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GoTo Connect vs iPlum Comparison

Last updated:

GoTo Connect

4.5(1,090 reviews)

Starting at $24 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

GoTo Connect is the ideal, fully operational cloud-based phone system and virtual meeting platform, designed to meet all your business's communication needs from anywhere. Easily customize features, host video conference…

iPlum

4.3(13 reviews)

Starting at $8.99 /User/Month

  • Large Enterprises
  • Medium Business

iPlum is the perfect solution to tackle your business's phone line needs. Easily set up interactive voice response (IVR) automatic call attendants and equipped with an effective call and message management system, relyin…

GoTo Connect leads on user satisfaction with a 4.5-star rating across 1,090 reviews.

GoTo Connect vs iPlum — at a glance

FeatureGoTo ConnectiPlum
Rating4.5 / 54.3 / 5
Reviews1,09013
Starting price$24 /User/Month$8.99 /User/Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryVoIP ProvidersVoIP Providers
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPR
Data residencyUSUS

Key differences between GoTo Connect and iPlum

  • Pricing: GoTo Connect starts at $24 /User/Month, while iPlum starts at $8.99 /User/Month.
  • Free trial: GoTo Connect offers a free trial; iPlum does not.
  • User satisfaction: GoTo Connect scores higher with a 4.5-star average.
  • Deployment: GoTo Connect supports SaaS/Web/Cloud, Mobile - iOS; iPlum supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

GoTo Connect vs iPlum — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most VoIP Providers tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

GoTo Connect - VoIP Providers
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iPlum - VoIP Providers
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GoTo Connect vs iPlum: Biggest differences

Start here before you go deeper into features.

GoTo Connect

Best for

Large Enterprises, Medium Business, Small Business

iPlum

Best for

Large Enterprises, Medium Business, Small Business

GoTo Connect typically suits Large Enterprises and Medium Business. iPlum tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

GoTo Connect is the ideal, fully operational cloud-based phone system and virtual meeting platform, designed to meet all your business's communication needs from anywhere. Easily customize ... Read More about GoTo Connect

iPlum is the perfect solution to tackle your business's phone line needs. Easily set up interactive voice response (IVR) automatic call attendants and equipped with an effective call and ... Read More about iPlum

Entry Level Pricing

  • Starts from $24
  • Starts from $8.99 , Billed Yearly

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.49

(1090)

4.27

(13)
Get pricing help
Get pricing help

Software Demo

Demo

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How do GoTo Connect and iPlum Compare on Features?

Total Features

6 Features

3 Features

Unique Features

No unique features

No unique features

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Compare GoTo Connect and iPlum on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $24
      • $8.99 , Billed Yearly

      Pricing Plans

      • Not Available
      • iPlum Phone (Call, Text)

        • Dual Reliability: Voice Network Mode or Wi-Fi/Data for Calls.

        • True Caller-ID with Call Return.

        • Business Hours Setup.

        Show more +

      • FAX

        • Dual Reliability: Voice Network Mode or Wi-Fi/Data for Calls.

        • True Caller-ID with Call Return.

        • Business Hours Setup.

        Show more +

      • HIPAA Compliance

        • iPlum Phone or Fax Number plan

        • Security & Backup add-on plan for HIPAA compliance

        • Business Associate Agreement (BAA)

      • Browse all pricing plans

      Pricing Page

      GoTo Connect pricing
      iPlum pricing

      GoTo Connect vs iPlum: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      GoTo Connect vs iPlum Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      GoTo Connect User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      884

      229

      62

      7

      28

      10

      1

      1

      0

      3

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 1210 reviews, with strong overall satisfaction.

      What buyers like

      • User-friendly platform, making it easy to use even during busy work periods.
      • Reliable service with clear calls and excellent connection.
      • Quick and helpful customer service support.

      Common complaints

      • Occasional issues with phone app functionality and software bugs.
      • Limited marketplace options for advanced functionalities and apps.
      • Challenges with caller ID and occasional service interruptions.

      Buyer sentiment

      Buyer sentiment is positive across 15 reviews, with strong overall satisfaction.

      What buyers like

      • Affordable pricing compared to big mobile companies offering international call credits at low rates.
      • Quality customer service with helpful and prompt responses, even outside of regular hours.
      • Better call quality than competitors like Google Voice.

      Common complaints

      • Lack of real Windows support and overall poor service quality according to some users.
      • Complaints about the limited marketplace and hidden fees associated with the platform.
      • Some users find the service mediocre or even consider it a scam.

      Pros and Cons

      • Versatile features for various communication needs

      • Strong integration with GoTo Meeting

      • User-friendly interface for easy adoption

      • Can be expensive for small businesses

      • Limited features compared to specialized tools

      • Affordable solution for long-distance calls

      • Easy to set up and use

      • Effective call management features

      • Limited features for larger organizations

      • Basic reporting may not meet all needs

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used GoTo Connect or iPlum? Tell buyers what actually differs.

      GoTo Connect and iPlum Customers

      Customers

      Salesforce

      Salesforce

      COMCAST

      COMCAST

      The North Face

      The North Face

      No Customers information available.

      Media and Screenshots

      Screenshots

      Overview

      1 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to GoTo Connect and iPlum in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, GoTo Connect or iPlum?
      GoTo Connect edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do GoTo Connect and iPlum offer a free trial?
      GoTo Connect offers a free trial. iPlum does not.
      What is the starting price of GoTo Connect vs iPlum?
      GoTo Connect starts at $24 /User/Month. iPlum starts at $8.99 /User/Month.
      What are the top alternatives to GoTo Connect?
      Top alternatives to GoTo Connect include RingCentral Meetings, CloudTalk, RingByName, RingCentral Office, Grasshopper.
      What are the top alternatives to iPlum?
      Top alternatives to iPlum include VoIPstudio, Jive Voice, Vonage Business, Voxloud, TR Cloud VoIP.