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Compare ConnectWise Control vs FixMe.IT

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FixMe.IT
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Overview

Description

ConnectWise Control is a secure, browser-based, remote access software that empowers your help desk technicians to securely connect to endpoints managed by the ConnectWise Automate cloud ... Read More

FixMe.it is a remote access software application that allows you to remotely administer your computer from another location.It Allows you to virtually connect to the remote computer or ... Read More

Free Trial Availability
Spotsaas Score

8.9/10

8.6/10

User Ratings
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Software Demo

Demo

Features

Total Features

6 Features

6 Features

Unique Features
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      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Not Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      671

      Very Good

      112

      Good

      67

      Poor

      30

      Terible

      61

      Excellent

      177

      Very Good

      34

      Good

      0

      Poor

      0

      Terible

      1

      Expert's Review generated by AI

      ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, ...Read more

      FixMe.IT stands out as a top choice for remote support, praised for its ease of use and cost-effectiveness. Users appreciate the seamless setup for team collaboration and remote assistance, ...Read more

      Pros and Cons
      • Simplifies remote support with a comprehensive toolbox for efficient troubleshooting, file transfer, live chat, and multi-monitor support.

      • Easy to connect to clients with customizable toolbox and multi-monitor feature for enhanced user experience.

      • Intuitive UI with customization options, seamless communication, and efficient machine access.

      • Provides efficient remote access, file transfer, and command execution, enhancing productivity.

      • Potential learning curve for new users due to the extensive range of features available.

      • Limited support options with chat-based or email support, lack of telephone support.

      • Cost and time efficient for remote technical support, saving time and money.

      • Easy to use and install, with both remote and local capabilities.

      • Multiple monitor support enhances user experience.

      • Reliable connection with low lag.

      • Richness of features and customizations can be complex for newcomers without adequate support.

      • Limited selection in the Marketplace for advanced functionalities and additional apps/connectors.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots
      screenshots

      12 Screenshots

      No screenshots available.

      Videos
      video-0

      3 Videos

      video-0

      1 Videos

      Alternatives

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both ConnectWise Control and FixMe.IT offer a Free Trial.

      ConnectWise Control is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

      FixMe.IT is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both ConnectWise Control and FixMe.IT are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to ConnectWise Control includes Zoho Assist, ScreenMeet, RemotePC, BeyondTrust Remote Support, TeamViewer, VNC Connect, AnyDesk, Splashtop Remote Support, Instant Housecall, Splashtop Business Access, NinjaOne (NinjaRMM) and GoTo Resolve.

      Some top alternatives to FixMe.IT includes ScreenMeet, ISL Online, RemotePC, ShowMyPC, TeamViewer, VNC Connect, RemoteToPC, Dameware Mini Remote Control, AnyDesk, DeskRoll, NinjaOne (NinjaRMM) and GoTo Resolve.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].