Talkroute Review: Is It The Right VoIP Providers For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
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Starts from $19 / Month
Overview
Pricing
Buyer feedback
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Security & Compliance
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FAQ
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What is Talkroute?
Talkroute is an advanced virtual phone system that provides businesses with a sophisticated communications platform they can access from any device, anywhere. This cloud-based system allows users to take advantage of the features of a PBX system such as auto attendants, extensions, and call routing. This means businesses can eliminate the need for any special equipment and rely on their existing devices to use Talkroute. This makes communication simple and affordable no matter where you are - in the office, at home, or on the
Pricing
Starts from $19 / Month
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
Talkroute Software Demo
Talkroute was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Talkroute
- Team types
- Large Enterprises, Medium Business
Why teams choose Talkroute
Flexible and accessible from any device
Comprehensive PBX features
Cost-effective solution for small businesses
Is Talkroute right for you?
What buyers should know before shortlisting Talkroute
Talkroute has garnered a lot of positive feedback over the past year, particularly praised for its outstanding customer service and user-friendly interface. Customers appreciate the ease of setting up business lines, answering calls on the go, and the ability to transfer calls efficiently.
The platform's mobile and desktop applications are highlighted as convenient tools for remote teams, allowing for seamless communication regardless of location. While some users have encountered minor issues such as call drops and lack of texting capabilities, the overall consensus remains favorable.
The affordability of Talkroute's plans, coupled with its all-inclusive pricing and excellent customer support, make it an attractive choice for businesses looking to streamline their phone systems. Although there are some areas for improvement, such as adding fax capabilities and enhancing mobile app features, Talkroute continues to deliver a reliable and efficient solution for managing business calls effectively.
Talkroute pros and cons
- Talkroute pros
Flexible and accessible from any device
Comprehensive PBX features
Cost-effective solution for small businesses
- Talkroute cons
Limited international calling options
Basic reporting may not meet all needs
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What is the pricing of Talkroute?
Talkroute Pricing Plans
Basic
$19
/Month
1 user included
$5 per additional user
1 Number
1 Mailbox
Unlimited Calling
Show more +
Plus
$39
/Month
3 users included
$5 per additional user
All Basic plan features, and:
2 Numbers
3 Mailboxes
Show more +
Pro
$59
/Month
10 users included
$5 per additional user
All Plus plan features, and:
3 Numbers
10 Mailboxes
Show more +
Enterprise
All Pro plan features, and:
10+ Numbers
20+ Mailboxes
SLA
Account Management
Talkroute reviews and ratings
What buyers like
- Seamless and responsive customer support, providing immediate resolutions and assistance.
- Mobile and desktop apps offer flexibility and convenience for on-the-go team members.
- Efficient call routing and menu systems improve customer service and client handling.
Common complaints
- Lack of fax capability and limited options for changing scheduling through mobile apps.
- Issues with text message features, particularly in specific regions like Canada.
- Challenges with dropped calls, connection issues, and inability to receive calls directly on the mobile app.
What users are saying
IH
Imran H
12/13/22
"Excellent Customer Service!"
What do you like best about Talkroute? Our tech company has been using Talkroute for over 4 years. We rarely have an issue, but if we do, their chat ...
Read more
OR
Opu R
12/12/22
"Excellent for remote teams"
What do you like best about Talkroute? The apps are excellent. If a team member is on the go, the mobile app is ideal; if they are at work, the ...
Read more
TT
Travis T
12/10/22
"Everything our businesses needed"
What do you like best about Talkroute? As an online e-commerce business, it's extremely important for us to be able to answer and respond to customer ...
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SS
Sonja S
11/16/22
"Amazing customer service! Fantastic service!"
What do you like best about Talkroute? We have been using Talkroute at our real estate office for the past 2 years and it has been excellent! We use ...
Read more
RC
Robyn C
11/11/22
"Issues with texting"
What do you like best about Talkroute? It is an internet based platform, it is easy to use and I can set up extensions and voicemail boxes ...
Read more
JP
Josiah P
10/25/22
"Best Business Phone System I've used!"
What do you like best about Talkroute? It's simple to use, the pricing is reasonable, and support is always helpful when I have a question. What do ...
Read more
Talkroute security and data handling
Key compliance certifications and security features for IT and security teams evaluating Talkroute.
Developer & data
Alternatives to Talkroute
Talkroute Support Options
Frequently Asked Questions About Talkroute
Common questions buyers ask before choosing Talkroute.
Buyers commonly note the following limitations of Talkroute: Limited international calling options; Basic reporting may not meet all needs; No free trial available.
Some top alternatives to Talkroute includes CloudTalk, RingByName, RingCentral Office, Vonage Business and OpenPhone.
Talkroute offers Free Trial, Subscription, Quotation Based pricing models
The starting price of Talkroute is $19/Month
Ready to try it?
Get started with Talkroute
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
