Compare Crisp vs Respond.io vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Crisp (140) Get Quote Get Quote	Respond.io (147) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors ... Read More	Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. ... Read More
Entry Level Pricing	Starts from $25	Starts from $29
Free Trial Availability	Free Trial available	No free trial
Spotsaas Score	9.7/10	9.0/10
User Ratings	4.3 (144)	5 (6)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	10 Features	7 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$25	$29
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 144 reviews)	5 (based on 6 reviews)
Rating Distribution	Excellent 106 Very Good 10 Good 2 Poor 4 Terible 18	Excellent 125 Very Good 14 Good 2 Poor 2 Terible 4
Expert's Review generated by AI	Crisp.chat is a customer support tool that stands out for its user-friendly interface and comprehensive features for handling support efficiently. Users appreciate its simplicity, effectiveness, ...Read more	Respond.io is a versatile and efficient platform that excels in providing exceptional customer service across multiple channels. Users appreciate its seamless integration with various messaging ...Read more
Pros and Cons	Responsive and helpful customer support team, providing prompt assistance and solutions. Rich features, seamless integration with various tools, and continuous development of new functionality. Easy to use, intuitive interface, and accessibility across different communication channels. Solid product orientation, friendly to small and medium-sized businesses, with a coherent and solid vision. Some users experienced complexities when navigating through various options, indicating potential navigation challenges. Limited visual customization options, such as chatbox button customization, preventing full visual customization.	Great customer support and follow-up service across all platforms. Multichannel customer service platform, excellent for organizing and providing customer service. Easy access and quick results, especially effective with WhatsApp integration. Rich features, particularly workflows, providing seamless management of messages and agent workload. Limited workspaces available, affecting scalability for some users. Some users find the platform pricey, though discounts are offered.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	WordPress 4.1 (25641 reviews) Pipedrive 4.5 (5199 reviews) PrestaShop 4 (699 reviews)	WordPress 4.1 (25641 reviews) Wix 3.2 (13774 reviews) Squarespace 4.5 (3521 reviews)

Customers

Customers	Rakuten Mailjet Airfrance	Accenture pwc Bayer

Media and Screenshots

Screenshots	No screenshots available.	8 Screenshots
Videos	2 Videos	2 Videos

Alternatives

Alternatives	ZoomInfo Chat LiveChat 4.4 LiveEngage 3.6	ZoomInfo Chat Intalk.io Respond Flow 4.6

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Crisp offers Free Trial, but Respond.io does not.

Crisp is designed for Individuals, Freelancers, Medium Business and Small Business.

Respond.io is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Crisp Starts at $25/User/Month whereas for Respond.io Starts at $29/Month.

Some top alternatives to Crisp includes ZoomInfo Chat, LiveChat, LiveEngage, Pure Chat, DeskMoz, MyLiveChat, Intercom, Smartchat, ChatFlow247, Freshchat and Let's Connect.

Some top alternatives to Respond.io includes ZoomInfo Chat, Intalk.io, Respond Flow, LiveAgent, UseResponse, LiveChat, Tidio Chat, HelpOnClick, Zoho SalesIQ, Smartchat and Channel.io.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Crisp vs Respond.io vs ZoomInfo Chat

Crisp

Respond.io

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure