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ConnectWise Control vs RemoteView Comparison

Last updated:

ConnectWise Control

4.5(3,817 reviews)

Starting at $33 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to endpoints across any location. It…

RemoteView

4.2(3 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Small Business

RemoteView is remote access software that supports a wide range of devices and operating systems. It includes a screen lock feature that blocks unauthorized access and automatically selects the appropriate locking method…

ConnectWise Control leads on user satisfaction with a 4.5-star rating across 3,817 reviews.

ConnectWise Control vs RemoteView — at a glance

FeatureConnectWise ControlRemoteView
Rating4.5 / 54.2 / 5
Reviews3,8173
Starting price$33 /monthContact for pricing
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Small Business, Medium Business
CategoryRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacBrowser Based (Cloud), Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPR
Data residencyGlobalUS

Key differences between ConnectWise Control and RemoteView

  • Pricing: ConnectWise Control starts at $33 /month. RemoteView pricing is not publicly listed.
  • Target audience: ConnectWise Control is built for Freelancers / Consultants and Large Enterprises, while RemoteView targets Large Enterprises and Small Business.
  • User satisfaction: ConnectWise Control scores higher with a 4.5-star average.
  • Deployment: ConnectWise Control supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; RemoteView supports Browser Based (Cloud), Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

ConnectWise Control vs RemoteView — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ConnectWise Control
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RemoteView
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Biggest differences

Start here before you go deeper into features.

ConnectWise Control

Best for IT teams needing secure, feature-rich remote support with flexible workflows.

Choose if
  • You require advanced remote support tools like file transfer and multi-monitor viewing.
  • Your team values strong security with encryption and user authentication.
  • You want seamless browser-based access without installing client software.
Consider alternatives if
  • Your organization depends heavily on telephone-based support channels.
  • You need a very simple, minimal remote access tool with low learning curve.

RemoteView

Best for

Large Enterprises, Small Business, Medium Business

ConnectWise Control typically suits Freelancers / Consultants and Large Enterprises. RemoteView tends to fit Large Enterprises and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to ... Read More about ConnectWise Control

RemoteView is remote access software that supports a wide range of devices and operating systems. It includes a screen lock feature that blocks unauthorized access and automatically selects ... Read More about RemoteView

Entry Level Pricing

  • Starts from $33 , yearly
  • Not Available

Free Trial Availability

SpotScore

What's this? ↗

8.9/10

8.4/10

User Ratings

Based on verified Spotsaas reviews

4.2

(3)

Best Company Size

10-500 employeesMedium to Large Enterprises
50 to 500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

ConnectWise Control

  • Smooth Remote Support: With ConnectWise Control, you can easily provide remote assistance to your team and clients, resolving technical issues quickly without on-site visits. Your IT team can improve productivity and reduce downtime.
  • Advanced Security Features: We understand that security is important. ConnectWise Control uses advanced encryption and user authentication measures, giving you confidence while accessing sensitive data remotely.
  • User-Friendly Interface: Both your technicians and end-users will appreciate the intuitive design of ConnectWise Control. It simplifies the remote support process, letting your team focus on problem-solving rather than working through complex software.

RemoteView

  • With RemoteView, teams can easily connect and collaborate in real-time, regardless of location. This increases productivity and keeps everyone aligned on projects.
  • User-Friendly Interface: RemoteView's intuitive design works well for users at all technical levels. Whether you're a manager or an executive, you'll appreciate how quickly your team can adapt and start using the software effectively.
  • Security Features: We understand that data security is a top priority for you. RemoteView uses advanced encryption and security protocols, giving you peace of mind while accessing sensitive information from anywhere.
Best fit

Best fit

ConnectWise Control

  • 10 to 500 employees
  • IT Services, Managed Service Providers (MSPs), Cybersecurity, Healthcare, and Education
  • Typical users encompass roles such as IT Support Technicians, Help Desk Specialists, System Administrators, and Network Engineers

RemoteView

  • 50 to 500 employees
  • Martech, SaaS, Consulting, and Sales Automation
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

