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ConnectWise Control vs Splashtop Business Access Comparison

Last updated:

ConnectWise Control

4.5(3,817 reviews)

Starting at $33 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to endpoints across any location. It…

Splashtop Business Access

4.8(699 reviews)

Starting at $4.54 /User/Month

  • Free Trial
  • Individuals
  • Large Enterprises

Splashtop Business Access lets you access your office from anywhere in the world, allowing you to stay connected to all your files and network resources. This application is designed for corporations that want to give th…

Splashtop Business Access leads on user satisfaction with a 4.8-star rating across 699 reviews.

ConnectWise Control vs Splashtop Business Access — at a glance

FeatureConnectWise ControlSplashtop Business Access
Rating4.5 / 54.8 / 5
Reviews3,817699
Starting price$33 /month$4.54 /User/Month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessIndividuals, Large Enterprises, Medium Business
CategoryRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyGlobalGlobal

Key differences between ConnectWise Control and Splashtop Business Access

  • Pricing: ConnectWise Control starts at $33 /month, while Splashtop Business Access starts at $4.54 /User/Month.
  • Target audience: ConnectWise Control is built for Freelancers / Consultants and Large Enterprises, while Splashtop Business Access targets Individuals and Large Enterprises.
  • User satisfaction: Splashtop Business Access scores higher with a 4.8-star average.
  • Deployment: ConnectWise Control supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Splashtop Business Access supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

ConnectWise Control vs Splashtop Business Access — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ConnectWise Control
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Biggest differences

Start here before you go deeper into features.

ConnectWise Control

Best for IT teams needing secure, feature-rich remote support with flexible workflows.

Choose if
  • You require advanced remote support tools like file transfer and multi-monitor viewing.
  • Your team values strong security with encryption and user authentication.
  • You want seamless browser-based access without installing client software.
Consider alternatives if
  • Your organization depends heavily on telephone-based support channels.
  • You need a very simple, minimal remote access tool with low learning curve.

Splashtop Business Access

Best for secure, affordable remote access with fast, stable connections.

Choose if
  • You need reliable remote access for small to mid-sized businesses (1-500 employees).
  • You prioritize strong security features like two-factor authentication and encryption.
  • You want an intuitive, user-friendly interface with excellent customer support.
Consider alternatives if
  • You require extensive customization options in lower-priced plans.
  • You need comprehensive onboarding documentation and tutorials for setup.

ConnectWise Control: Best for IT teams needing secure, feature-rich remote support with flexible workflows. Splashtop Business Access: Best for secure, affordable remote access with fast, stable connections.

Description

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to ... Read More about ConnectWise Control

Splashtop Business Access lets you access your office from anywhere in the world, allowing you to stay connected to all your files and network resources. This application is designed for ... Read More about Splashtop Business Access

Entry Level Pricing

  • Starts from $33 , yearly
  • Starts from $4.54

Free Trial Availability

Spotsaas Score

What's this? ↗

8.9/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

10-500 employeesMedium to Large Enterprises
1-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

ConnectWise Control

  • Seamless Remote Support: With ConnectWise Control, you can effortlessly provide remote assistance to your team and clients, ensuring quick resolutions to technical issues without the need for on-site visits. Your IT team can enhance productivity and minimize downtime.
  • Robust Security Features: We understand that security is paramount. ConnectWise Control incorporates advanced encryption and user authentication measures, giving you peace of mind while accessing sensitive data remotely.
  • User-Friendly Interface: Both your technicians and end-users will appreciate the intuitive design of ConnectWise Control. It simplifies the remote support process, allowing your team to focus on problem-solving rather than navigating complex software.

