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Follow Up Boss vs HighLevel vs Bigin by Zoho CRM Comparison

Last updated:

Follow Up Boss

4.4(88 reviews)

Starting at $1,000

  • Free Trial
  • Medium Business
  • Small Business

Follow Up Boss allows you to create follow-up rules for leads, tracks multiple sales opportunities and deals simultaneously. It has a built in contact management system that helps the user maintain proper records and m…

HighLevel

Starting at $97 /Month

  • Free Trial
  • Medium Business
  • Small Business

The HighLevel CRM software places team collaboration and sales force automation at your fingertips. Features include a brand new, mobile-ready UI, email integration, easy to use workflow, dashboard reporting and more.

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Follow Up Boss leads on user satisfaction with a 4.4-star rating across 88 reviews.

Follow Up Boss vs HighLevel vs Bigin by Zoho CRM — at a glance

FeatureFollow Up BossHighLevelBigin by Zoho CRM
Rating4.4 / 54.3 / 5
Reviews88119
Starting price$1,000$97 /Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forMedium Business, Small BusinessMedium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSUSGlobal

Key differences between Follow Up Boss and HighLevel

  • Pricing: Follow Up Boss starts at $1,000, while HighLevel starts at $97 /Month.
  • Deployment: Follow Up Boss supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; HighLevel supports SaaS/Web/Cloud.

Compare Follow Up Boss vs HighLevel vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Follow Up Boss - CRM Software
Talk to an expert
Talk to an expert
HighLevel - CRM Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Follow Up Boss

Best for

Medium Business, Small Business

HighLevel

Best for

Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Follow Up Boss typically suits Medium Business and Small Business. HighLevel tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Follow Up Boss allows you to create follow-up rules for leads, tracks multiple sales opportunities and deals simultaneously. It has a built in contact management system that helps the ... Read More about Follow Up Boss

The HighLevel CRM software places team collaboration and sales force automation at your fingertips. Features include a brand new, mobile-ready UI, email integration, easy to use workflow, ... Read More about HighLevel

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $1,000 , Billed Monthly
  • Starts from $97
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

8.8/10

8.5/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.4

(88)
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Software Demo

Demo

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How do Follow Up Boss, HighLevel and Bigin by Zoho CRM Compare on Features?

Total Features

7 Features

6 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Follow Up Boss, HighLevel and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $1,000 , Billed Monthly
        • $97
        • $7 , Billed Yearly

        Pricing Plans

        • Grow

          • Unlimited leads & contacts

          • Automatic lead follow up

          • Drip & batch emailing

          Show more +

        • Pro

          • Includes features of Grow plan, plus

          • Phone number & Dialer for all users

          • Call reporting & recording

          Show more +

        • Platform

          • Includes features of Pro plan, plus

          • Teams within teams

          • White-glove onboarding & CRM migration

          Show more +

        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Follow Up Boss pricing
        HighLevel pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Follow Up Boss vs HighLevel User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        80

        7

        2

        2

        5

        1063

        14

        3

        6

        30

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 96 reviews, with strong overall satisfaction.

        What buyers like

        • Offers powerful automation and customizations, saving time and increasing productivity for agents.
        • Provides an intuitive and user-friendly interface, suitable even for those with limited technical skills.
        • Excellent lead tracking and management through features like smart lists and task automation.

        Common complaints

        • Steep learning curve for new users, particularly when exploring more advanced features and customizations.
        • Missing features like automated social media post scheduling, video email support, and transaction management.
        • Challenges in the import process; some users reported issues with onboarding and unclear documentation.

        What buyers like

        • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.
        • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.
        • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

        Common complaints

        • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.
        • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.
        • Cancellation process is cumbersome, with multiple users reporting difficulty in account closure and lack of clear communication or transparency.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Effective lead follow-up capabilities

        • Easy to use and access

        • Strong contact management features

        • Limited advanced features for larger teams

        • Basic interface may not appeal to all users

        • Focus on team collaboration enhances productivity

        • Mobile-friendly design for on-the-go access

        • Strong sales automation capabilities

        • Integration options may be limited

        • Reporting features could be more advanced

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Robert Slack

        Robert Slack

        DLP Reality

        DLP Reality

        The Agency Texas

        The Agency Texas

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        People

        9 Screenshots

        HighLevel screenshot

        2 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Follow Up Boss or HighLevel?
        Follow Up Boss edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Follow Up Boss and HighLevel offer a free trial?
        Yes, both Follow Up Boss and HighLevel offer a free trial.
        What is the starting price of Follow Up Boss vs HighLevel?
        Follow Up Boss starts at $1,000. HighLevel starts at $97 /Month.
        What are the top alternatives to Follow Up Boss?
        Top alternatives to Follow Up Boss include Bigin by Zoho CRM, HubSpot CRM, Indydesk Sales, noCRM.io, GoCRM.
        What are the top alternatives to HighLevel?
        Top alternatives to HighLevel include Bigin by Zoho CRM, Ontraport, Hubspot Marketing Hub, ClickUp, Zoho CRM.

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