NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo
Eclipse AI - New SaaS Software

Eclipse AI Review: Is It The Right Conversation Intelligence Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial & Free Plan Available

Save to Favourites

Add to compare

Eclipse AI offers custom pricing plan

Start Free Trial

What is Eclipse AI?

Eclipse AI is a SaaS platform that turns siloed customer interactions from different sources (customer calls, emails, surveys, reviews, support tickets, etc.) into insights that drive retention and revenue. By leveraging the power of generative AI, the platform simplifies turning vast amounts of customer interaction data into actionable insights, thereby significantly improving customer engagement and loyalty at scale.

Pricing

  • Eclipse AI offers custom pricing plan

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

  • Data residency:🇺🇸

Eclipse AI was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Eclipse AI

Team types
Large Enterprises, Medium Business

Why teams choose Eclipse AI

  • Generative AI provides deep insights from data.

  • Integrates multiple sources for comprehensive analysis.

  • Enhances customer engagement through actionable insights.

Is Eclipse AI right for you?

What buyers should know before shortlisting Eclipse AI

Eclipse AI transforms customer interaction data into actionable insights, driving engagement and retention. Its ability to integrate various data sources makes it a powerful tool for businesses looking to enhance customer loyalty.

Pros and cons

Eclipse AI pros and cons

  • Eclipse AI pros
  • Generative AI provides deep insights from data.

  • Integrates multiple sources for comprehensive analysis.

  • Enhances customer engagement through actionable insights.

  • Eclipse AI cons
  • Setup may require technical expertise.

  • Cost can be prohibitive for smaller businesses.

Free trial available

Ready to try it?

Get started with Eclipse AI

Start your free trial — no credit card required.

Start Free Trial

Still comparing?

See how it stacks up

Compare Eclipse AI side-by-side with top Conversation Intelligence Software alternatives.

Advize.ai
involve.ai
Churnly
+7 more
Compare alternatives

Eclipse AI reviews and ratings

What buyers like

  • Generates actionable insights
  • Integrates multiple data sources
  • Enhances customer engagement

Common complaints

  • Requires data integration setup
  • May need user training
  • Cost may be high for small businesses

What are the features of Eclipse AI?

57%

Feature coverage

27 of 47 tracked features

Churn Management is a software feature that allows businesses to effectively manage customer churn, which refers to the rate at which custom…

Continuous Feedback is a software feature that allows for constant communication and evaluation between team members and managers, providing…

Custom Survey URLs are a powerful tool used in software to create personalized and unique survey links for respondents. This feature allows…

Customer data refers to the information that a business collects from its customers through various interactions and transactions. It includ…

Embeddable survey refers to a software feature that allows users to easily embed survey forms on their websites, blogs, or apps. This featur…

Employee NPS (Net Promoter Score) is a key feature in software designed for employee engagement and feedback. It is a tool that enables comp…

Experience Management is a key aspect of any software designed to enhance user experience. It is a comprehensive approach that focuses on un…

Feedback Collection refers to the process of gathering and collecting feedback from users or customers about a particular product, service o…

KPI Monitoring, also known as Key Performance Indicator Monitoring, is a critical feature of many software programs that helps businesses tr…

Kanban Board is a powerful project management tool that helps teams to visualize their work and optimize their workflow. It is based on the…

Connected Business's Multi-Location Accounting function helps businesses with many locations or branches to keep track of their financials p…

Multiple Site Management is a powerful software feature, designed to facilitate the control and management of multiple sites or web applicat…

An online survey is a questionnaire that the target audience completes via the Internet. Most online surveys are built as Web forms with a d…

Pulse surveys are a powerful tool that allows organizations to gather valuable insights from their employees in a timely and efficient manne…

Real time analytics is a software feature that enables immediate data analysis and visualization as data is being generated. It provides bus…

A real-time dashboard is a software feature that provides users with live, up-to-date information on various performance indicators and metr…

Real-time reporting is involved capturing real-time data and communicating it to users as it happens. Managers may make quick judgments usin…

Reporting and analysis is an integral part of any software that aims to provide valuable insights and information to its users. It is a powe…

Risk management is an essential part of any business or organization. It refers to the process of identifying, assessing, and controlling po…

A social media sentiment analysis tells how people on social media feel about your company. Sentiment analysis considers feelings and opinio…

Social Media Analytics refers to the process of analyzing and interpreting social media data to gain valuable insights and make informed dec…

Speech to Text is a cutting-edge technology that allows users to convert spoken words into written text. This feature uses advanced natural…

Survey Builder is a powerful tool that allows users to create customized surveys to gather valuable feedback from customers, employees, and…

Surveys are a vital tool for gathering information and feedback from a specific group of people. It allows organizations and businesses to u…

A chat survey is a method of gathering customer feedback to access their overall experience across channels such as the website, mobile apps…

Surveys and feedback are important tools for businesses and organizations to gather insights and opinions from their customers or targeted a…

Text analytics is a powerful software feature that is revolutionizing the way businesses analyze and extract insights from large volumes of…

Security & Compliance

Eclipse AI security and data handling

Key compliance certifications and security features for IT and security teams evaluating Eclipse AI.

Certifications

HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

Alternatives to Eclipse AI

Unlock valuable insights from ...

7.3

Compare Eclipse AI vs Advize.ai

Maximize retention and revenue with ...

Compare Eclipse AI vs involve.ai

Don't let churn ruin your bottom line.

Compare Eclipse AI vs Churnly

Reduce churn and grow your customer ...

Compare Eclipse AI vs Churn360

Boost your website's conversion ...

Compare Eclipse AI vs Qualified

Engage. Understand. Improve. ...

7.1

Compare Eclipse AI vs RealFeedback

Connecting teams, strengthening ...

Compare Eclipse AI vs Workvivo

Unlock customer insights with AI ...

Compare Eclipse AI vs User Evaluation

Unify data, elevate insights, ...

Compare Eclipse AI vs SearchUnify

Connect everything, automate ...

Very Good

Compare Eclipse AI vs IFTTT
Help & Contact

Eclipse AI Support Options

Customer ServiceOnline
LocationNA

Connect with Eclipse AI

Frequently Asked Questions About Eclipse AI

Common questions buyers ask before choosing Eclipse AI.

Eclipse AI is a Conversation Intelligence Software. Eclipse AI offers Risk Management, Kanban Board, Real-time Dashboard, Customer Data, Surveys & Feedback and many more functionalities.

Buyers commonly note the following limitations of Eclipse AI: Setup may require technical expertise.; Cost can be prohibitive for smaller businesses.; Data interpretation may be complex for some users..

Some top alternatives to Eclipse AI includes Advize.ai, involve.ai, Churnly, Churn360 and IFTTT.

Eclipse AI offers Freemium, Subscription, Quotation Based, Free Trial pricing models

We don't have information regarding integrations of the Eclipse AI as of now.

The starting price is not disclosed by Eclipse AI. You can visit Eclipse AI pricing page to get the latest pricing.

Ready to try it?

Get started with Eclipse AI

Start your free trial — no credit card required.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Grow your pipeline with buyers who are already looking for you

254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.