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AnyDesk vs ConnectWise Control Comparison

Last updated:

AnyDesk

3.6(473 reviews)

Starting at $23 /month

  • Freelancers / Consultants
  • Medium Business

AnyDesk is a software that allows you access to your computer from anywhere in the world, as if you are sitting directly in front of it. It works via the Internet and therefore requires no additional hardware or installa…

ConnectWise Control

4.5(3,817 reviews)

Starting at $33 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to endpoints across any location. It…

ConnectWise Control leads on user satisfaction with a 4.5-star rating across 3,817 reviews.

Spotsaas Analysis

AnyDeskConnectWise Control

AnyDesk excels in providing fast and simple remote access for small to mid-sized businesses, making it ideal for IT support specialists and educators who need efficient control over multiple PCs. In contrast, ConnectWise Control offers a more feature-rich solution tailored for IT teams in medium to large enterprises, focusing on advanced security and flexible workflows for support technicians and network engineers.

- Best for small to mid-sized businesses (50 to 500 employees) - Simple setup and fast remote access - Ideal for IT support specialists and educators - Supports control of up to 50 computers from one system - Low-latency performance even on low bandwidth - Priced at $23

- Best for medium to large enterprises (10 to 500 employees) - Feature-rich remote support with advanced tools - Ideal for IT teams and managed service providers - Supports file transfer and multi-monitor viewing - Strong security with encryption and user authentication - Priced at $33

AnyDesk vs ConnectWise Control — at a glance

FeatureAnyDeskConnectWise Control
Rating3.6 / 54.5 / 5
Reviews4733,817
Starting price$23 /month$33 /month
Free trial No Yes
Free version No No
Best forFreelancers / Consultants, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPRSOC 2, HIPAA, GDPR
Data residencyGlobalGlobal

Key differences between AnyDesk and ConnectWise Control

  • Pricing: AnyDesk starts at $23 /month, while ConnectWise Control starts at $33 /month.
  • Free trial: ConnectWise Control offers a free trial; AnyDesk does not.
  • User satisfaction: ConnectWise Control scores higher with a 4.5-star average.
  • Deployment: AnyDesk supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; ConnectWise Control supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

AnyDesk vs ConnectWise Control — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

AnyDesk
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ConnectWise Control
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Biggest differences

Start here before you go deeper into features.

AnyDesk

Best for fast, secure remote access with simple setup and multi-PC control.

Choose if
  • You need to control up to 50 computers from one Windows system efficiently.
  • You prioritize low-latency, smooth remote desktop performance even on low bandwidth.
  • You want robust security features like end-to-end encryption and two-factor authentication.
Consider alternatives if
  • Your workflows require highly reliable, unattended remote access configurations.
  • You have unstable or low-quality internet connections causing frequent dropouts.

ConnectWise Control

Best for IT teams needing secure, feature-rich remote support with flexible workflows.

Choose if
  • You require advanced remote support tools like file transfer and multi-monitor viewing.
  • Your team values strong security with encryption and user authentication.
  • You want seamless browser-based access without installing client software.
Consider alternatives if
  • Your organization depends heavily on telephone-based support channels.
  • You need a very simple, minimal remote access tool with low learning curve.

AnyDesk: Best for fast, secure remote access with simple setup and multi-PC control. ConnectWise Control: Best for IT teams needing secure, feature-rich remote support with flexible workflows.

Description

AnyDesk is a software that allows you access to your computer from anywhere in the world, as if you are sitting directly in front of it. It works via the Internet and therefore requires no ... Read More about AnyDesk

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to ... Read More about ConnectWise Control

Entry Level Pricing

  • Starts from $23 , yearly
  • Starts from $33 , yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.0/10

8.9/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50 to 500 employeesSmall Business
10-500 employeesMedium to Large Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

AnyDesk

  • Smooth Remote Access: With AnyDesk, you can easily connect to devices from anywhere in the world. This means your team can provide support or access critical files without being tied to a specific location.
  • High Performance and Low Latency: I've seen firsthand how AnyDesk's proprietary DeskRT codec delivers smooth, real-time performance, even on low-bandwidth connections. This keeps your remote sessions as responsive as working locally.
  • Security Features: AnyDesk protects data with end-to-end encryption and two-factor authentication, safeguarding your sensitive information against unauthorized access.

