NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Freshsales vs monday.com vs Quickbase vs Smartsheet Comparison

Last updated:

Freshsales

4.7(536 reviews)

Starting at $9 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an easy online application. The USP…

monday.com

4.6(1,524 reviews)

Starting at $9 seat/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Monday.com is a flexible work operating system designed to help teams plan, execute, and track all types of projects and workflows in one place. Ideal for marketing teams, product managers, sales professionals, developer…

Quickbase

4.2

Starting at $35 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Quickbase is a no-code project management platform that empowers teams to build, automate, and optimize workflows without complex coding. Designed for businesses of all sizes, it enables users to create custom applicatio…

Smartsheet

4.6(2,444 reviews)

Starting at $9 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Smartsheet is a dynamic project management tool that simplifies tracking and planning for teams of all sizes. Offering a user-friendly interface, it’s designed to adapt to your unique workflows, whether you're managing s…

Freshsales leads on user satisfaction with a 4.7-star rating across 536 reviews.

Freshsales vs monday.com vs Quickbase vs Smartsheet — at a glance

FeatureFreshsalesmonday.comQuickbase Smartsheet
Rating4.7 / 54.6 / 54.2 / 54.6 / 5
Reviews5361,5242,444
Starting price$9 /user/month$9 seat/month$35 /user/month$9 /month
Free trial Yes Yes Yes Yes
Free version No No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryCRM SoftwareProject Management SoftwareProject Management SoftwareProject Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours24/7 (Live rep), Online24/7 (Live rep), Online, Business HoursBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobalGlobalUS

Key differences between Freshsales and monday.com

  • Pricing: Freshsales starts at $9 /user/month, while monday.com starts at $9 seat/month.
  • User satisfaction: Freshsales scores higher with a 4.7-star average.
  • Deployment: Freshsales supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; monday.com supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Freshsales vs monday.com vs Quickbase  vs Smartsheet — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Freshsales - CRM Software
Talk to an expert
Talk to an expert
monday.com - Project Management Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Freshsales vs monday.com vs Quickbase vs Smartsheet comparison

Get the full side-by-side as a PDF — these picks plus the top CRM Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

Freshsales

Best for mid-sized sales teams needing intuitive CRM with strong automation.

Choose if
  • You want a user-friendly CRM that requires minimal technical expertise.
  • Your sales team benefits from integrated communication tools like email and calls.
  • You need intelligent lead scoring to prioritize high-potential prospects efficiently.
Consider alternatives if
  • Your company requires advanced web form automation capabilities.
  • You depend heavily on highly customizable, graphical reporting features.

monday.com

Best for medium to large teams needing flexible, customizable project management.

Choose if
  • You require a highly configurable platform adaptable to diverse workflows and industries.
  • Your team benefits from automation of repetitive tasks to boost productivity and reduce errors.
  • You need comprehensive real-time collaboration features to keep cross-department teams aligned.
Consider alternatives if
  • You are a freelancer or very small team with limited budget and simpler needs.
  • Your workflows depend heavily on deep native integrations with tools like Google Drive.

Quickbase

Best for building custom no-code workflows in medium to large enterprises.

Choose if
  • You need to rapidly create tailored project management apps without coding.
  • Your team requires strong workflow automation to reduce manual tasks.
  • You want seamless integration with tools like Salesforce and Slack.
Consider alternatives if
  • You are a freelancer or very small team needing simple task management.
  • You prefer out-of-the-box project management without customization or complexity.

Smartsheet

Best for teams needing customizable, spreadsheet-style project management with automation.

Choose if
  • You require flexible workflows adaptable to complex project plans and diverse teams.
  • You want strong project management features like Gantt charts, dashboards, and resource tracking.
  • You value automation to reduce manual errors and save time in project execution.
Consider alternatives if
  • Your team needs extensive offline functionality due to unreliable internet access.
  • You prefer simple, ready-to-use workflows without investing time in customization or training.

Freshsales: Best for mid-sized sales teams needing intuitive CRM with strong automation. monday.com: Best for medium to large teams needing flexible, customizable project management.

Description

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More about Freshsales

Monday.com is a flexible work operating system designed to help teams plan, execute, and track all types of projects and workflows in one place. Ideal for marketing teams, product managers, ... Read More about monday.com

Quickbase is a no-code project management platform that empowers teams to build, automate, and optimize workflows without complex coding. Designed for businesses of all sizes, it enables ... Read More about Quickbase

Smartsheet is a dynamic project management tool that simplifies tracking and planning for teams of all sizes. Offering a user-friendly interface, it’s designed to adapt to your unique ... Read More about Smartsheet

Entry Level Pricing

  • Starts from $9 , yearly
  • Starts from $9 , yearly
  • Starts from $35 , yearly
  • Starts from $9 , yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.3/10

9.7/10

9.8/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.67

(536)

4.2

4.57

(2444)

Best Company Size

11-50 employees51-500 employees
50-1,000 employeesMedium to large businesses
50-1,000 employeesMedium to Large Enterprises
50-500 employees501-5,000 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Freshsales

  • Streamlined Sales Processes: Freshsales simplifies your sales workflow, enabling teams to track leads, manage customer interactions, and close deals faster. You’ll appreciate how easy it is to navigate through the sales pipeline, ensuring nothing slips through the cracks.
  • Intelligent Lead Scoring: With Freshsales, you can prioritize your leads based on their engagement and likelihood to convert. This feature allows you and your team to focus efforts where they matter most, driving efficiency and improving conversion rates.
  • Built-in Communication Tools: Freshsales integrates email, phone calls, and chat features directly into the platform. This means you can engage with prospects without switching between tools—saving valuable time for you and your team.

monday.com

  • Streamlined Project Management: With monday.com, you can effortlessly organize tasks and projects in a visually intuitive manner, allowing your teams to prioritize effectively. I’ve seen managers transform chaotic workflows into structured plans that drive results.
  • Customizable Workflows: The platform’s flexibility lets us tailor workflows to fit our specific needs, whether we’re managing marketing campaigns or product launches. This adaptability means every team can work in a way that feels natural and efficient.
  • Real-Time Collaboration: Communication is key, and monday.com excels at fostering collaboration. Team members can share updates, tag each other, and provide feedback instantly, which not only keeps everyone aligned but also boosts overall productivity.

Quickbase

  • Empower Your Team: Quickbase allows teams to build custom applications without needing extensive coding skills, enabling them to streamline workflows and enhance productivity. I’ve seen firsthand how this democratizes app development, letting everyone contribute.
  • Rapid Deployment: With Quickbase, you can quickly create and deploy applications tailored to your business needs. This means you can respond to changing market conditions or internal requirements faster than ever before, ensuring you stay ahead of the competition.
  • Seamless Integration: The platform integrates effortlessly with existing tools and systems, allowing your organization to maintain its current infrastructure while enhancing capabilities. This flexibility ensures that users can leverage their favorite tools without disruption.

Smartsheet

  • Streamlined Collaboration: With Smartsheet, teams can easily collaborate in real-time, ensuring that everyone is on the same page. I’ve seen how this fosters transparency and accountability within projects, making it easier for managers to keep track of progress.
  • Customizable Dashboards: Smartsheet offers customizable dashboards that allow you to visualize project data at a glance. This feature empowers executives to make informed decisions quickly, as they can monitor key metrics without digging through extensive reports.
  • Automation Capabilities: By automating repetitive tasks, Smartsheet saves time and reduces errors. Administrators will appreciate how this feature allows them to focus on higher-value activities rather than getting bogged down with manual processes.
Best fit

Best fit

Freshsales

  • 11 to 500 employees
  • Sales Automation, SaaS, Martech, Fintech, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

monday.com

  • 50 to 1,000 employees
  • Martech, SaaS, Consulting, Project Management, Marketing Agencies, and Tech Startups
  • Typical users encompass Project Managers, Team Leaders, Marketing Coordinators, Product Managers, and Operations Managers

Quickbase

  • 50 to 1,000 employees
  • SaaS, Consulting, Fintech, and Revtech
  • Project Managers, Business Analysts, Operations Managers, and IT Administrators

Smartsheet

  • 50-5,000 employees.
  • Industries include Project Management, IT Services, Marketing Technology (Martech), Financial Technology (Fintech), Consulting, and SaaS.
  • Typical users are Project Managers, Operations Managers, Marketing Coordinators, IT Directors, and Business Analysts.
Watchouts

