RingCentral Office Review: Is It The Right VoIP Providers For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPR
SOC 2
HIPAA
ISO 27001Starts from $19.99 / User / Month when Billed Yearly
Overview
Pricing
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is RingCentral Office?
RingCentral Office is a cloud PBX that gives user the power to act like a Big Business by giving lower rates on calls, IVR, unlimited extensions, VOIP trunking, interoperability, mobility, call logging & more. User enjoy a truly unified communications suite, with all business communication needs in one place.
Pricing
Starts from $19.99 / User / Month when Billed Yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRHIPAAISO 27001SSO & MFA supported
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
RingCentral Office Software Demo
RingCentral Office was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider RingCentral Office
- Use cases
- Customer support centers, Remote and hybrid work teams, Sales and marketing teams
- Team types
- IT administrators, Customer service managers
- Company size
- 51-500 employees, 500+ employees
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose RingCentral Office
Comprehensive unified communications features in one platform
Scalable for medium to large businesses
Strong mobility and interoperability options
Is RingCentral Office right for you?
Best for medium to large businesses needing unified cloud communications.
Choose RingCentral Office if
- You require a scalable, all-in-one unified communications platform.
- Your team values strong mobility and interoperability features.
- You need to support remote or hybrid work with flexible call management.
Consider alternatives if
- You are a very small business with minimal communication needs.
- You need highly customized telephony solutions or transparent pricing upfront.
What buyers should know before shortlisting RingCentral Office
RingCentral Office delivers a robust cloud PBX solution that caters to businesses of all sizes. Its unified communications capabilities and cost-effective calling options make it a strong contender for organizations looking to streamline their communication processes.
RingCentral Office pros and cons
- RingCentral Office pros
Comprehensive unified communications features in one platform
Scalable for medium to large businesses
Strong mobility and interoperability options
- RingCentral Office cons
Lack of transparent pricing information
Average user rating indicating mixed customer satisfaction
Ready to try it?
Get started with RingCentral Office
Start your free trial — no credit card required.
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See how it stacks up
Compare RingCentral Office side-by-side with top VoIP Providers alternatives.
What is the pricing of RingCentral Office?
RingCentral Office Pricing Plans
Essentials
Unlimited phone calls within the US and CA
Toll-free or local number
100 toll-free minutes per month
Voicemail-to-text
Standard
Up to 4 people per meeting
Unlimited phone calls within the US and CA
Unlimited audio meetings
Unlimited video conferencing (up to 4 people per meeting)
Toll-free or local number
Show more +
Premium
Up to 100 people per meeting
Unlimited phone calls within the US and CA
Unlimited audio meetings
Unlimited video conferencing (up to 100 people per meeting)
Toll-free or local number
Show more +
Ultimate
Up to 200 people per meeting
Unlimited phone calls within the US and CA
Unlimited audio meetings
Unlimited video conferencing (up to 200 people per meeting)
Toll-free or local number
Show more +
RingCentral Office reviews and ratings
Buyer sentiment
Buyers appreciate the comprehensive communication features but express concerns about pricing transparency and usability.
What buyers like
- Unified communications capabilities
- Scalability for larger teams
- Mobility features
Common complaints
- Pricing opacity
- Complexity of setup
What users are saying
SC
Satisfied Customer
11/15/24
TCN Cares About Our Clients
When Tenant Counsel Network (TCN) launched their Call Center, it's been a very successful launch and the best way that they communicate with their ...
Read more
DR
David Rich
11/14/24
Good Job
Good Job. Perfectly working .
N
Niles
11/13/24
Myra
Myra, our account exec., and April on the tech team were booth helpful and knowledgeable. The follow-up to answer my initial inquiry was quick and the ...
Read more
C
customer
11/12/24
great resource for FAX API functionality
We are using eFAX APIs for multiple customers and the experience has been great.
JW
Jim Warters
11/09/24
Allowed me to continue office telephone…
Allowed me to continue office telephone after moving to a new location. Good analysis tools
BH
Beverly Hoover
11/07/24
The best reasonable communication…
The best reasonable communication system.
RingCentral Office security and data handling
Key compliance certifications and security features for IT and security teams evaluating RingCentral Office.
Certifications
Security features
Developer & data
Alternatives to RingCentral Office
RingCentral Office Support Options
Frequently Asked Questions About RingCentral Office
Common questions buyers ask before choosing RingCentral Office.
RingCentral Office is a strong fit if: You require a scalable, all-in-one unified communications platform.; Your team values strong mobility and interoperability features.. Consider alternatives if: You are a very small business with minimal communication needs.; You need highly customized telephony solutions or transparent pricing upfront..
Buyers commonly note the following limitations of RingCentral Office: Lack of transparent pricing information; Average user rating indicating mixed customer satisfaction; Potentially complex setup for smaller teams.
Some top alternatives to RingCentral Office includes RingByName, VoIPstudio, Vonage Business, 3CX and AT&T Office@Hand.
RingCentral Office offers Free Trial, Subscription pricing models
The starting price of RingCentral Office is $19.99/User/Month when Billed Yearly
Ready to try it?
Get started with RingCentral Office
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].