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RingCentral Office - VoIP Providers

RingCentral Office Review: Is It The Right VoIP Providers For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial Available

GDPRSOC 2HIPAAISO 27001

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Starts from $19.99 / User / Month when Billed Yearly

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What is RingCentral Office?

RingCentral Office is a cloud PBX that gives user the power to act like a Big Business by giving lower rates on calls, IVR, unlimited extensions, VOIP trunking, interoperability, mobility, call logging & more. User enjoy a truly unified communications suite, with all business communication needs in one place.

Pricing

  • Starts from $19.99 / User / Month when Billed Yearly

  • Free Trial available

Best For

Suited for small teams, SMBs, and enterprise

Security & Compliance

SOC 2
GDPR
HIPAA
ISO 27001
  • SSO & MFA supported

  • Data residency:Global

Platform

  • Web + mobile app (iOS & Android)

  • Installed - Windows

  • Installed - Mac

RingCentral Office Software Demo

RingCentral Office was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

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Who should consider RingCentral Office

Use cases
Customer support centers, Remote and hybrid work teams, Sales and marketing teams
Team types
IT administrators, Customer service managers
Company size
51-500 employees, 500+ employees
Workflow style
Flexible and configurable
Setup complexity
Medium

Why teams choose RingCentral Office

  • Comprehensive unified communications features in one platform

  • Scalable for medium to large businesses

  • Strong mobility and interoperability options

Is RingCentral Office right for you?

Best for medium to large businesses needing unified cloud communications.

Choose RingCentral Office if

  • You require a scalable, all-in-one unified communications platform.
  • Your team values strong mobility and interoperability features.
  • You need to support remote or hybrid work with flexible call management.

Consider alternatives if

  • You are a very small business with minimal communication needs.
  • You need highly customized telephony solutions or transparent pricing upfront.

What buyers should know before choosing RingCentral Office

RingCentral Office delivers a robust cloud PBX solution that caters to businesses of all sizes. Its unified communications capabilities and cost-effective calling options make it a strong contender for organizations looking to streamline their communication processes.

Pros and cons

RingCentral Office pros and cons

  • RingCentral Office pros
  • Comprehensive unified communications features in one platform

  • Scalable for medium to large businesses

  • Strong mobility and interoperability options

  • RingCentral Office cons
  • Lack of transparent pricing information

  • Average user rating indicating mixed customer satisfaction

3.8/5 rating
478 verified reviews
Free trial available

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Compare RingCentral Office side-by-side with top VoIP Providers alternatives.

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RingCentral Office reviews and ratings

Buyer sentiment

Buyers appreciate the comprehensive communication features but express concerns about pricing transparency and usability.

What buyers like

  • Unified communications capabilities
  • Scalability for larger teams
  • Mobility features

Common complaints

  • Pricing opacity
  • Complexity of setup

3.76

Very Good

Based on 464 ratings & 478 reviews

Are you using RingCentral Office?

Rating Distribution

Excellent

(278)

Very Good

(64)

Good

(16)

Poor

(10)

Terrible

(110)

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What are the features of RingCentral Office?

47%

Feature coverage

9 of 19 tracked features

Audio Conferencing is a powerful communication tool that allows individuals or groups to connect, collaborate and hold meetings remotely thr…

Call recording is a software feature that records phone conversations and stores them for future reference. This feature is commonly used in…

The act of conversing, communicating, and/or exchanging messages through the internet is known as chatting. It entails two or more persons i…

Collaboration has received a lot of attention in the marketing world recently. It's taking off in a big way but still has many questions sur…

IVR stands for interactive voice response. It is a technology that allows humans to communicate with a computer-controlled phone system by u…

Meetings are an essential part of any organization, whether it be in person or through virtual platforms. They provide a structured and orga…

A marketing automation app for mobile devices is a software application that allows marketers to automate and manage marketing activities. T…

Screen sharing is a feature that allows users to share their computer screens with others in real-time. It enables collaboration and remote…

Video conferencing (teleconferencing) is an internet technology that allows people in various parts of the world to hold face-to-face meetin…

Security & Compliance

RingCentral Office security and data handling

Key compliance certifications and security features for IT and security teams evaluating RingCentral Office.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✓ Certified
ISO 27001✓ Certified
✓
FedRAMP✓ Certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🌐

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Help & Contact

RingCentral Office Support Options

Customer ServiceBusiness HoursOnline
LocationBelmont , California

Connect with RingCentral Office

Frequently Asked Questions About RingCentral Office

Common questions buyers ask before choosing RingCentral Office.

RingCentral Office is a VoIP Providers. RingCentral Office offers IVR Support, Call Recording, Meetings, Video Conferencing, Audio Conferencing and many more functionalities.

RingCentral Office is a strong fit if: You require a scalable, all-in-one unified communications platform.; Your team values strong mobility and interoperability features.. Consider alternatives if: You are a very small business with minimal communication needs.; You need highly customized telephony solutions or transparent pricing upfront..

Buyers commonly note the following limitations of RingCentral Office: Lack of transparent pricing information; Average user rating indicating mixed customer satisfaction; Potentially complex setup for smaller teams.

Some top alternatives to RingCentral Office includes Fuze, GoTo Connect, Vonage Business, Dialpad Talk and Ring4.

RingCentral Office offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the RingCentral Office as of now.

The starting price of RingCentral Office is $19.99/User/Month when Billed Yearly

Ready to try it?

Get started with RingCentral Office

Start your free trial — no credit card required.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].