Splashtop Business Access

  • Seamless Remote Access: With Splashtop Business Access, you can connect to your office computer from anywhere, making it effortless to stay productive while on the go. Imagine being able to access critical files and applications without the hassle of being tied to your desk.
  • Robust Security Measures: You can rest easy knowing that Splashtop employs advanced security features, including two-factor authentication and end-to-end encryption. This ensures that your sensitive business data remains protected, giving you peace of mind as you manage your remote workforce.
  • User-Friendly Interface: Whether you're tech-savvy or not, the intuitive design allows managers and team members alike to quickly get up to speed. You’ll appreciate how easy it is to navigate through the platform, allowing for more time spent on important tasks rather than troubleshooting software.
Best fit

Best fit

ConnectWise Control

  • 10 to 500 employees
  • IT Services, Managed Service Providers (MSPs), Cybersecurity, Healthcare, and Education
  • Typical users encompass roles such as IT Support Technicians, Help Desk Specialists, System Administrators, and Network Engineers

Splashtop Business Access

  • 1-500 employees
  • IT Services, Consulting, Education, Healthcare, Remote Work Solutions
  • IT Managers, Remote Support Technicians, Business Analysts, System Administrators, Customer Support Representatives
Watchouts

Reasons buyers look elsewhere

ConnectWise Control

  • Users may seek alternatives due to pricing concerns, as some find ConnectWise Control to be on the higher end for their budget, prompting a search for more cost-effective remote support solutions.
  • A desire for enhanced user interface and experience can drive users to explore alternatives that offer a more intuitive design, making it easier for both technicians and clients to navigate.
  • Organizations with specific compliance requirements might look for alternatives that offer tailored features or integrations better suited to meet industry regulations, ensuring they maintain necessary standards.

Splashtop Business Access

  • Users may seek alternatives due to pricing concerns, as some may find Splashtop Business Access more expensive compared to other remote access solutions that offer similar features at a lower cost.
  • Some businesses may require specific integrations or advanced features not available in Splashtop, prompting a search for alternatives that better align with their operational needs.
  • Performance issues or connectivity problems with Splashtop could lead users to explore other remote access tools that guarantee more reliable connections and faster response times.

Software Demo

Demo

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How do ConnectWise Control and Splashtop Business Access Compare on Features?

Total Features

6 Features

7 Features

Unique Features

No unique features

No unique features

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Compare ConnectWise Control and Splashtop Business Access on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $33 , yearly
      • $4.54

      Pricing Plans

      • Monthly

        $41

        /month

        • Minimum 25 agents.

        • Advanced Machine Management

        • Backstage

        Show more +

      • Not Available

      Pricing Page

      ConnectWise Control pricing
      Splashtop Business Access pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      ConnectWise Control User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      671

      112

      67

      30

      61

      295

      10

      2

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall, users praise ConnectWise Control for its powerful feature set and security, though some find the learning curve and support options challenging.

      What buyers like

      • Ease of use
      • Feature richness
      • Security

      Common complaints

      • Learning curve
      • Support limitations

      Buyer sentiment

      Overall, users express high satisfaction with Splashtop Business Access, praising its reliability, ease of use, and affordability despite minor technical issues.

      What buyers like

      • Ease of use
      • Connection speed and stability
      • Customer support quality

      Common complaints

      • Limited features in lower-priced plans
      • Technical glitches during setup or firewall configuration

      Pros and Cons

      • Comprehensive toolbox including file transfer, live chat, and multi-monitor support

      • Customizable and intuitive user interface enhancing technician and client experience

      • Robust security features with advanced encryption and user authentication

      • Steep learning curve for new users due to extensive feature set

      • Limited support options, primarily chat and email without telephone support

      • Fast and stable remote connection

      • Affordable pricing suitable for small businesses

      • Intuitive and user-friendly interface

      • Limited customization options in lower-tier packages

      • Occasional technical glitches related to firewall or security settings

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      screenshots

      12 Screenshots

      Apps

      5 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to ConnectWise Control and Splashtop Business Access in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ConnectWise Control or Splashtop Business Access?
      Splashtop Business Access edges out the other on user ratings (4.8 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ConnectWise Control and Splashtop Business Access offer a free trial?
      Yes, both ConnectWise Control and Splashtop Business Access offer a free trial.
      What is the starting price of ConnectWise Control vs Splashtop Business Access?
      ConnectWise Control starts at $33 /month. Splashtop Business Access starts at $4.54 /User/Month.
      What are the top alternatives to ConnectWise Control?
      Top alternatives to ConnectWise Control include Zoho Assist, ScreenMeet, RemotePC, BeyondTrust Remote Support, TeamViewer.
      What are the top alternatives to Splashtop Business Access?
      Top alternatives to Splashtop Business Access include Zoho Assist, ScreenMeet, GoToMyPC, RemotePC, BeyondTrust Remote Support.

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