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Herbie.ai - Conversation Intelligence Software

Herbie.ai

Empowering your customer service with AI.

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Herbie.ai offers custom pricing plan

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What is Herbie.ai?

Herbie.AI brings the next level of customer experience with its advanced and matured conversational Artificial Intelligence (AI). This smart assistant offers real-time assistance through voice and text to help resolve queries, answer questions, and even complete purchases. With a multicultural and multi-ethnic team, Herbie.AI provides 24/7 customer support in their customers' preferred languages. It is integrated with popular CRM and helpdesk systems to ensure a personalised experience for each visitor. Herbie

Pricing

  • Herbie.ai offers custom pricing plan

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

Herbie.ai software demo

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Herbie.ai was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Herbie.ai Pricing

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Free Trial

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Herbie.ai Pricing

  • Herbie.ai offers custom pricing plan

Pricing Model

  • Paid Plans (Quotation Based )

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Herbie.ai Reviews & Ratings

Rating Distribution

Excellent

(1)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Herbie.AI sets a high benchmark for AI-driven customer engagement. From multilingual voice and text support to seamless CRM integration, it creates a responsive, intelligent, and inclusive service environment. I particularly appreciate its ability to carry conversations and complete transactions—a feature that simplifies customer journeys dramatically. Its 24/7 ...Read more

Herbie.ai pros and cons

  • Herbie.AI excels in delivering customer support in multiple languages, making it an ideal solution for global businesses aiming to provide localized experiences.

  • With its always-on presence, Herbie.AI ensures customers can receive assistance at any time, significantly improving support responsiveness and satisfaction.

  • The dual-mode communication—via both voice and text—caters to diverse user preferences and accessibility needs, enhancing the overall user experience.

  • Seamless integration with popular CRM and support platforms enables contextual, personalized interactions that drive customer engagement and loyalty.

  • While robust, heavy reliance on AI without easy escalation to human agents could lead to issues in handling complex or emotional queries.

  • Deep integration with CRM systems might require additional configuration and technical support during the initial setup.

User Review

SG

sunsmart global

04/17/24

5 out of 5

Efficiency Elevated: Unveiling the Herbie.ai Chatbot

Enhanced Efficiency: Herbie.ai streamlines communication and automates tasks, improving operational efficiency and productivity. Improved Customer ...

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Herbie.ai Support

Customer Service

24/7 (Live rep)

Online

Location

Milpitas, California

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Herbie.ai is a Conversation Intelligence Software. Herbie.ai offers Payment Processing, Contact Management, Chat (Messaging), Lead Management, Analytics and many more functionalities.

Some top alternatives to Herbie.ai includes GenieTalk.ai, NordPass, Conversational AI Bot, SAP Conversational AI and Avoma.

No, Herbie.ai doesn't provide API.

No, Herbie.ai doesn't provide mobile app.

Herbie.ai is located in Milpitas, California

Herbie.ai offers Quotation Based pricing model

We don't have information regarding integrations of the Herbie.ai as of now.

The starting price is not disclosed by Herbie.ai. You can visit Herbie.ai pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].