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Last updated:

8.7

Spot Score

Desk360 - Help Desk Software

Desk360 Pricing Plans & Top Alternatives in 2026

Streamline customer support for better business performance.

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User Ratings

Trusted by 254,745+ software buyers annually.

Main Features

  • Alerts (Escalation)
  • Automated Routing
  • Contract (SLA Management)
  • Customizable Branding

Pricing

  • Starts from $19/Month when Billed Yearly, also offers free forever plan

  • Free Trial available

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Desk360 Pricing

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"User-friendly interface"

Free Trial

✓ Available

Starting Price

$19 / /Month

when Billed Yearly

Free Plan

✓ Free forever

Pricing Model

Free TrialFreemiumSubscriptionQuotation Based

No credit card required · Cancel anytime · Free trial included

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Desk360 Pricing Plans Explained

Basic

Individuals & small teams
  • 1 User

  • 1 Product

  • In-App Message Box

  • Web Contact Us

  • Email

  • Huawei AppGallery

  • Live Chat

  • Ticket Management Quick Answers Association of User Info with Tickets Ticket Activities Setting Ticket Reasons Multiple Action Private Note Tag Management Creating Special Ticket Types Prioritization Rules Auto-Reply Email Template Convert Chat Messages to Tickets

Show more +

Enterprise

Large teams & enterprises

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? Desk360 supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from Desk360's official website as of May 2026. For the latest pricing, visit their website.

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, Desk360 offers a free trial — no credit card required. You can test core features before committing to a paid plan.

Desk360 offers Free Trial, Freemium, Subscription, Quotation Based pricing. Plans start from $19//Month.

The starting price of Desk360 is $19/Month when Billed Yearly

Yes, Desk360 offers a free plan (Freemium) so you can start using core features at no cost. Paid plans unlock advanced functionality.

Most subscription-based tools including Desk360 offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check Desk360's for exact savings.

Most SaaS products including Desk360 allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check Desk360's terms or contact their support team for details.

Desk360 offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features.

Help & Contact

Desk360 Support Options

Customer ServiceOnline
LocationIstanbul, Turkey

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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