Reasons buyers look elsewhere

Freshsales

  • Users might consider alternatives to Freshsales due to specific needs or preferences that may not be fully addressed by the platform.
  • Some businesses may require more advanced automation features or customization options that Freshsales does not offer, prompting them to explore alternatives.
  • Companies with budget constraints may seek more cost-effective CRM solutions that provide similar functionalities at a lower price point than Freshsales.

monday.com

  • Users may seek alternatives due to specific project management needs that monday.com doesn't fully address, such as advanced reporting features or specialized integrations that better suit their workflow requirements.
  • Cost considerations can drive users to explore alternatives, especially if they find similar functionalities in other platforms at a lower price point, making budgeting for tools more manageable.
  • Teams looking for a more intuitive user interface or simpler onboarding experience might consider options that offer a more straightforward setup process and user-friendly design to enhance team adoption.

Quickbase

  • Users may seek alternatives to Quickbase due to its pricing structure, which some find to be on the higher side compared to other low-code platforms that offer similar functionalities at a more competitive rate.
  • Organizations requiring advanced features or integrations might explore alternatives that provide more robust capabilities, particularly in areas like data analytics or third-party software connectivity.
  • Teams looking for a more user-friendly interface may consider other options, especially if they find Quickbase's learning curve steep for non-technical users or new team members.

Smartsheet

  • Users may seek alternatives to Smartsheet due to budget constraints, as some organizations find more cost-effective project management solutions that fit their needs without compromising essential features.
  • Teams looking for specialized tools might consider alternatives that offer specific functionalities tailored for industries like construction or software development, which may not be as robust in Smartsheet.
  • Some users may desire a more intuitive user interface and simpler navigation, leading them to explore alternatives that prioritize ease of use and require less training for team members.

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Freshsales, monday.com, Quickbase and Smartsheet Compare on Features?

Total Features

10 Features

41 Features

10 Features

21 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Freshsales, monday.com, Quickbase and Smartsheet on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $9 , yearly
          • $9 , yearly
          • $35 , yearly
          • $9 , yearly

          Pricing Plans

          • Growth

            $11

            /user/month

            • Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels

            • Kanban View for Contacts, Accounts, and Deals

            • Contact Lifecycle Stages

            Show more +

          • Pro

            $39

            /user/month

            • Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance

            • Everything in Growth, plus

            • Contact Scoring by Freddy AI

            Show more +

          • Enterprise

            $71

            /user/month

            • Designed for mid to large-sized businesses needing advanced customization and governance capabilities

            • Everything in Pro, plus

            • Field-level Permissions

            Show more +

          • Free

            Free

            • Free includes:

            • Up to 2 seats

            • Up to 3 boards

            Show more +

          • Basic

            $12

            seat/month

            • Includes free; plus:

            • Unlimited free viewers

            • Unlimited items

            Show more +

          • Standard

            $14

            /month

            • Includes basic; plus:

            • Timeline & Gantt views

            • Calendar View

            Show more +

          • Browse all pricing plans
          • Not Available
          • Pro

            $12

            /month

            • Unlimited free Viewers

            • Gantt, grid, board, and calendar view

            • Rich formulas

            Show more +

          • Business

            $24

            /month

            • Includes features of Pro plan, plus:

            • Unlimited free Guests

            • Timeline view

            Show more +

          • Enterprise

            Custom

            • Includes features of Business plan, plus

            • AI formulas, texts, and charts

            • SAML-based SSO

            Show more +

          • Browse all pricing plans

          Pricing Page

          Freshsales pricing
          monday.com pricing
          Quickbase  pricingSmartsheet pricing

          Other Details

          Organization Types supported

          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          • Available
          • Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes
          ✓ Yes

          HIPAA

          ✗ No
          ✓ Yes

          GDPR

          ✓ Yes
          ✓ Yes

          ISO 27001

          ✓ Yes

          Single Sign-On (SSO)

          ✓ Yes
          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes
          ✓ Yes

          Data Encryption

          ✓ Yes
          ✓ Yes

          Audit Logs

          ✓ Yes
          ✓ Yes

          Data Residency

          🌐 Global
          🌐 Global

          Freshsales vs monday.com vs Quickbase User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          447

          73

          6

          2

          5

          1229

          210

          38

          21

          26

          No reviews available for this product

          1840

          427

          95

          34

          18

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Overall positive sentiment highlights ease of use, strong customer support, and effective sales process automation, tempered by occasional performance issues and feature limitations.

