GetResponse vs HubSpot CRM vs Bigin by Zoho CRM Comparison
GetResponse
Starting at $15.58 /Month
- Free Trial
- Large Enterprises
- Medium Business
GetResponse is an online email response software that allows small businesses to create, track and send professional emails within a few clicks. With features like automatic drag-and-drop picture insertion, draft saving,…
HubSpot CRM
Starting at $45 /Month
- Free Trial
- Individuals
- Freelancers / Consultants
HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, HubSpot CRM provides everything you…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
HubSpot CRM leads on user satisfaction with a 4.3-star rating across 3,493 reviews.
GetResponse vs HubSpot CRM vs Bigin by Zoho CRM — at a glance
| Feature | GetResponse | HubSpot CRM | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 4.2 / 5 | 4.3 / 5 | 4.6 / 5 |
| Reviews | 1,306 | 3,493 | 294 |
| Starting price | $15.58 /Month | $45 /Month | $7 /User/Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Freelancers / Consultants, Large Enterprises | Small Business |
| Category | Email Marketing Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | GDPR | SOC 2, HIPAA, GDPR, ISO 27001 | — |
| Data residency | US | US | Global |
Key differences between GetResponse and HubSpot CRM
- Pricing: GetResponse starts at $15.58 /Month, while HubSpot CRM starts at $45 /Month.
- Target audience: GetResponse is built for Large Enterprises and Medium Business, while HubSpot CRM targets Individuals and Freelancers / Consultants.
- User satisfaction: HubSpot CRM scores higher with a 4.3-star average.
- Deployment: GetResponse supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; HubSpot CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare GetResponse vs HubSpot CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Email Marketing Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing user-friendly email marketing automation.
- You want an all-in-one platform combining email, landing pages, webinars, and CRM.
- You need powerful, flexible marketing automation with complex workflow capabilities.
- You value outstanding customer support with prompt, professional assistance.
- Your campaigns require consistently high email deliverability, especially to Gmail domains.
- You need deep, advanced reporting and analytics for data-driven marketing decisions.
Individuals, Freelancers / Consultants, Large Enterprises
Small Business
GetResponse typically suits Large Enterprises and Medium Business. HubSpot CRM tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | GetResponse is an online email response software that allows small businesses to create, track and send professional emails within a few clicks. With features like automatic drag-and-drop ... Read More about GetResponse | HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, ... Read More about HubSpot CRM | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Free Trial Availability | |||
Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 9.1/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 1-500 employeesMedium Business | 1-1,000 employees | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Streamlined Marketing Automation: With GetResponse, I’ve seen how effortlessly it automates marketing tasks. Managers can set up complex workflows that nurture leads without constant oversight, allowing the team to focus on strategic initiatives.
- All-in-One Solution: GetResponse isn’t just an email marketing tool; it’s a comprehensive platform that integrates landing pages, webinars, and CRM functionalities. This means you can consolidate your marketing efforts in one place, simplifying processes and reducing costs.
- User-Friendly Interface: Executives appreciate the intuitive design of GetResponse. Even those with minimal technical expertise find it easy to navigate. This user-friendly experience enhances productivity and encourages team members to engage with the software confidently.
- Streamlined Communication: HubSpot CRM allows your team to centralize all customer interactions in one place, ensuring that everyone is on the same page and reducing the chances of miscommunication. You’ll find it easier to collaborate and respond to customer needs promptly.
- User-Friendly Interface: Designed with simplicity in mind, HubSpot CRM enables users of all technical levels to navigate effortlessly. This means less training time for your staff and more focus on building relationships with clients.
- Robust Analytics and Reporting: With its powerful analytics tools, you can gain valuable insights into sales performance and customer behavior. This data-driven approach helps you make informed decisions that can lead to increased conversions and revenue growth.
No key benefits available yet.
Best fit
- 1 to 500 employees
- Martech, SaaS, E-commerce, Digital Marketing, and Consulting
- Marketing Managers, Digital Marketing Specialists, Content Creators, and E-commerce Managers
- 1-1,000 employees
- Martech, SaaS, Consulting, Sales Automation, Revtech
- Sales Managers, Account Executives, Business Development Representatives, CRM Administrators
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives to GetResponse due to budget constraints, as some platforms offer similar features at a lower price point, making them more appealing for small businesses or startups.
- Some users might find GetResponse's interface less intuitive compared to competitors, prompting them to explore alternatives that provide a more user-friendly experience and ease of navigation.
- For those looking for advanced automation capabilities, alternatives might offer more sophisticated tools and integrations that better meet their marketing automation needs.
- Users might consider alternatives to HubSpot CRM due to budget constraints, as some businesses find it expensive, especially with advanced features.
- Customization limitations can lead users to seek alternatives that offer more tailored solutions to fit unique business processes.
- Some users may prefer a simpler interface or fewer features, prompting them to look for more user-friendly and straightforward CRM options.
No alternatives guidance available yet.
Software Demo
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How do GetResponse, HubSpot CRM and Bigin by Zoho CRM Compare on Features?
Total Features | 42 Features | 38 Features | 10 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare GetResponse, HubSpot CRM and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | — | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
GetResponse vs HubSpot CRM User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use, automation capabilities, and customer support, tempered by concerns over deliverability and account restrictions. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 3144 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Carrefour  Zendesk  Stripe |  Classpass  Avison Young  Crunch Fitness |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  3 Screenshots |  13 Screenshots |
|---|---|---|
Videos |  4 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, GetResponse or HubSpot CRM?
- HubSpot CRM edges out the other on user ratings (4.3 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do GetResponse and HubSpot CRM offer a free trial?
- Yes, both GetResponse and HubSpot CRM offer a free trial.
- What is the starting price of GetResponse vs HubSpot CRM?
- GetResponse starts at $15.58 /Month. HubSpot CRM starts at $45 /Month.
- What are the top alternatives to GetResponse?
- Top alternatives to GetResponse include Campaigner, Moosend, SMTP, ActiveCampaign, Omnisend.
- What are the top alternatives to HubSpot CRM?
- Top alternatives to HubSpot CRM include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.