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Formilla.com vs Salesforce Chat vs ZoomInfo Chat Comparison

Last updated:

Formilla.com

4.5(1 reviews)

Starting at $23.99 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and generate leads effortlessly thro…

Salesforce Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Salesforce Chat is designed to make it easy to instantly engage customers. With powerful, personalized live chat tools, businesses can provide multilingual customer support around the globe - regardless of language. For…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Formilla.com leads on user satisfaction with a 4.5-star rating across 1 reviews.

Formilla.com vs Salesforce Chat vs ZoomInfo Chat — at a glance

FeatureFormilla.comSalesforce ChatZoomInfo Chat
Rating4.5 / 5
Reviews1
Starting price$23.99 /MonthContact for pricingContact for pricing
Free trial Yes No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyUSGlobalUS

Key differences between Formilla.com and Salesforce Chat

  • Pricing: Formilla.com starts at $23.99 /Month. Salesforce Chat pricing is not publicly listed.
  • Free trial: Formilla.com offers a free trial; Salesforce Chat does not.
  • Deployment: Formilla.com supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Salesforce Chat supports SaaS/Web/Cloud.

Compare Formilla.com vs Salesforce Chat vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Formilla.com - Live Chat Software
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Salesforce Chat - Live Chat Software
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Talk to an expert

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Formilla.com, Salesforce Chat vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

Formilla.com

Best for

Large Enterprises, Medium Business, Small Business

Salesforce Chat

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Formilla.com typically suits Large Enterprises and Medium Business. Salesforce Chat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and ... Read More about Formilla.com

Salesforce Chat is designed to make it easy to instantly engage customers. With powerful, personalized live chat tools, businesses can provide multilingual customer support around the globe ... Read More about Salesforce Chat

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $23.99 , Billed Yearly
  • Not Available
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

SpotScore

What's this? ↗

9.0/10

7.5/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.5

(1)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Salesforce Chat has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Formilla.com, Salesforce Chat and ZoomInfo Chat Compare on Features?

Total Features

8 Features

5 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Formilla.com, Salesforce Chat and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $23.99 , Billed Yearly
        • Not Available
        • Not Available

        Pricing Plans

        • Premium

          • 2 Chat Agents

          • Unlimited Live Chats

          • Custom Bots

          Show more +

        • Professional

          • 2 Chat Agents

          • Unlimited Live Chats

          • Custom Bots

          Show more +

        • Growth

          • 2 Chat Agents

          • Unlimited Live Chats

          • Custom Bots

          Show more +

        • Not Available
        • Not Available

        Pricing Page

        Formilla.com pricing

        Pricing information not available

        ZoomInfo Chat pricing

        Formilla.com, Salesforce Chat vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Formilla.com, Salesforce Chat vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        Formilla.com vs Salesforce Chat User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        1

        0

        0

        0

        0

        No reviews available for this product

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 1 reviews, with consistently positive feedback.

        What buyers like

        • Multi-language support
        • Lead tracking
        • Customizable themes

        Common complaints

        • Limited advanced features
        • Basic analytics
        • Integration challenges

        What buyers like

        • Multilingual support
        • AI-powered chatbots
        • Comprehensive customer profiles

        Common complaints

        • Can be complex to set up
        • Limited customization options
        • Dependent on internet connectivity

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Multi-language support broadens customer reach.

        • Real-time alerts enhance lead tracking efficiency.

        • Customization options allow for brand alignment.

        • Limited advanced features may not suit all needs.

        • Basic analytics may not provide deep insights.

        • AI chatbots enhance response times and efficiency.

        • Multilingual capabilities cater to a global audience.

        • Comprehensive customer profiles enable personalized service.

        • Setup complexity may deter some users.

        • Customization options are somewhat limited.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Formilla.com, Salesforce Chat, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        2 Videos

        No videos available.

        Alternatives to Formilla.com, Salesforce Chat, ZoomInfo Chat

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Formilla.com or Salesforce Chat?
        Formilla.com edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Formilla.com and Salesforce Chat offer a free trial?
        Formilla.com offers a free trial. Salesforce Chat does not.
        What is the starting price of Formilla.com vs Salesforce Chat?
        Formilla.com starts at $23.99 /Month. Salesforce Chat starts at Contact for pricing.
        What are the top alternatives to Formilla.com?
        Top alternatives to Formilla.com include ZoomInfo Chat, Freshchat, Subiz, Olark, Hippo.
        What are the top alternatives to Salesforce Chat?
        Top alternatives to Salesforce Chat include ZoomInfo Chat, Sparkcentral, Zendesk Chat, WhosOn, Acquire.