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FreeAgent vs FreeAgent CRM vs Bigin by Zoho CRM Comparison

Last updated:

FreeAgent

4.4(203 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Small Business

FreeAgent is an easy accounting software program that helps small teams and individuals do their work better. With its task-based interface, real time data and financial projection dashboard, automation features, cryptoc…

FreeAgent CRM

Starting at $35 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Discover the power of FreeAgent CRM, the ultimate solution for managing your team's work. Say goodbye to scattered information and manual tasks, and hello to streamlined collaboration, real-time updates, and customizable…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

FreeAgent leads on user satisfaction with a 4.4-star rating across 203 reviews.

FreeAgent vs FreeAgent CRM vs Bigin by Zoho CRM — at a glance

FeatureFreeAgentFreeAgent CRMBigin by Zoho CRM
Rating4.4 / 54.6 / 5
Reviews203105294
Starting priceContact for pricing$35 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forFreelancers / Consultants, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryAccounting SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, Online
CertificationsGDPR
Data residencyGlobalGlobal

Key differences between FreeAgent and FreeAgent CRM

  • Pricing: FreeAgent CRM starts at $35 /User/Month. FreeAgent pricing is not publicly listed.
  • Target audience: FreeAgent is built for Freelancers / Consultants and Small Business, while FreeAgent CRM targets Large Enterprises and Medium Business.
  • Deployment: FreeAgent supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; FreeAgent CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare FreeAgent vs FreeAgent CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Accounting Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

FreeAgent
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FreeAgent CRM - CRM Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

FreeAgent

Best for small businesses needing intuitive, all-in-one accounting with crypto support.

Choose if
  • You are a freelancer or small business owner with 1-50 employees seeking easy bookkeeping.
  • You want a task-based interface with real-time financial data and projection dashboards.
  • You need seamless bank integration and automated invoicing and tax management.
Consider alternatives if
  • Your business is medium to large and requires scalable accounting software solutions.
  • You rely heavily on mobile app functionality and need a highly stable, feature-rich app.

FreeAgent CRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

FreeAgent typically suits Freelancers / Consultants and Small Business. FreeAgent CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

FreeAgent is an easy accounting software program that helps small teams and individuals do their work better. With its task-based interface, real time data and financial projection ... Read More about FreeAgent

Discover the power of FreeAgent CRM, the ultimate solution for managing your team's work. Say goodbye to scattered information and manual tasks, and hello to streamlined collaboration, ... Read More about FreeAgent CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $35 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

9.2/10

8.3/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.57

(294)

Best Company Size

1-50 employeesFreelancers and solo entrepreneurs
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

FreeAgent

  • Simplified Financial Management: FreeAgent simplifies accounting for teams of all sizes, letting managers and administrators easily track income, expenses, and cash flow in real-time. You'll appreciate the clarity it brings to your finances.
  • User-Friendly Interface: FreeAgent offers an intuitive interface that lets users at all levels work through tasks easily. Executives will find that this reduces training time and improves productivity across the organization.
  • Reporting Tools: FreeAgent's complete reporting features let you generate detailed insights instantly. Decision-makers can make informed choices based on accurate data, driving strategic growth.
Best fit

Best fit

FreeAgent

  • 1 to 50 employees
  • Consulting, Freelance Services, Creative Agencies, and Small Business sectors
  • Freelancers, Small Business Owners, Accountants, and Financial Managers
Watchouts

Reasons buyers look elsewhere

FreeAgent

  • Users may seek alternatives to FreeAgent if they require more advanced project management features, as some alternatives offer integrated tools for task tracking, team collaboration, and resource allocation that enhance workflow efficiency.
  • Businesses operating in specific industries might consider alternatives that offer tailored solutions, such as specialized invoicing or reporting features that better meet their unique accounting and compliance needs.
  • Some users may find FreeAgent’s pricing structure less favorable compared to competitors, particularly if they are looking for more cost-effective options or tiered pricing that aligns with their business size and growth stage.

Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do FreeAgent, FreeAgent CRM and Bigin by Zoho CRM Compare on Features?

Total Features

16 Features

8 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare FreeAgent, FreeAgent CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $35 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Contact Management

          • Contact Management

          • Task Management

          • Multi-Channel Communication

        • B2B Sales

          • Contact Management

          • Task Management

          • Multi-Channel Communication

          Show more +

        • B2B Full Funnel Sales

          • Contact Management

          • Task Management

          • Multi-Channel Communication

          Show more +

        • Browse all pricing plans
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        FreeAgent pricing
        FreeAgent CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🌐 Global

        FreeAgent vs FreeAgent CRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        40

        5

        5

        0

        1

        27

        11

        1

        2

        2

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally praise FreeAgent for its intuitive design and comprehensive features tailored to small businesses, though some express frustration with mobile app performance and scalability.

        What buyers like

        • Ease of use
        • Comprehensive financial management
        • Bank integration

        Common complaints

        • Mobile app limitations
        • Scalability issues

        What buyers like

        • Highly customizable without coding; users adapt it to diverse workflows and needs.
        • Exceptional customer service, with quick response times and proactive support from the team.
        • Non-technically inclined users can get started without assistance.

        Common complaints

        • Slight learning curve due to extensive customization and feature-rich interface for new users.
        • Occasional glitches, such as issues with email syncing and automation inconsistencies.
        • Time-consuming setup for extensive customizations or large-scale implementations.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Highly intuitive and easy-to-use interface for non-accountants

        • Comprehensive all-in-one platform covering invoicing, taxation, expense management, and bookkeeping

        • Seamless bank account integration enabling real-time financial tracking

        • Limited scalability for growing or larger enterprises

        • Mobile app has usability issues including small text and occasional crashes

        • Highly customizable without coding; users adapt it to diverse workflows and needs.

        • Exceptional customer service, with quick response times and proactive support from the team.

        • Non-technically inclined users can get started without assistance.

        • Slight learning curve due to extensive customization and feature-rich interface for new users.

        • Occasional glitches, such as issues with email syncing and automation inconsistencies.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used FreeAgent, FreeAgent CRM, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        No Customers information available.

        Maryland

        Maryland

        GlobalPPE

        GlobalPPE

        FundingShield

        FundingShield

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        2 Videos

        video-0

        2 Videos

        Alternatives

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, FreeAgent or FreeAgent CRM?
        FreeAgent edges out the other on user ratings (4.4 vs 0.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do FreeAgent and FreeAgent CRM offer a free trial?
        Yes, both FreeAgent and FreeAgent CRM offer a free trial.
        What is the starting price of FreeAgent vs FreeAgent CRM?
        FreeAgent starts at Contact for pricing. FreeAgent CRM starts at $35 /User/Month.
        What are the top alternatives to FreeAgent?
        Top alternatives to FreeAgent include Xero, Zoho Books, Quickbooks, Freshbooks, Sage Accounting (Sage One).
        What are the top alternatives to FreeAgent CRM?
        Top alternatives to FreeAgent CRM include Bigin by Zoho CRM, FreeAgent, ClickUp, Zoho CRM, Freshsales.