Freshbooks vs PlanPlus Online vs Bigin by Zoho CRM Comparison
Freshbooks
Starting at $8 /month
- Free Trial
- Freelancers / Consultants
- Medium Business
FreshBooks' cloud-based accounting software makes it easy for anyone to invoice, manage payments, and track time from anywhere. It's simple, clean interface means you can categorize and invoice faster, so you can get bac…
PlanPlus Online
Starting at $12 /Month
- Free Trial
- Individuals
- Freelancers / Consultants
PlanPlus is an online CRM (Customer Relationship Management) software. It helps organizations to manage all their ongoing customer relationships and business deals. It can be used as a complete solution on its own, or as…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
PlanPlus Online leads on user satisfaction with a 4.8-star rating across 65 reviews.
Freshbooks vs PlanPlus Online vs Bigin by Zoho CRM — at a glance
| Feature | Freshbooks | PlanPlus Online | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 4.0 / 5 | 4.8 / 5 | 4.3 / 5 |
| Reviews | 4,589 | 65 | 119 |
| Starting price | $8 /month | $12 /Month | $7 /User/Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Medium Business, Small Business | Individuals, Freelancers / Consultants, Large Enterprises | Small Business |
| Category | Accounting Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Business Hours, Online | Online | Business Hours, Online |
| Certifications | SOC 2, GDPR | — | — |
| Data residency | Global | Global | Global |
Key differences between Freshbooks and PlanPlus Online
- Pricing: Freshbooks starts at $8 /month, while PlanPlus Online starts at $12 /Month.
- Target audience: Freshbooks is built for Freelancers / Consultants and Medium Business, while PlanPlus Online targets Individuals and Freelancers / Consultants.
- User satisfaction: PlanPlus Online scores higher with a 4.8-star average.
- Deployment: Freshbooks supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; PlanPlus Online supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Freshbooks vs PlanPlus Online vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Accounting Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for small businesses needing simple, integrated invoicing and time tracking.
- You are a freelancer or small business owner seeking easy invoicing and expense management.
- You want a user-friendly platform with minimal setup and a clean, intuitive interface.
- You value responsive, personalized customer support and built-in time tracking features.
- Your business requires advanced financial reporting and deep customization options.
- You need integrated payroll functionality within your accounting software.
Best for medium businesses needing integrated CRM, project, and calendar management.
- You want a CRM that combines sales, project management, and calendar tasks in one platform.
- Your team values customization based on Franklin Covey’s time management principles.
- You need strong customer support to help navigate a moderately complex setup.
- Your organization requires a modern, highly intuitive user interface with minimal learning curve.
- You operate outside the U.S. and need local date format support and seamless international syncing.
Small Business
Freshbooks: Best for small businesses needing simple, integrated invoicing and time tracking. PlanPlus Online: Best for medium businesses needing integrated CRM, project, and calendar management.
Description | FreshBooks' cloud-based accounting software makes it easy for anyone to invoice, manage payments, and track time from anywhere. It's simple, clean interface means you can categorize and ... Read More about Freshbooks | PlanPlus is an online CRM (Customer Relationship Management) software. It helps organizations to manage all their ongoing customer relationships and business deals. It can be used as a ... Read More about PlanPlus Online | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Free Trial Availability | |||
Spotsaas ScoreWhat's this? ↗ | 9.6/10 | 9.1/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 1-50 employeesSmall businesses | 50 to 500 employeesMedium Business | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Streamlined Invoicing: FreshBooks automates invoicing, allowing you to send professional-looking invoices in just a few clicks. You’ll appreciate how quickly you can get paid, improving your cash flow.
- Time Tracking Made Easy: With built-in time tracking features, both you and your team can easily log billable hours. This not only ensures accurate billing but also helps in managing project timelines effectively.
- Expense Management Simplified: FreshBooks enables users to effortlessly categorize and track expenses by snapping photos of receipts. This means less time spent on paperwork and more time focusing on strategic initiatives.
- Streamlined Project Management: PlanPlus Online empowers teams to manage projects effortlessly, allowing managers to oversee progress in real-time while team members can update tasks seamlessly.
- Integrated Planning Tools: This platform combines task management, calendar scheduling, and goal tracking in one place. As a result, users can maintain clarity and focus, reducing the stress of juggling multiple tools.
- Enhanced Collaboration Features: With built-in communication tools, team members can easily share updates and feedback. This fosters a collaborative environment where everyone feels engaged and informed.
No key benefits available yet.
Best fit
- 1-50 employees
- Martech, SaaS, Consulting, Freelancing, Creative Services
- Small Business Owners, Freelancers, Accountants, Project Managers, Financial Administrators
- 50 to 500 employees
- Consulting, Sales Automation, SaaS, and Project Management
- Sales Managers, Account Executives, Business Development Representatives, and Project Managers
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives to Freshbooks due to its pricing structure, as smaller businesses or freelancers might find more cost-effective solutions that offer essential features without the added expense.
- Some users might require more advanced project management capabilities, prompting them to explore alternatives that integrate robust task tracking and collaboration tools within their invoicing software.
- A desire for greater customization options can lead users to consider other platforms that allow for personalized invoicing templates and tailored workflows to better fit their unique business needs.
- Users may seek alternatives due to the complexity of PlanPlus Online, finding it challenging to navigate and use effectively, particularly if they prefer more intuitive interfaces that simplify task management and scheduling.
- Some individuals might look for cost-effective solutions, as PlanPlus Online may not fit all budgets, prompting users to explore more affordable options with similar functionalities for personal or business use.
- Organizations needing enhanced collaboration tools might consider alternatives that offer better integration with existing software systems or provide real-time collaboration features that facilitate teamwork more efficiently.
No alternatives guidance available yet.
Software Demo
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How do Freshbooks, PlanPlus Online and Bigin by Zoho CRM Compare on Features?
Total Features | 17 Features | 9 Features | 10 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Freshbooks, PlanPlus Online and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | — |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
Freshbooks vs PlanPlus Online User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights FreshBooks as an easy-to-use, efficient accounting tool ideal for small businesses and freelancers, with praise for its customer support and core features but some concerns about reporting depth and occasional technical issues. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate the platform’s comprehensive feature set and customization but note challenges with the interface and syncing. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  FreshBooks | No Customers information available. |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  3 Screenshots |  6 Screenshots |
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Videos |  2 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Freshbooks or PlanPlus Online?
- PlanPlus Online edges out the other on user ratings (4.8 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Freshbooks and PlanPlus Online offer a free trial?
- Yes, both Freshbooks and PlanPlus Online offer a free trial.
- What is the starting price of Freshbooks vs PlanPlus Online?
- Freshbooks starts at $8 /month. PlanPlus Online starts at $12 /Month.
- What are the top alternatives to Freshbooks?
- Top alternatives to Freshbooks include Xero, Zoho Books, Quickbooks, FreeAgent, QuickFile.
- What are the top alternatives to PlanPlus Online?
- Top alternatives to PlanPlus Online include Bigin by Zoho CRM, Freshbooks, Wrike, Smartsheet, Zoho Projects.