ConnectWise Control

  • Smooth Remote Support: With ConnectWise Control, you can easily provide remote assistance to your team and clients, resolving technical issues quickly without on-site visits. Your IT team can improve productivity and reduce downtime.
  • Advanced Security Features: We understand that security is important. ConnectWise Control uses advanced encryption and user authentication measures, giving you confidence while accessing sensitive data remotely.
  • User-Friendly Interface: Both your technicians and end-users will appreciate the intuitive design of ConnectWise Control. It simplifies the remote support process, letting your team focus on problem-solving rather than working through complex software.
Best fit

Best fit

AnyDesk

  • 50 to 500 employees
  • IT Services, Remote Support, Education, Consulting, and Telehealth
  • IT Support Specialists, Remote Technical Support Agents, Educators, Consultants, and Project Managers

ConnectWise Control

  • 10 to 500 employees
  • IT Services, Managed Service Providers (MSPs), Cybersecurity, Healthcare, and Education
  • Typical users encompass roles such as IT Support Technicians, Help Desk Specialists, System Administrators, and Network Engineers
Watchouts

Reasons buyers look elsewhere

AnyDesk

  • Users may seek alternatives to AnyDesk due to concerns about security and privacy, particularly if they require enhanced encryption or compliance with specific regulatory standards for sensitive data handling.
  • Some individuals or organizations might find AnyDesk's pricing model less favorable compared to other remote desktop solutions that offer more competitive rates or better value for their specific usage needs.
  • Users could experience performance issues with AnyDesk, such as lag or connectivity problems, prompting them to explore alternatives that provide faster and more reliable remote access capabilities.

ConnectWise Control

  • Pricing runs 20–40% higher than competitors like TeamViewer or AnyDesk, making it less attractive for small teams or cost-conscious buyers
  • Interface requires more clicks than competitors to complete common tasks like remote session setup or ticket logging
  • Organizations in healthcare or finance need compliance features (HIPAA, PCI-DSS) that ConnectWise Control doesn't address natively

Software Demo

Demo

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How do AnyDesk and ConnectWise Control Compare on Features?

Total Features

5 Features

6 Features

Unique Features

No unique features

No unique features

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Compare AnyDesk and ConnectWise Control on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $23 , yearly
      • $33 , yearly

      Pricing Plans

      • Not Available
      • Monthly

        $41

        /month

        • Minimum 25 agents.

        • Advanced Machine Management

        • Backstage

        Show more +

      Pricing Page

      AnyDesk pricing
      ConnectWise Control pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      AnyDesk User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      748

      65

      7

      3

      15

      671

      112

      67

      30

      61

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate AnyDesk's ease of use, fast performance, and security, but express concerns about connectivity reliability and update management.

      What buyers like

      • Ease of use
      • Fast and responsive performance
      • Security features

      Common complaints

      • Connection stability issues
      • Update process difficulties

      Buyer sentiment

      Overall, users praise ConnectWise Control for its powerful feature set and security, though some find the learning curve and support options challenging.

      What buyers like

      • Ease of use
      • Feature richness
      • Security

      Common complaints

      • Learning curve
      • Support limitations

      Pros and Cons

      • Easy to use with an intuitive interface and quick setup

      • Fast and responsive remote desktop connection with low latency

      • Robust security features including end-to-end encryption and two-factor authentication

      • Inconsistent connectivity issues causing dropped connections or lag

      • Limited capabilities for unsupervised remote access configuration

      • Comprehensive toolbox including file transfer, live chat, and multi-monitor support

      • Customizable and intuitive user interface enhancing technician and client experience

      • Robust security features with advanced encryption and user authentication

      • Steep learning curve for new users due to extensive feature set

      • Limited support options, primarily chat and email without telephone support

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used AnyDesk or ConnectWise Control? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      AnyDesk screenshot

      5 Screenshots

      screenshots

      12 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to AnyDesk and ConnectWise Control in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, AnyDesk or ConnectWise Control?
      ConnectWise Control edges out the other on user ratings (4.5 vs 3.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do AnyDesk and ConnectWise Control offer a free trial?
      ConnectWise Control offers a free trial. AnyDesk does not.
      What is the starting price of AnyDesk vs ConnectWise Control?
      AnyDesk starts at $23 /month. ConnectWise Control starts at $33 /month.
      What are the top alternatives to AnyDesk?
      Top alternatives to AnyDesk include RemotePC, TeamViewer, VNC Connect, Dameware Mini Remote Control, DeskRoll.
      What are the top alternatives to ConnectWise Control?
      Top alternatives to ConnectWise Control include Zoho Assist, ScreenMeet, RemotePC, BeyondTrust Remote Support, TeamViewer.