NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo

Efficy CRM vs Salesforce Essentials vs Bigin by Zoho CRM Comparison

Last updated:

Efficy CRM

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Efficy CRM Software provides you with everything you need to increase sales and boost productivity. With seamless integration to the Efficy e-commerce solution, this user-friendly CRM system includes all the features you…

Salesforce Essentials

4.2(963 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Small Business

Salesforce Essentials includes a complete set of customer relationship management software, the industry’s leading customer service solution, Salesforce Chatter, and training to get you up and running quickly in the clou…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Salesforce Essentials leads on user satisfaction with a 4.2-star rating across 963 reviews.

Efficy CRM vs Salesforce Essentials vs Bigin by Zoho CRM — at a glance

FeatureEfficy CRMSalesforce EssentialsBigin by Zoho CRM
Rating4.2 / 54.6 / 5
Reviews963294
Starting priceContact for pricing$25 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessSmall BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, Online
Certifications
Data residencyGlobalGlobalGlobal

Key differences between Efficy CRM and Salesforce Essentials

  • Pricing: Salesforce Essentials starts at $25 /User/Month. Efficy CRM pricing is not publicly listed.
  • Target audience: Efficy CRM is built for Freelancers / Consultants and Large Enterprises, while Salesforce Essentials targets Small Business.
  • Deployment: Efficy CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Salesforce Essentials supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Efficy CRM vs Salesforce Essentials vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Efficy CRM - CRM Software
Talk to an expert
Talk to an expert
Salesforce Essentials - CRM Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Efficy CRM vs Salesforce Essentials vs Bigin by Zoho CRM comparison

Get the full side-by-side as a PDF — these picks plus the top CRM Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

Efficy CRM

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Salesforce Essentials

Best for

Small Business

Bigin by Zoho CRM

Best for

Small Business

Efficy CRM typically suits Freelancers / Consultants and Large Enterprises. Salesforce Essentials tends to fit Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Efficy CRM Software provides you with everything you need to increase sales and boost productivity. With seamless integration to the Efficy e-commerce solution, this user-friendly CRM ... Read More about Efficy CRM

Salesforce Essentials includes a complete set of customer relationship management software, the industry’s leading customer service solution, Salesforce Chatter, and training to get you up ... Read More about Salesforce Essentials

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $25 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

8.7/10

8.7/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.57

(294)
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Efficy CRM, Salesforce Essentials and Bigin by Zoho CRM Compare on Features?

Total Features

8 Features

8 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Efficy CRM, Salesforce Essentials and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $25 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Salesforce Essentials

          • Manage contacts

          • Track relationships and deals

          • Respond to customers

          Show more +

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Efficy CRM pricing
        Salesforce Essentials pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🌐 Global

        Efficy CRM vs Salesforce Essentials User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        43

        10

        2

        0

        0

        28

        10

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Accessible across devices, usable by staff with varying technical expertise.
        • High degree of customization to fit specific business needs.
        • Centralized customer data management improves tracking and workflows.

        Common complaints

        • The learning curve can be steep for new users due to the abundance of features and complex interface, often requiring additional training or support to onboard.
        • The web interface and UI/UX design can feel outdated or overwhelming for newcomers, leading to initial usability challenges.
        • Page loading times and occasional glitches disrupt smooth operation, with some reporting frequent errors or delays.

        Buyer sentiment

        Buyer sentiment is positive across 38 reviews, with strong overall satisfaction.

        What buyers like

        • Adapts to specific business needs through customizable fields, workflows, and a wide variety of third-party app integrations.
        • Interface works for both admins and end users, easing adoption and daily operations.
        • Out-of-the-box functionality enables quick implementation with minimal setup.

        Common complaints

        • The breadth of customization options can overwhelm new users or small businesses without dedicated technical support.
        • The interface can feel clunky or hard to navigate, especially for first-time users and non-technical team members.
        • Documentation and tutorials are inconsistent and often lack localization, making advanced features harder to learn in some regions.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Efficient integration with e-commerce platforms enhances sales.

        • User-friendly design makes it accessible for all team members.

        • Comprehensive features streamline various business operations.

        • Customization may be limited for specific needs.

        • Initial setup might require some training.

        • Comprehensive feature set supports diverse business needs.

        • Strong customer service tools enhance client interactions.

        • Cloud-based access allows for remote collaboration.

        • Complexity may overwhelm new users.

        • Higher pricing could be a barrier for small businesses.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Efficy CRM, Salesforce Essentials, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        Volkswagen

        Volkswagen

        Vivest

        Vivest

        Vanbreda

        Vanbreda

        Mashgin

        Mashgin

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        efficy CRM

        3 Screenshots

        2 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        2 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Efficy CRM or Salesforce Essentials?
        Salesforce Essentials edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Efficy CRM and Salesforce Essentials offer a free trial?
        Yes, both Efficy CRM and Salesforce Essentials offer a free trial.
        What is the starting price of Efficy CRM vs Salesforce Essentials?
        Efficy CRM starts at Contact for pricing. Salesforce Essentials starts at $25 /User/Month.
        What are the top alternatives to Efficy CRM?
        Top alternatives to Efficy CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to Salesforce Essentials?
        Top alternatives to Salesforce Essentials include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, HubSpot CRM.