Pearson
Yes, both Freshdesk and Zendesk Talk offer a Free Trial.
Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Zendesk Talk is designed for Individuals, Large Enterprises, Medium Business and Small Business.
Pricing for Freshdesk Starts at $15/User/Month when Billed Yearly whereas for Zendesk Talk Starts at $9/User/Month.
Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.
Some top alternatives to Zendesk Talk includes Nextiva, TalkDesk, uContact, HoduCC, Call Center Studio, TelebuHub, Zendesk Support, VoxDesk, Zendesk Chat and Freshdesk Contact Center (Formerly Freshcaller).