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Compare Desk360 vs BoldDesk vs Zendesk Support vs Zoho Desk

Desk360 - Help Desk Software
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BoldDesk - Help Desk Software
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Overview

Description

Desk360 is a provider of help desk software from the Help Desk Company. Desk360's help desk software is designed to help to manage help desk, build better customer relationships and improve ... Read More

BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, ... Read More

Entry Level Pricing
  • Starts from $19 , Billed Yearly
  • Starts from $8 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.7/10

8.7/10

User Ratings

4.5

(27)
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Software Demo

Demo

Features

Total Features

13 Features

15 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19 , Billed Yearly
          • $8 , Billed Yearly
          Pricing Plans
          • Basic

            • 1 User

            • 1 Product

            • In-App Message Box

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          • Business

            • Includes features of Basic plan, plus

            • App Store

            • Google Play

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          • Enterprise

          • Standard (Agent Based)

            • Email ticketing

            • Knowledge base

            • Ticket auto assignment

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          • Growth (Agent Based)

            • Includes features of Starter plan, plus

            • Ticket event and time trigger rules

            • CSAT surveys

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          • Enterprise (Agent Based)

            • Includes features of Growth plan, plus

            • Multi-brand help desk

            • Multi-brand knowledge base

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          50

          Very Good

          14

          Good

          4

          Poor

          0

          Terible

          2

          No reviews available for the product

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          IBM

          IBM

          Intel

          Intel

          Siemens

          Siemens

          Media and Screenshots

          Screenshots
          Email Inbox

          4 Screenshots

          No screenshots available.

          Videos
          video-0

          3 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Desk360 and BoldDesk offer a Free Trial.

          Desk360 is designed for Large Enterprises, Medium Business and Small Business.

          BoldDesk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Desk360 Starts at $19/Month when Billed Yearly whereas for BoldDesk Starts at $8/User/Month when Billed Yearly.

          Some top alternatives to Desk360 includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, EngageBay Helpdesk System, Helprace, HelpdeskEddy, LabiDesk and BoldDesk.

          Some top alternatives to BoldDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, EngageBay Helpdesk System, ReadyDesk, LabiDesk and AzureDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].