ConnectWise Control vs GoToMyPC Comparison
ConnectWise Control
Starting at $33 /month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to endpoints across any location. It…
GoToMyPC
Starting at $18 /computer/month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
GoToMyPC is a trusted remote desktop solution designed to provide seamless and secure access to your home or office computer from anywhere in the world. Known for its ease of use, GoToMyPC allows users to connect instant…
ConnectWise Control leads on user satisfaction with a 4.5-star rating across 3,817 reviews.
Spotsaas Analysis
ConnectWise ControlGoToMyPC
The core difference between ConnectWise Control and GoToMyPC lies in ConnectWise's advanced remote support features tailored for IT teams, while GoToMyPC focuses on straightforward remote desktop access for various device types. Ideal buyers for ConnectWise Control are medium to large IT teams requiring robust support tools, whereas GoToMyPC is suited for smaller teams needing an easy-to-use remote access solution.
- Best for IT teams needing secure, feature-rich remote support - Ideal for medium to large enterprises (10-500 employees) - Offers advanced tools like file transfer and multi-monitor viewing - Strong emphasis on security with encryption and user authentication - Typical users include IT Support Technicians and Network Engineers - Price: $33
- Best for secure, easy remote desktop access - Suitable for small to medium enterprises (10-500 employees) - Provides a user-friendly remote access solution with quick onboarding - Supports diverse devices, including Linux and Chromebook - Typical users include IT Managers and Sales Representatives - Price: $18
ConnectWise Control vs GoToMyPC — at a glance
| Feature | ConnectWise Control | GoToMyPC |
|---|---|---|
| Rating | 4.5 / 5 | 3.9 / 5 |
| Reviews | 3,817 | 105 |
| Starting price | $33 /month | $18 /computer/month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Remote Access Software | Remote Access Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | — |
| Support modes | Business Hours, Online | Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | Global | Global |
Key differences between ConnectWise Control and GoToMyPC
- Pricing: ConnectWise Control starts at $33 /month, while GoToMyPC starts at $18 /computer/month.
- User satisfaction: ConnectWise Control scores higher with a 4.5-star average.
- Deployment: ConnectWise Control supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; GoToMyPC supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
ConnectWise Control vs GoToMyPC — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for IT teams needing secure, feature-rich remote support with flexible workflows.
- You require advanced remote support tools like file transfer and multi-monitor viewing.
- Your team values strong security with encryption and user authentication.
- You want seamless browser-based access without installing client software.
- Your organization depends heavily on telephone-based support channels.
- You need a very simple, minimal remote access tool with low learning curve.
Best for secure, easy remote desktop access across multiple device types.
- You need a simple, user-friendly remote access solution with quick onboarding.
- Your team requires reliable, fast connections from diverse devices including Linux and Chromebook.
- Security is a priority, with features like 256-bit AES encryption and multifactor authentication.
- Your organization demands extensive app integrations and highly customizable workflows.
- You require a broad marketplace of third-party connectors and plugins for extensibility.
ConnectWise Control: Best for IT teams needing secure, feature-rich remote support with flexible workflows. GoToMyPC: Best for secure, easy remote desktop access across multiple device types.
Description | ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to ... Read More about ConnectWise Control | GoToMyPC is a trusted remote desktop solution designed to provide seamless and secure access to your home or office computer from anywhere in the world. Known for its ease of use, GoToMyPC ... Read More about GoToMyPC |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | 8.9/10 | 8.7/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 10-500 employeesMedium to Large Enterprises | 10-50 employees51-500 employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Smooth Remote Support: With ConnectWise Control, you can easily provide remote assistance to your team and clients, resolving technical issues quickly without on-site visits. Your IT team can improve productivity and reduce downtime.
- Advanced Security Features: We understand that security is important. ConnectWise Control uses advanced encryption and user authentication measures, giving you confidence while accessing sensitive data remotely.
- User-Friendly Interface: Both your technicians and end-users will appreciate the intuitive design of ConnectWise Control. It simplifies the remote support process, letting your team focus on problem-solving rather than working through complex software.
- Smooth Remote Access: With GoToMyPC, you can easily connect to your office computer from anywhere, so you never miss a beat—whether you're at home, traveling, or in a coffee shop.
- User-Friendly Interface: The intuitive design makes it easy for managers and employees alike to work through the software without extensive training, allowing for quick onboarding and immediate productivity gains.
- Advanced Security Features: Your data security is important. GoToMyPC uses modern encryption and multi-factor authentication, giving you peace of mind knowing that your sensitive information is protected from unauthorized access.
Best fit
- 10 to 500 employees
- IT Services, Managed Service Providers (MSPs), Cybersecurity, Healthcare, and Education
- Typical users encompass roles such as IT Support Technicians, Help Desk Specialists, System Administrators, and Network Engineers
- 10 to 500 employees
- IT Services, Consulting, Remote Work Solutions, Education Technology, and Healthcare
- IT Managers, Remote Support Technicians, Sales Representatives, Project Managers, and Business Analysts
Reasons buyers look elsewhere
- Pricing runs 20–40% higher than competitors like TeamViewer or AnyDesk, making it less attractive for small teams or cost-conscious buyers
- Interface requires more clicks than competitors to complete common tasks like remote session setup or ticket logging
- Organizations in healthcare or finance need compliance features (HIPAA, PCI-DSS) that ConnectWise Control doesn't address natively
- Users may seek alternatives to GoToMyPC due to its pricing structure, as some may find it expensive compared to other remote access solutions that offer similar features at a lower cost.
- Those requiring specific integrations or functionalities not provided by GoToMyPC might explore alternatives that better cater to their unique business needs and enhance productivity.
- Performance issues, such as lag or connectivity problems, can prompt users to consider other remote desktop applications that promise faster and more reliable connections for seamless operation.
Software Demo
Demo |
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How do ConnectWise Control and GoToMyPC Compare on Features?
Total Features | 6 Features | 22 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ConnectWise Control and GoToMyPC on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
ConnectWise Control User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall, users praise ConnectWise Control for its powerful feature set and security, though some find the learning curve and support options challenging. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate GoToMyPC for its ease of use, reliability, and security, though some desire more advanced features and integrations. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Duke University  Park Heights Animal Care Center |
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Media and Screenshots
Screenshots |  12 Screenshots |  5 Screenshots |
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Videos |  3 Videos |  3 Videos |
Top Alternatives to ConnectWise Control and GoToMyPC in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ConnectWise Control or GoToMyPC?
- ConnectWise Control edges out the other on user ratings (4.5 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ConnectWise Control and GoToMyPC offer a free trial?
- Yes, both ConnectWise Control and GoToMyPC offer a free trial.
- What is the starting price of ConnectWise Control vs GoToMyPC?
- ConnectWise Control starts at $33 /month. GoToMyPC starts at $18 /computer/month.
- What are the top alternatives to ConnectWise Control?
- Top alternatives to ConnectWise Control include Zoho Assist, ScreenMeet, RemotePC, BeyondTrust Remote Support, TeamViewer.
- What are the top alternatives to GoToMyPC?
- Top alternatives to GoToMyPC include TeamViewer, ScreenMeet, ConnectWise Control, Splashtop Business Access, Splashtop Remote Support.