ConnectWise Control vs TeamViewer Comparison
ConnectWise Control
Starting at $33 /month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to endpoints across any location. It…
TeamViewer
Starting at $9 /month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
TeamViewer is an essential tool for all small business owners and members of large organizations. It allows you to directly access a remote desktop, as well as computer programs. TeamViewer allows you to enter a password…
ConnectWise Control leads on user satisfaction with a 4.5-star rating across 3,817 reviews.
SpotSaaS Analysis
ConnectWise ControlTeamViewer
The core difference lies in ConnectWise Control's advanced features and security measures tailored for IT teams, while TeamViewer focuses on simplicity and cross-platform accessibility. Ideal buyers for ConnectWise Control are medium to large enterprises requiring robust remote support, whereas TeamViewer suits those seeking straightforward remote access solutions.
- Best for IT teams needing secure, feature-rich remote support. - Offers advanced tools like file transfer and multi-monitor viewing. - Strong emphasis on encryption and user authentication. - Ideal for medium to large enterprises (10-500 employees). - Typical users include IT Support Technicians and Network Engineers. - Priced at $33.
- Best for simple, reliable remote access and IT support. - Focuses on ease of use and cross-platform compatibility. - Supports Windows, macOS, Linux, iOS, and Android. - Suitable for a range of industries including education and healthcare. - Ideal for IT support technicians and remote support agents. - Priced at $9.
ConnectWise Control vs TeamViewer — at a glance
| Feature | ConnectWise Control | TeamViewer |
|---|---|---|
| Rating | 4.5 / 5 | 3.9 / 5 |
| Reviews | 3,817 | 12,204 |
| Starting price | $33 /month | $9 /month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Remote Access Software | Remote Access Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | Business Hours, Online | Business Hours |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, GDPR, ISO 27001 |
| Data residency | Global | Global |
Key differences between ConnectWise Control and TeamViewer
- Pricing: ConnectWise Control starts at $33 /month, while TeamViewer starts at $9 /month.
- User satisfaction: ConnectWise Control scores higher with a 4.5-star average.
- Deployment: ConnectWise Control supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; TeamViewer supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
ConnectWise Control vs TeamViewer — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for IT teams needing secure, feature-rich remote support with flexible workflows.
- You require advanced remote support tools like file transfer and multi-monitor viewing.
- Your team values strong security with encryption and user authentication.
- You want seamless browser-based access without installing client software.
- Your organization depends heavily on telephone-based support channels.
- You need a very simple, minimal remote access tool with low learning curve.
Best for simple, reliable remote access and IT support across platforms.
- You need an easy-to-use remote access tool for IT support or remote work.
- Your team requires cross-platform compatibility including Windows, macOS, Linux, iOS, and Android.
- You want robust security with end-to-end encryption and multi-factor authentication.
- You require extensive customization or advanced remote access features.
- You need uninterrupted commercial use without risk of mistaken bans for personal use.
ConnectWise Control: Best for IT teams needing secure, feature-rich remote support with flexible workflows. TeamViewer: Best for simple, reliable remote access and IT support across platforms.
Description | ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to ... Read More about ConnectWise Control | TeamViewer is an essential tool for all small business owners and members of large organizations. It allows you to directly access a remote desktop, as well as computer programs. TeamViewer ... Read More about TeamViewer |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 8.9/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 10-500 employeesMedium to Large Enterprises | 10-500 employeesLarge enterprises |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Seamless Remote Support: With ConnectWise Control, you can effortlessly provide remote assistance to your team and clients, ensuring quick resolutions to technical issues without the need for on-site visits. Your IT team can enhance productivity and minimize downtime.
- Robust Security Features: We understand that security is paramount. ConnectWise Control incorporates advanced encryption and user authentication measures, giving you peace of mind while accessing sensitive data remotely.
- User-Friendly Interface: Both your technicians and end-users will appreciate the intuitive design of ConnectWise Control. It simplifies the remote support process, allowing your team to focus on problem-solving rather than navigating complex software.
- Seamless Remote Access: With TeamViewer, you can effortlessly connect to devices from anywhere in the world, allowing your team to troubleshoot issues or collaborate in real-time without the constraints of geographical boundaries.
- Robust Security Features: Rest easy knowing that your data is protected. TeamViewer employs end-to-end encryption and multi-factor authentication, ensuring that sensitive information remains secure during remote sessions.
- Cross-Platform Compatibility: Whether you're on Windows, macOS, Linux, iOS, or Android, TeamViewer has you covered. This flexibility means that your team can work together regardless of the devices they use.
Best fit
- 10 to 500 employees
- IT Services, Managed Service Providers (MSPs), Cybersecurity, Healthcare, and Education
- Typical users encompass roles such as IT Support Technicians, Help Desk Specialists, System Administrators, and Network Engineers
- 10 to 500 employees
- IT support, remote work solutions, education, healthcare, and manufacturing
- IT support technicians, remote support agents, system administrators, and educators
Reasons buyers look elsewhere
- Users may seek alternatives due to pricing concerns, as some find ConnectWise Control to be on the higher end for their budget, prompting a search for more cost-effective remote support solutions.
- A desire for enhanced user interface and experience can drive users to explore alternatives that offer a more intuitive design, making it easier for both technicians and clients to navigate.
- Organizations with specific compliance requirements might look for alternatives that offer tailored features or integrations better suited to meet industry regulations, ensuring they maintain necessary standards.
- Users may seek alternatives due to TeamViewer's pricing structure, which can be expensive for small businesses or individuals needing basic remote access without the full suite of features offered.
- Performance issues, such as lag or connectivity problems during remote sessions, can drive users to explore alternatives that promise more reliable and faster connections for smoother user experiences.
- Some users might prioritize data security and privacy, leading them to consider alternatives that offer enhanced encryption or localized data storage options to better meet their organizational compliance needs.
Software Demo
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How do ConnectWise Control and TeamViewer Compare on Features?
Total Features | 6 Features | 8 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ConnectWise Control and TeamViewer on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
ConnectWise Control User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall, users praise ConnectWise Control for its powerful feature set and security, though some find the learning curve and support options challenging. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate TeamViewer's ease of use, reliability, and free personal use, though some express frustration over mistaken commercial use bans and limited advanced features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Siemens  Coca-Cola  Airbus |
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Media and Screenshots
Screenshots |  12 Screenshots |  13 Screenshots |
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Videos |  3 Videos |  4 Videos |
Top Alternatives to ConnectWise Control and TeamViewer in 2026
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ConnectWise Control or TeamViewer?
- ConnectWise Control edges out the other on user ratings (4.5 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ConnectWise Control and TeamViewer offer a free trial?
- Yes, both ConnectWise Control and TeamViewer offer a free trial.
- What is the starting price of ConnectWise Control vs TeamViewer?
- ConnectWise Control starts at $33 /month. TeamViewer starts at $9 /month.
- What are the top alternatives to ConnectWise Control?
- Top alternatives to ConnectWise Control include Zoho Assist, ScreenMeet, RemotePC, BeyondTrust Remote Support, TeamViewer.
- What are the top alternatives to TeamViewer?
- Top alternatives to TeamViewer include GoToMyPC, RemotePC, VNC Connect, RemoteToPC, AnyDesk.