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Dolibarr ERP CRM vs Odoo CRM vs Bigin by Zoho CRM Comparison

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Dolibarr ERP CRM

4.6(119 reviews)

Starting at Contact for pricing

  • Individuals
  • Freelancers / Consultants

Dolibarr ERP CRM is a business management and accounting software. It provides features similar to Microsoft Dynamics GP or SAP. This software is an open source business management solution designed to save time and mone…

Odoo CRM

4.0(128 reviews)

Starting at $7.25 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

The Odoo CRM is a complete package that includes email management, social media management, task tracking, document collaboration and much more. It comes with its own set of tools to help you create leads, contact record…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Dolibarr ERP CRM leads on user satisfaction with a 4.6-star rating across 119 reviews.

Dolibarr ERP CRM vs Odoo CRM vs Bigin by Zoho CRM — at a glance

FeatureDolibarr ERP CRMOdoo CRMBigin by Zoho CRM
Rating4.6 / 54.0 / 54.6 / 5
Reviews119128294
Starting priceContact for pricing$7.25 /Month$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forIndividuals, Freelancers / Consultants, Large EnterprisesLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryBusiness Management SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness HoursOnlineBusiness Hours, Online
CertificationsSOC 2SOC 2
Data residencyGlobalGlobalGlobal

Key differences between Dolibarr ERP CRM and Odoo CRM

  • Pricing: Odoo CRM starts at $7.25 /Month. Dolibarr ERP CRM pricing is not publicly listed.
  • Free trial: Odoo CRM offers a free trial; Dolibarr ERP CRM does not.
  • Target audience: Dolibarr ERP CRM is built for Individuals and Freelancers / Consultants, while Odoo CRM targets Large Enterprises and Medium Business.
  • User satisfaction: Dolibarr ERP CRM scores higher with a 4.6-star average.
  • Deployment: Dolibarr ERP CRM supports SaaS/Web/Cloud, Mobile - Android, Installed - Windows, Installed - Mac; Odoo CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Dolibarr ERP CRM vs Odoo CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Dolibarr ERP CRM
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Odoo CRM - CRM Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Dolibarr ERP CRM

Best for

Individuals, Freelancers / Consultants, Large Enterprises

Odoo CRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Dolibarr ERP CRM typically suits Individuals and Freelancers / Consultants. Odoo CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Dolibarr ERP CRM is a business management and accounting software. It provides features similar to Microsoft Dynamics GP or SAP. This software is an open source business management solution ... Read More about Dolibarr ERP CRM

The Odoo CRM is a complete package that includes email management, social media management, task tracking, document collaboration and much more. It comes with its own set of tools to help ... Read More about Odoo CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $7.25 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

Not Available

9.0/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.57

(294)
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Software Demo

Demo

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How do Dolibarr ERP CRM, Odoo CRM and Bigin by Zoho CRM Compare on Features?

Total Features

10 Features

9 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Dolibarr ERP CRM, Odoo CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $7.25 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • One App

          • Get the insights to make smarter decisions

          • Design custom dashboards

          • Real-time reports and flow charts

          Show more +

        • Standard

          • Sales

          • Marketing

          • Sign

          Show more +

        • Custom

          • Sales

          • Marketing

          • Sign

          Show more +

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        Odoo CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🌐 Global

        Dolibarr ERP CRM vs Odoo CRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        47

        7

        0

        0

        0

        70

        31

        15

        10

        4

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 54 reviews, with consistently positive feedback.

        What buyers like

        • Offers a free ERP and CRM solution, accessible to small and medium-sized businesses.
        • Quick to set up, allowing businesses to get started in hours or days.
        • Highly flexible and customizable, with numerous modules that can be enabled or disabled based on needs.

        Common complaints

        • Some features (e.g., manufacturing, inventory, or multi-currency support) are not mature and require additional modules or improvement.
        • The interface design and user experience can feel outdated or cluttered, requiring enhancements for better usability.
        • Country-specific terms and conditions limit adaptability for global, multi-currency businesses without paying for added features.

        Buyer sentiment

        Buyer sentiment is positive across 130 reviews, with strong overall satisfaction.

        What buyers like

        • Covers sales processes end-to-end: delivery tracking, follow-up, lead organization, and classification.
        • Interface is easy to navigate for non-technical users.
        • Integrates with WhatsApp, SMS, and email to automate workflows.

        Common complaints

        • Limited marketplace for additional third-party apps or connectors, which restricts advanced functionalities.
        • Can be overwhelming for new users due to the richness of features and customization options without adequate training or support.
        • Some users report the need for minor adjustments to ensure optimal usability.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Offers a wide range of features at a low cost, making it accessible.

        • Open-source nature allows for extensive customization.

        • Covers all standard business processes effectively.

        • Setup may require technical expertise.

        • Support options can be limited compared to paid solutions.

        • All-in-one solution covers various business needs.

        • Strong collaboration tools enhance team productivity.

        • Intuitive interface simplifies complex tasks.

        • Initial setup can be time-consuming.

        • May overwhelm new users with features.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Dolibarr ERP CRM, Odoo CRM, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        No Customers information available.

        Creativi Quadrati

        Creativi Quadrati

        Vectis

        Vectis

        BertinChamps

        BertinChamps

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Projects and Tasks

        5 Screenshots

        Odoo CRM screenshot

        3 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Dolibarr ERP CRM or Odoo CRM?
        Dolibarr ERP CRM edges out the other on user ratings (4.6 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Dolibarr ERP CRM and Odoo CRM offer a free trial?
        Odoo CRM offers a free trial. Dolibarr ERP CRM does not.
        What is the starting price of Dolibarr ERP CRM vs Odoo CRM?
        Dolibarr ERP CRM starts at Contact for pricing. Odoo CRM starts at $7.25 /Month.
        What are the top alternatives to Dolibarr ERP CRM?
        Top alternatives to Dolibarr ERP CRM include DongoCRM, Odoo CRM, XoroERP, PlumERP, ERPNext.
        What are the top alternatives to Odoo CRM?
        Top alternatives to Odoo CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.