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GoTo Connect vs PBX Plus by 500apps Comparison

Last updated:

GoTo Connect

4.5(1,090 reviews)

Starting at $24 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

GoTo Connect is the ideal, fully operational cloud-based phone system and virtual meeting platform, designed to meet all your business's communication needs from anywhere. Easily customize features, host video conference…

PBX Plus by 500apps

4.8(6 reviews)

Starting at $9.99 /Month

  • Large Enterprises
  • Medium Business

PBX Plus by 500apps is a cutting-edge virtual PBX software designed for businesses looking to streamline their communication processes. This powerful tool offers a built-in text-to-speech converter to enhance productivit…

PBX Plus by 500apps leads on user satisfaction with a 4.8-star rating across 6 reviews.

GoTo Connect vs PBX Plus by 500apps — at a glance

FeatureGoTo ConnectPBX Plus by 500apps
Rating4.5 / 54.8 / 5
Reviews1,0906
Starting price$24 /User/Month$9.99 /Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryVoIP ProvidersVoIP Providers
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud
API
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPR
Data residencyUSGlobal

Key differences between GoTo Connect and PBX Plus by 500apps

  • Pricing: GoTo Connect starts at $24 /User/Month, while PBX Plus by 500apps starts at $9.99 /Month.
  • Free trial: GoTo Connect offers a free trial; PBX Plus by 500apps does not.
  • User satisfaction: PBX Plus by 500apps scores higher with a 4.8-star average.
  • Deployment: GoTo Connect supports SaaS/Web/Cloud, Mobile - iOS; PBX Plus by 500apps supports SaaS/Web/Cloud.

GoTo Connect vs PBX Plus by 500apps — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most VoIP Providers tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

GoTo Connect - VoIP Providers
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PBX Plus by 500apps - VoIP Providers
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GoTo Connect vs PBX Plus by 500apps: Biggest differences

Start here before you go deeper into features.

GoTo Connect

Best for

Large Enterprises, Medium Business, Small Business

PBX Plus by 500apps

Best for mid-sized teams needing flexible, productivity-boosting virtual PBX.

Choose if
  • You manage a customer service or sales team of 50-1000 employees.
  • You want built-in text-to-speech to enhance call handling efficiency.
  • You need customizable call flow reporting to generate actionable revenue insights.
Consider alternatives if
  • You are a very small business with minimal call volume.
  • You require an on-premise PBX solution rather than hosted.

GoTo Connect typically suits Large Enterprises and Medium Business. PBX Plus by 500apps tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

GoTo Connect is the ideal, fully operational cloud-based phone system and virtual meeting platform, designed to meet all your business's communication needs from anywhere. Easily customize ... Read More about GoTo Connect

PBX Plus by 500apps is a cutting-edge virtual PBX software designed for businesses looking to streamline their communication processes. This powerful tool offers a built-in text-to-speech ... Read More about PBX Plus by 500apps

Entry Level Pricing

  • Starts from $24
  • Starts from $9.99 , Billed Yearly

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.49

(1090)

4.83

(6)

Best Company Size

51-500 employees501-1000 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

PBX Plus by 500apps has not given any software demo yet

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Step 1 of 4

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How do GoTo Connect and PBX Plus by 500apps Compare on Features?

Total Features

6 Features

3 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare GoTo Connect and PBX Plus by 500apps on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $24
      • $9.99 , Billed Yearly

      Pricing Plans

      • Not Available
      • Free

        • 100 - I/O Calls / Month

        • No Webhooks

        • 500 - VM's, 500 - Call Logs

        Show more +

      • Infinity

        • 37+ apps

        • No Feature Caps

        • Collaboration

        Show more +

      • BYOS

        • 37+ apps

        • Your Server

        • Highest Compliance

        Show more +

      Pricing Page

      GoTo Connect pricing
      PBX Plus by 500apps pricing

      GoTo Connect vs PBX Plus by 500apps: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      GoTo Connect vs PBX Plus by 500apps Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      GoTo Connect User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      884

      229

      62

      7

      28

      5

      1

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 1210 reviews, with strong overall satisfaction.

      What buyers like

      • User-friendly platform, making it easy to use even during busy work periods.
      • Reliable service with clear calls and excellent connection.
      • Quick and helpful customer service support.

      Common complaints

      • Occasional issues with phone app functionality and software bugs.
      • Limited marketplace options for advanced functionalities and apps.
      • Challenges with caller ID and occasional service interruptions.

      Buyer sentiment

      Users generally appreciate the productivity features and communication efficiency but note limited user feedback and pricing clarity.

      What buyers like

      • Ease of communication management
      • Productivity enhancement
      • Customizable reporting

      Common complaints

      • Pricing transparency
      • Limited user reviews

      Pros and Cons

      • Versatile features for various communication needs

      • Strong integration with GoTo Meeting

      • User-friendly interface for easy adoption

      • Can be expensive for small businesses

      • Limited features compared to specialized tools

      • Built-in text-to-speech converter enhances productivity

      • Customizable call flows for detailed reporting

      • Hosted PBX system simplifies team communication

      • Limited pricing transparency due to quotation-based pricing

      • Relatively low number of user reviews limits feedback breadth

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used GoTo Connect or PBX Plus by 500apps? Tell buyers what actually differs.

      GoTo Connect and PBX Plus by 500apps Customers

      Customers

      Salesforce

      Salesforce

      COMCAST

      COMCAST

      The North Face

      The North Face

      TNW

      TNW

      Entrepreneur

      Entrepreneur

      indeed

      indeed

      Media and Screenshots

      Screenshots

      Overview

      1 Screenshots

      Call Logs screenshot

      8 Screenshots

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to GoTo Connect and PBX Plus by 500apps in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, GoTo Connect or PBX Plus by 500apps?
      PBX Plus by 500apps edges out the other on user ratings (4.8 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do GoTo Connect and PBX Plus by 500apps offer a free trial?
      GoTo Connect offers a free trial. PBX Plus by 500apps does not.
      What is the starting price of GoTo Connect vs PBX Plus by 500apps?
      GoTo Connect starts at $24 /User/Month. PBX Plus by 500apps starts at $9.99 /Month.
      What are the top alternatives to GoTo Connect?
      Top alternatives to GoTo Connect include RingCentral Meetings, CloudTalk, RingByName, RingCentral Office, Grasshopper.
      What are the top alternatives to PBX Plus by 500apps?
      Top alternatives to PBX Plus by 500apps include CloudTalk, VoIPstudio, Vonage Business, Vodia PBX, 3CX.