Dolibarr ERP CRM Review: Is It The Right Business Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
SOC 2Dolibarr ERP CRM offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Dolibarr ERP CRM?
Dolibarr ERP CRM is a business management and accounting software. It provides features similar to Microsoft Dynamics GP or SAP. This software is an open source business management solution designed to save time and money for small medium enterprise companies. Dolibarr ERP & CRM addresses all standard business processes: sales, marketing, manufacturing, purchasing, accounting, HRMS, CRM, warehouse management.
Pricing
Dolibarr ERP CRM offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2Data residency:Global
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
Dolibarr ERP CRM Software Demo
Dolibarr ERP CRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Dolibarr ERP CRM
- Team types
- Individuals, Freelancers / Consultants
Why teams choose Dolibarr ERP CRM
Offers a wide range of features at a low cost, making it accessible.
Open-source nature allows for extensive customization.
Covers all standard business processes effectively.
Is Dolibarr ERP CRM right for you?
What buyers should know before shortlisting Dolibarr ERP CRM
Dolibarr ERP/CRM consistently stands out as a highly adaptable and cost-effective solution, especially for small and medium-sized businesses seeking an all-in-one platform for managing core business processes. Its open-source nature, flexibility in module configuration, and intuitive setup allow users to start leveraging its features—such as invoicing, accounting, CRM, and inventory management—almost immediately.
One of its greatest strengths is its affordability, making it an ideal choice for businesses transitioning from spreadsheets or costly alternatives. Users frequently praise the customizable modules, user-friendly interface, and compatibility with various operating systems.
That said, while Dolibarr excels in meeting small-scale business needs, certain areas could benefit from refinement. Some modules, such as manufacturing, are noted as less mature, and users have reported occasional bugs in financial and inventory processes.
Additionally, its design and user interface, though functional, may appear dated compared to more contemporary platforms. Despite these minor drawbacks, Dolibarr's combination of affordability, modularity, and robust core features makes it a standout choice for businesses seeking simplicity and efficiency without a hefty price tag.
Dolibarr ERP CRM pros and cons
- Dolibarr ERP CRM pros
Offers a wide range of features at a low cost, making it accessible.
Open-source nature allows for extensive customization.
Covers all standard business processes effectively.
- Dolibarr ERP CRM cons
Setup may require technical expertise.
Support options can be limited compared to paid solutions.
Ready to try it?
Get started with Dolibarr ERP CRM
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Dolibarr ERP CRM side-by-side with top Business Management Software alternatives.
What is the pricing of Dolibarr ERP CRM?
Dolibarr ERP CRM uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Dolibarr ERP CRM reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 54 reviews, with consistently positive feedback.
What buyers like
- Offers a comprehensive free ERP and CRM solution, accessible to small and medium-sized businesses.
- Intuitive and quick to set up, allowing businesses to get started in hours or days.
- Highly flexible and customizable, with numerous modules that can be enabled or disabled based on needs.
Common complaints
- Some features (e.g., manufacturing, inventory, or multi-currency support) are not mature and require additional modules or improvement.
- The interface design and user experience can feel outdated or cluttered, requiring enhancements for better usability.
- Country-specific terms and conditions limit adaptability for global, multi-currency businesses without paying for added features.
What users are saying
JR
Jagadeesh R
04/13/23
"The Best Free ERP CRM for Small and Mid Scale Businesses"
What do you like best about Dolibarr ERP CRM? As a Core Team member of our business, We have been using Tally for our business needs, which lacks a ...
Read more
JR
Jagadeesh R
04/13/23
"The Best Free ERP CRM for Small and Mid Scale Businesses"
What do you like best about Dolibarr ERP CRM? As a Core Team member of our business, We have been using Tally for our business needs, which lacks a ...
Read more
SS
sébastien s
11/09/22
"Le CRM leplus polyvalent pour quelques minutes d'installation"
What do you like best about Dolibarr ERP CRM? Pour une tpe ou une pme c'est bien dolibarr que je recommande. je travail pour des entreprise à une seul ...
Read more
SS
sébastien s
11/09/22
"Le CRM leplus polyvalent pour quelques minutes d'installation"
What do you like best about Dolibarr ERP CRM? Pour une tpe ou une pme c'est bien dolibarr que je recommande. je travail pour des entreprise à une seul ...
Read more
GJ
Gustavo J L
02/25/22
"for all companies"
What do you like best about Dolibarr ERP CRM? I like it because it can be adapted to any type of company and you can handle the administration ...
Read more
GJ
Gustavo J L
02/25/22
"for all companies"
What do you like best about Dolibarr ERP CRM? I like it because it can be adapted to any type of company and you can handle the administration ...
Read more
What are the features of Dolibarr ERP CRM?
An invoice and a bill are documents that convey the same information about the amount owing for the sale of goods or services. Still, a comp…
Customer relationship management (CRM) is a tool that allows to keep track of all of the company's relationships and interactions with its c…
Employee management is a crucial aspect of any organization, as it involves the effective and efficient management of all the employees with…
The process of procuring, maintaining, utilizing, and distributing a company's inventory is referred to as inventory management. This compri…
Marketing management is a crucial aspect of any successful business strategy. It involves the planning, implementation, and control of vario…
The process of keeping track of clients' orders and managing the actions required in completing them is known as order management. Accepting…
Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…
Purchasing is a method by which an individual or organization acquires goods or services to achieve its objectives. Despite the efforts of n…
The process of recording and tracking hours spent and expenses related to projects is known as time and expense. Multiple timesheet and expe…
Vendor Management is a crucial aspect of any business, regardless of its size or industry. It refers to the process of managing vendors or t…
Dolibarr ERP CRM security and data handling
Key compliance certifications and security features for IT and security teams evaluating Dolibarr ERP CRM.
Certifications
Developer & data
Alternatives to Dolibarr ERP CRM
Dolibarr ERP CRM Support Options
Frequently Asked Questions About Dolibarr ERP CRM
Common questions buyers ask before choosing Dolibarr ERP CRM.
Dolibarr ERP CRM is a Business Management Software. Dolibarr ERP CRM offers Billing and Invoicing, Purchasing, Project Management, Time & Expense Tracking, CRM and many more functionalities.
Buyers commonly note the following limitations of Dolibarr ERP CRM: Setup may require technical expertise.; Support options can be limited compared to paid solutions.; Complexity may deter non-technical users..
Some top alternatives to Dolibarr ERP CRM includes DongoCRM, Odoo CRM, XoroERP, PlumERP and Business i ERP.
Dolibarr ERP CRM offers Open-source, Quotation Based pricing models
The starting price is not disclosed by Dolibarr ERP CRM. You can visit Dolibarr ERP CRM pricing page to get the latest pricing.
Ready to try it?
Get started with Dolibarr ERP CRM
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].