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Convin vs Eclipse AI Comparison

Last updated:

Convin

4.7(369 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Convin is an AI-powered Conversation Intelligence Tool used by sales teams to close more deals. Easily manage call logs, topics and any related data. Get alerts and valuable feedback to optimize processes. It provides ad…

Eclipse AI

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Eclipse AI is a SaaS platform that turns siloed customer interactions from different sources (customer calls, emails, surveys, reviews, support tickets, etc.) into insights that drive retention and revenue. By leveraging…

Convin leads on user satisfaction with a 4.7-star rating across 369 reviews.

Convin vs Eclipse AI — at a glance

FeatureConvinEclipse AI
Rating4.7 / 5—
Reviews369—
Starting priceContact for pricingContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryConversation Intelligence SoftwareConversation Intelligence Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
API—Available
Support modesBusiness Hours, OnlineOnline
Certifications——
Data residencyUSUS

Key differences between Convin and Eclipse AI

  • Deployment: Convin supports SaaS/Web/Cloud; Eclipse AI supports SaaS/Web/Cloud.

Convin vs Eclipse AI — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Conversation Intelligence Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Convin - Conversation Intelligence Software
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Eclipse AI - New SaaS Software
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Talk to an expert

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Convin vs Eclipse AI: Biggest differences

Start here before you go deeper into features.

Convin

AI-driven conversation intelligence for SMB sales teams to boost deal closures.

Choose if
  • You need AI-powered behavior analysis and spoken topic duration metrics for calls.
  • You are a sales manager or rep in a small to medium-sized business (11-1000 employees).
  • You want alerts and actionable feedback to optimize sales processes efficiently.
Consider alternatives if
  • Your company lacks a dedicated sales team to leverage conversation intelligence.
  • You require extensive customization, integrations, or transparent pricing upfront.

Eclipse AI

Best for

Large Enterprises, Medium Business, Small Business

Convin typically suits Large Enterprises and Medium Business. Eclipse AI tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Convin is an AI-powered Conversation Intelligence Tool used by sales teams to close more deals. Easily manage call logs, topics and any related data. Get alerts and valuable feedback to ... Read More about Convin

Eclipse AI is a SaaS platform that turns siloed customer interactions from different sources (customer calls, emails, surveys, reviews, support tickets, etc.) into insights that drive ... Read More about Eclipse AI

Free Trial Availability

  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

4.67

(369)

Best Company Size

11-500 employees501-1000 employees
—
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How do Convin and Eclipse AI Compare on Features?

Total Features

12 Features

27 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Convin and Eclipse AI on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Eclipse AI pricing

      Convin vs Eclipse AI: Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Convin vs Eclipse AI Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Convin User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      399

      64

      8

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers generally express high satisfaction with Convin's AI-driven insights and call performance analytics, praising its ease of use and impact on sales effectiveness.

      What buyers like

      • AI-powered insights
      • Call performance metrics
      • User-friendly interface

      Common complaints

      • Lack of transparent pricing
      • Limited advanced customization options

      What buyers like

      • Generates actionable insights
      • Integrates multiple data sources
      • Enhances customer engagement

      Common complaints

      • Requires data integration setup
      • May need user training
      • Cost may be high for small businesses

      Pros and Cons

      • AI-powered conversation insights that help close more deals

      • Advanced metrics like behavior analysis and spoken topic duration

      • Alerts and feedback to optimize sales processes

      • Pricing is not publicly available, requiring sales contact

      • May lack advanced customization for large enterprises

      • Generative AI provides deep insights from data.

      • Integrates multiple sources for comprehensive analysis.

      • Enhances customer engagement through actionable insights.

      • Setup may require technical expertise.

      • Cost can be prohibitive for smaller businesses.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Convin or Eclipse AI? Tell buyers what actually differs.

      Top Alternatives to Convin and Eclipse AI in 2026

      Alternatives

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Convin or Eclipse AI?
      Convin edges out the other on user ratings (4.7 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Convin and Eclipse AI offer a free trial?
      Yes, both Convin and Eclipse AI offer a free trial.
      What is the starting price of Convin vs Eclipse AI?
      Convin starts at Contact for pricing. Eclipse AI starts at Contact for pricing.
      What are the top alternatives to Convin?
      Top alternatives to Convin include Avoma, Gong, VoiceOps, Chorus, Refract.
      What are the top alternatives to Eclipse AI?
      Top alternatives to Eclipse AI include Convin, Avoma, Crystal Knows, Herbie.ai, Verse.io.