Right VoIP Providers For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
Starts from $25 / User / Month
Overview
Pricing
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Yodel?
Yodel Communications allows to host fully hosted PBX. Choose from the best internet voice services possible and never worry about enduring weeks of setup and configuration. This is great for both private and small businesses, with no contracts or hidden fees. Yodel communications delivers high quality features, extreme scalability, and amazing customer service at an unbeatable price!
Pricing
Starts from $25 / User / Month
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
Yodel Screenshots
Yodel was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Yodel
- Use cases
- Small businesses needing hosted PBX, Medium businesses seeking scalable VoIP solutions, Private businesses requiring easy internet voice services
- Team types
- IT administrators managing telephony, Customer support teams
- Company size
- 1-50 employees, 51-500 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Yodel
Quick setup with no lengthy configuration
High quality voice features and call reliability
No contracts or hidden fees providing pricing clarity
Is Yodel right for you?
Best for small to medium businesses needing scalable, easy hosted PBX solutions.
Choose Yodel if
- You want a quick, no-hassle setup without lengthy configuration delays.
- You need a fully hosted PBX with high-quality voice features and reliability.
- You prefer transparent pricing with no contracts or hidden fees.
Consider alternatives if
- Your business requires complex on-premise telephony or legacy PBX integrations.
- You are a large enterprise needing advanced customization and detailed pricing transparency.
What buyers should know before shortlisting Yodel
Yodel Communications provides a fully hosted PBX solution ideal for small businesses and private users. Its focus on scalability and customer service makes it a reliable choice for those seeking straightforward VoIP services without hidden costs.
Yodel pros and cons
- Yodel pros
Quick setup with no lengthy configuration
High quality voice features and call reliability
No contracts or hidden fees providing pricing clarity
- Yodel cons
Limited information on advanced customization options
Potentially less suitable for very large enterprises
Ready to try it?
Get started with Yodel
Start your free trial — no credit card required.
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See how it stacks up
Compare Yodel side-by-side with top VoIP Providers alternatives.
What is the pricing of Yodel?
Yodel Pricing Plans
Premium
$25
/User/Month
Phone number included : One standard number per user
Additional phone numbers
Number porting
Inbound calls : Unlimited
Inbound SMS : Unlimited
Show more +
Premium Plus
$35
/User/Month
Includes features of Premium plan, plus
Concierge phone support
Webhooks
MS Teams integration
Dialogflow integration
Show more +
Yodel reviews and ratings
Buyer sentiment
Overall positive sentiment highlights ease of setup, voice quality, and customer service, with some concerns about pricing clarity and advanced features.
What buyers like
- Ease of setup
- Voice quality
- Customer service
Common complaints
- Pricing transparency
- Lack of advanced customization
What users are saying
CH
Chris H
04/10/20
The best phone app to have for a remote team
What do you like best? Yodel is a customizable full-featured business phone system without a need for equipment. All of the features such as call ...
Read more
CS
Christopher S
04/09/20
Yodel is helping us to provide the best support for our customers.
What do you like best? Yodel provides the possibility for our remote team to be available via a single phone number where everyone can take calls ...
Read more
MS
marius s
04/06/20
Say goodbye to hardware phones
What do you like best? So far it has done wonders for us! Before we were continually getting fed up with all of the attention, and space that ...
Read more
AI
Administrator in Restaurants
03/24/20
Excellent software with integrations, and top notch customer service
What do you like best? I like how the software integrates with Dialogflow for a very advanced IVR that is backed by Google AI What do you ...
Read more
AI
Agency in Marketing and Advertising
03/10/20
Incoming Calls Keep Stopping - Apparently Its Our Fault
What do you like best? I got a lifetime subscription on Appsumo for about $50. What do you dislike? It never works. Our incoming calls keep ...
Read more
TW
Tom W
10/22/19
Found the perfect fit
What do you like best? We had previously tried another internet-based phone system, but had a lot of problems with it, to the point we almost gave ...
Read more
Yodel security and data handling
Key compliance certifications and security features for IT and security teams evaluating Yodel.
Developer & data
Alternatives to Yodel
Yodel Support Options
Frequently Asked Questions About Yodel
Common questions buyers ask before choosing Yodel.
Yodel is a strong fit if: You want a quick, no-hassle setup without lengthy configuration delays.; You need a fully hosted PBX with high-quality voice features and reliability.. Consider alternatives if: Your business requires complex on-premise telephony or legacy PBX integrations.; You are a large enterprise needing advanced customization and detailed pricing transparency..
Buyers commonly note the following limitations of Yodel: Limited information on advanced customization options; Potentially less suitable for very large enterprises; Lack of detailed pricing transparency.
Some top alternatives to Yodel includes RingByName, Vonage Business, Clerk Chat, Voxloud and MyOperator.
Yodel offers Free Trial, Subscription pricing models
The starting price of Yodel is $25/User/Month
Ready to try it?
Get started with Yodel
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