ConnectWise Control

  • Pricing runs 20–40% higher than competitors like TeamViewer or AnyDesk, making it less attractive for small teams or cost-conscious buyers
  • Interface requires more clicks than competitors to complete common tasks like remote session setup or ticket logging
  • Organizations in healthcare or finance need compliance features (HIPAA, PCI-DSS) that ConnectWise Control doesn't address natively

RemoteView

  • Lacks integrated collaboration tools — teams needing chat, video, or project management typically add Slack, Microsoft Teams, or Asana
  • Pricing scales quickly for large teams — organizations with 50+ users often find competitors like Chrome Remote Desktop or TeamViewer cheaper at scale
  • Missing advanced security features — companies requiring HIPAA, SOC 2, or FedRAMP compliance typically layer in additional tools or switch to Citrix or Fortinet

Software Demo

Demo

No software demo available

RemoteView has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do ConnectWise Control and RemoteView Compare on Features?

Total Features

6 Features

6 Features

Unique Features

No unique features

No unique features

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Compare ConnectWise Control and RemoteView on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $33 , yearly
      • Not Available

      Pricing Plans

      • Monthly

        $41

        /month

        • Minimum 25 agents.

        • Advanced Machine Management

        • Backstage

        Show more +

      • Not Available

      Pricing Page

      ConnectWise Control pricing
      RemoteView pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      ConnectWise Control User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      671

      112

      67

      30

      61

      3

      2

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall, users praise ConnectWise Control for its powerful feature set and security, though some find the learning curve and support options challenging.

      What buyers like

      • Ease of use
      • Feature richness
      • Security

      Common complaints

      • Learning curve
      • Support limitations

      Buyer sentiment

      Buyer sentiment is positive across 5 reviews, with strong overall satisfaction.

      What buyers like

      • Easy to use with a stable, reliable connection and good image quality.
      • Useful live view feature for remotely monitoring and supporting machines.
      • Remote management actions like reboot, update, and lockout make it a strong support tool.

      Common complaints

      • The UI design and color scheme feel dated to some reviewers.
      • Functionally similar to other remote desktop tools, so it does not stand out.

      Pros and Cons

      • Comprehensive toolbox including file transfer, live chat, and multi-monitor support

      • Customizable and intuitive user interface enhancing technician and client experience

      • Robust security features with advanced encryption and user authentication

      • Steep learning curve for new users due to extensive feature set

      • Limited support options, primarily chat and email without telephone support

      • **Enhanced Collaboration**: With RemoteView, teams can seamlessly connect and collaborate in real-time, regardless of their physical location. This means you can enhance productivity and ensure everyone stays aligned on projects.

      • **User-Friendly Interface**: The intuitive design of RemoteView makes it easy for users at all technical levels. Whether you're a manager or an executive, you'll appreciate how quickly your team can adapt and start utilizing the software effectively.

      • **Robust Security Features**: We understand that data security is a top priority for you. RemoteView incorporates advanced encryption and security protocols, giving you peace of mind while accessing sensitive information from anywhere.

      • The UI design and color scheme feel dated to some reviewers.

      • Functionally similar to other remote desktop tools, so it does not stand out.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used ConnectWise Control or RemoteView? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      screenshots

      12 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      No videos available.

      Top Alternatives to ConnectWise Control and RemoteView in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ConnectWise Control or RemoteView?
      ConnectWise Control edges out the other on user ratings (4.5 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ConnectWise Control and RemoteView offer a free trial?
      Yes, both ConnectWise Control and RemoteView offer a free trial.
      What is the starting price of ConnectWise Control vs RemoteView?
      ConnectWise Control starts at $33 /month. RemoteView starts at Contact for pricing.
      What are the top alternatives to ConnectWise Control?
      Top alternatives to ConnectWise Control include Zoho Assist, ScreenMeet, RemotePC, BeyondTrust Remote Support, TeamViewer.
      What are the top alternatives to RemoteView?
      Top alternatives to RemoteView include ScreenMeet, Splashtop Remote Support, BeyondTrust Remote Support, Pilixo Remote Access, Splashtop Business Access.