          What buyers like

          • Ease of use
          • Customer support
          • Automation capabilities

          Common complaints

          • System performance issues
          • Limited advanced features

          Buyer sentiment

          Overall, buyers appreciate monday.com’s flexibility, ease of use, and collaboration features but note a learning curve and pricing concerns for smaller teams.

          What buyers like

          • Ease of use
          • Customizability
          • Collaboration capabilities

          Common complaints

          • Complexity for new users
          • Pricing for small businesses

          Buyer sentiment

          Overall positive sentiment highlights Quickbase's flexibility and automation, though some users note usability challenges.

          What buyers like

          • Ease of use
          • Workflow automation
          • Integration capabilities

          Common complaints

          • Usability issues
          • Functionality limitations

          Buyer sentiment

          Overall positive sentiment highlights Smartsheet’s flexibility, collaboration features, and powerful project management tools, tempered by concerns about learning curve and offline limitations.

          What buyers like

          • Ease of use
          • Customizability
          • Automation capabilities

          Common complaints

          • Learning curve for advanced features
          • Limited offline functionality

          Pros and Cons

          • Intuitive and user-friendly interface suitable for varying technical expertise

          • Excellent customer support with quick responsiveness and dedicated onboarding

          • Highly customizable features and automation options that streamline workflows

          • Occasional system lags and delays in report generation or real-time data updates

          • Limited features in areas like web form automation and graphical reports

          • Customizable and user-friendly interface that streamlines workflows

          • Automation of repetitive tasks to enhance productivity and reduce errors

          • Comprehensive real-time collaboration features that keep teams aligned

          • Steep learning curve due to the vast range of features, especially for new users

          • Limited native integrations with some popular tools requiring third-party workarounds

          • No-code drag-and-drop app building enabling rapid custom workflow creation

          • Seamless integration with major tools like Salesforce, Slack, and cloud storage

          • Strong workflow automation capabilities reducing manual processes

          • Usability and functionality could be improved according to user feedback

          • Pricing details are not publicly transparent, requiring sales engagement

          • Customizable and user-friendly interface accessible to beginners and experienced users

          • Strong project management features including Gantt charts, dashboards, and resource tracking

          • Automated workflows that save time and reduce manual errors

          • Advanced features have a learning curve that can challenge new users

          • Limited offline functionality can hinder use in poor internet conditions

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          Dunzo

          Dunzo

          Dyson

          Dyson

          Grabyo

          Grabyo

          Walmart

          Walmart

          Uber

          Uber

          Adobe

          Adobe

          Amazon

          Amazon

          P and G

          P and G

          Fresenius

          Fresenius

          Pfizer

          Pfizer

          Whirlpool

          Whirlpool

          Western Digital

          Western Digital

          Media and Screenshots

          Screenshots

          Email Metrics screenshot

          35 Screenshots

          Columns

          17 Screenshots

          Videos

          video-0

          3 Videos

          video-0

          4 Videos

          Expand your shortlist

          Add another option to compare side by side

          Search by product name to compare pricing, fit, and buyer feedback in one view.

          Compare similar software options

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Freshsales or monday.com?
          Freshsales edges out the other on user ratings (4.7 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Freshsales and monday.com offer a free trial?
          Yes, both Freshsales and monday.com offer a free trial.
          What is the starting price of Freshsales vs monday.com?
          Freshsales starts at $9 /user/month. monday.com starts at $9 seat/month.
          What are the top alternatives to Freshsales?
          Top alternatives to Freshsales include Bigin by Zoho CRM, Salesforce, HubSpot CRM, Freshworks 360, Nutshell.
          What are the top alternatives to monday.com?
          Top alternatives to monday.com include Quickbase , Smartsheet, ClickUp, Basecamp, Trello.

          Grow your pipeline with buyers who are already looking for you

          254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.