ConnectWise Control vs ISL Online Comparison
ConnectWise Control
Starting at $33 /month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to endpoints across any location. It…
ISL Online
Starting at $145 per 500 Minutes
- Free Trial
- Large Enterprises
- Medium Business
ISL Online is a remote access software that allows you to control your PC from anywhere in the world over the Internet. It turns your desktop PC into a web server, allowing you to share applications, files, and printers…
ISL Online leads on user satisfaction with a 4.8-star rating across 558 reviews.
SpotSaaS Analysis
ConnectWise ControlISL Online
The core difference between ConnectWise Control and ISL Online lies in ConnectWise's advanced feature set tailored for IT teams requiring comprehensive remote support, while ISL Online focuses on ease of use and straightforward remote access solutions. ConnectWise Control is ideal for medium to large IT service teams, whereas ISL Online suits larger enterprises seeking a user-friendly remote support tool.
- Best for IT teams needing advanced remote support features - Ideal for medium to large enterprises with 10-500 employees - Offers strong security with encryption and user authentication - Includes tools like file transfer and multi-monitor viewing - Suitable for roles like System Administrators and Network Engineers - Priced at $33
- Best for secure and easy remote PC access - Ideal for large enterprises with 50-500 employees - Focuses on strong usability and simple setup - Provides robust security with end-to-end encryption - Suitable for IT Support Specialists and Customer Service Representatives - Priced at $145
ConnectWise Control vs ISL Online — at a glance
| Feature | ConnectWise Control | ISL Online |
|---|---|---|
| Rating | 4.5 / 5 | 4.8 / 5 |
| Reviews | 3,817 | 558 |
| Starting price | $33 /month | $145 per 500 Minutes |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Remote Access Software | Remote Access Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | GDPR |
| Data residency | Global | Global |
Key differences between ConnectWise Control and ISL Online
- Pricing: ConnectWise Control starts at $33 /month, while ISL Online starts at $145 per 500 Minutes.
- Target audience: ConnectWise Control is built for Freelancers / Consultants and Large Enterprises, while ISL Online targets Large Enterprises and Medium Business.
- User satisfaction: ISL Online scores higher with a 4.8-star average.
- Deployment: ConnectWise Control supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; ISL Online supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
ConnectWise Control vs ISL Online — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for IT teams needing secure, feature-rich remote support with flexible workflows.
- You require advanced remote support tools like file transfer and multi-monitor viewing.
- Your team values strong security with encryption and user authentication.
- You want seamless browser-based access without installing client software.
- Your organization depends heavily on telephone-based support channels.
- You need a very simple, minimal remote access tool with low learning curve.
Best for secure, easy remote PC access with simple setup and strong usability.
- You need reliable remote access for IT support or customer service teams.
- Your organization values robust security with end-to-end encryption and compliance.
- You want a straightforward, user-friendly interface for both technical and non-technical users.
- Your company requires deep on-premise infrastructure integration or complex workflows.
- You need advanced customization or extensive enterprise IT system integrations.
ConnectWise Control: Best for IT teams needing secure, feature-rich remote support with flexible workflows. ISL Online: Best for secure, easy remote PC access with simple setup and strong usability.
Description | ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to ... Read More about ConnectWise Control | ISL Online is a remote access software that allows you to control your PC from anywhere in the world over the Internet. It turns your desktop PC into a web server, allowing you to share ... Read More about ISL Online |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 8.9/10 | 9.4/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 10-500 employeesMedium to Large Enterprises | 50 to 500 employeesLarge Enterprises |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Seamless Remote Support: With ConnectWise Control, you can effortlessly provide remote assistance to your team and clients, ensuring quick resolutions to technical issues without the need for on-site visits. Your IT team can enhance productivity and minimize downtime.
- Robust Security Features: We understand that security is paramount. ConnectWise Control incorporates advanced encryption and user authentication measures, giving you peace of mind while accessing sensitive data remotely.
- User-Friendly Interface: Both your technicians and end-users will appreciate the intuitive design of ConnectWise Control. It simplifies the remote support process, allowing your team to focus on problem-solving rather than navigating complex software.
- Seamless Remote Access: With ISL Online, your team can effortlessly connect to devices from anywhere in the world. This flexibility means you can troubleshoot issues or provide support in real-time, ensuring minimal downtime for your operations.
- Robust Security Measures: Security is paramount in today’s digital landscape. ISL Online employs end-to-end encryption and complies with industry standards, giving you peace of mind that sensitive data remains protected during remote sessions.
- User-Friendly Interface: The intuitive design of ISL Online makes it easy for both tech-savvy and non-technical users to navigate. Your team can quickly get up to speed, reducing the learning curve and allowing for immediate productivity.
Best fit
- 10 to 500 employees
- IT Services, Managed Service Providers (MSPs), Cybersecurity, Healthcare, and Education
- Typical users encompass roles such as IT Support Technicians, Help Desk Specialists, System Administrators, and Network Engineers
- 50 to 500 employees
- IT Services, Customer Support, Education, Healthcare, Finance, and Consulting
- IT Support Specialists, Customer Service Representatives, Remote Support Technicians, Educators, and Technical Trainers
Reasons buyers look elsewhere
- Users may seek alternatives due to pricing concerns, as some find ConnectWise Control to be on the higher end for their budget, prompting a search for more cost-effective remote support solutions.
- A desire for enhanced user interface and experience can drive users to explore alternatives that offer a more intuitive design, making it easier for both technicians and clients to navigate.
- Organizations with specific compliance requirements might look for alternatives that offer tailored features or integrations better suited to meet industry regulations, ensuring they maintain necessary standards.
- Users may seek alternatives due to cost concerns, as ISL Online can be more expensive compared to other remote support tools, especially for smaller businesses or teams with tight budgets.
- Some users might find ISL Online's user interface less intuitive, prompting them to explore options with more user-friendly designs that enhance the overall customer experience.
- Organizations that prioritize advanced features, such as robust collaboration tools or extensive integrations, may look for alternatives that offer a broader range of functionalities tailored to their specific needs.
Software Demo
Demo |
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How do ConnectWise Control and ISL Online Compare on Features?
Total Features | 6 Features | 8 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ConnectWise Control and ISL Online on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
ConnectWise Control User Reviews & Rating Comparison
User Ratings | 4.8 (based on 558 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall, users praise ConnectWise Control for its powerful feature set and security, though some find the learning curve and support options challenging. What buyers like
Common complaints
| Buyer sentiment Buyers consistently praise ISL Online for its ease of use, strong security, and reliable remote access capabilities. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  12 Screenshots |  6 Screenshots |
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Videos |  3 Videos |  4 Videos |
Top Alternatives to ConnectWise Control and ISL Online in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ConnectWise Control or ISL Online?
- ISL Online edges out the other on user ratings (4.8 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ConnectWise Control and ISL Online offer a free trial?
- Yes, both ConnectWise Control and ISL Online offer a free trial.
- What is the starting price of ConnectWise Control vs ISL Online?
- ConnectWise Control starts at $33 /month. ISL Online starts at $145 per 500 Minutes.
- What are the top alternatives to ConnectWise Control?
- Top alternatives to ConnectWise Control include Zoho Assist, ScreenMeet, RemotePC, BeyondTrust Remote Support, TeamViewer.
- What are the top alternatives to ISL Online?
- Top alternatives to ISL Online include BeyondTrust Remote Support, TeamViewer, RescueAssist, Splashtop Remote Support, ScreenMeet.