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ConnectWise Control vs ScreenMeet Comparison

Last updated:

ConnectWise Control

4.5(3,817 reviews)

Starting at $33 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to endpoints across any location. It…

ScreenMeet

4.9(9 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

ScreenMeet is a powerful, easy to use remote access software that allows you to share your computer screen with anyone anywhere in the world. Whether your audience is in the same room with you or somewhere around the glo…

ScreenMeet leads on user satisfaction with a 4.9-star rating across 9 reviews.

SpotSaaS Analysis

ConnectWise ControlScreenMeet

The core difference between ConnectWise Control and ScreenMeet lies in their focus; ConnectWise Control offers advanced remote support features tailored for IT teams, while ScreenMeet emphasizes straightforward screen sharing for medium-sized teams. Ideal buyers for ConnectWise Control are medium to large enterprises with complex IT needs, whereas ScreenMeet is suited for medium businesses seeking simple, secure remote access solutions.

- Best for IT teams needing secure, feature-rich remote support. - Ideal for companies with 10-500 employees. - Offers advanced tools like file transfer and multi-monitor viewing. - Strong security features including encryption and user authentication. - Typical users include IT Support Technicians and System Administrators. - Priced at $33.

- Best for secure, easy real-time screen sharing. - Ideal for medium businesses with 50-500 employees. - Focuses on low-complexity remote access for customer support. - Strong security with end-to-end encryption for remote sessions. - Typical users include Sales Managers and Customer Success Managers. - Price not listed.

ConnectWise Control vs ScreenMeet — at a glance

FeatureConnectWise ControlScreenMeet
Rating4.5 / 54.9 / 5
Reviews3,8179
Starting price$33 /monthContact for pricing
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyGlobalGlobal

Key differences between ConnectWise Control and ScreenMeet

  • Pricing: ConnectWise Control starts at $33 /month. ScreenMeet pricing is not publicly listed.
  • Target audience: ConnectWise Control is built for Freelancers / Consultants and Large Enterprises, while ScreenMeet targets Large Enterprises and Medium Business.
  • User satisfaction: ScreenMeet scores higher with a 4.9-star average.
  • Deployment: ConnectWise Control supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; ScreenMeet supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

ConnectWise Control vs ScreenMeet — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ConnectWise Control
Talk to an expert
Talk to an expert
ScreenMeet
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

ConnectWise Control

Best for IT teams needing secure, feature-rich remote support with flexible workflows.

Choose if
  • You require advanced remote support tools like file transfer and multi-monitor viewing.
  • Your team values strong security with encryption and user authentication.
  • You want seamless browser-based access without installing client software.
Consider alternatives if
  • Your organization depends heavily on telephone-based support channels.
  • You need a very simple, minimal remote access tool with low learning curve.

ScreenMeet

Best for secure, easy real-time screen sharing in medium-sized teams.

Choose if
  • You need simple, low-complexity remote access for customer support or IT teams.
  • Your team values strong security with end-to-end encryption for remote sessions.
  • You want a user-friendly interface that requires minimal training for quick adoption.
Consider alternatives if
  • Your company requires extensive customization or complex enterprise-grade workflows.
  • You are a very small business with minimal remote collaboration needs.

ConnectWise Control: Best for IT teams needing secure, feature-rich remote support with flexible workflows. ScreenMeet: Best for secure, easy real-time screen sharing in medium-sized teams.

Description

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to ... Read More about ConnectWise Control

ScreenMeet is a powerful, easy to use remote access software that allows you to share your computer screen with anyone anywhere in the world. Whether your audience is in the same room with ... Read More about ScreenMeet

Entry Level Pricing

  • Starts from $33 , yearly
  • Not Available

Free Trial Availability

Spotsaas Score

What's this? ↗

8.9/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

4.9

(9)

Best Company Size

10-500 employeesMedium to Large Enterprises
50-500 employeesMedium business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

ConnectWise Control

  • Seamless Remote Support: With ConnectWise Control, you can effortlessly provide remote assistance to your team and clients, ensuring quick resolutions to technical issues without the need for on-site visits. Your IT team can enhance productivity and minimize downtime.
  • Robust Security Features: We understand that security is paramount. ConnectWise Control incorporates advanced encryption and user authentication measures, giving you peace of mind while accessing sensitive data remotely.
  • User-Friendly Interface: Both your technicians and end-users will appreciate the intuitive design of ConnectWise Control. It simplifies the remote support process, allowing your team to focus on problem-solving rather than navigating complex software.

ScreenMeet

  • Seamless Collaboration: With ScreenMeet, your team can effortlessly connect in real-time, allowing for instant screen sharing and collaboration. Managers will appreciate how quickly issues can be resolved, fostering a more productive environment.
  • User-Friendly Interface: The intuitive design makes it easy for anyone to start or join a session without the need for extensive training. This accessibility ensures that even non-technical team members can participate actively in discussions.
  • Secure and Reliable: ScreenMeet prioritizes security with end-to-end encryption, giving administrators peace of mind when sharing sensitive information. Your data is protected, allowing you to focus on what really matters—your business.
Best fit

Best fit

ConnectWise Control

  • 10 to 500 employees
  • IT Services, Managed Service Providers (MSPs), Cybersecurity, Healthcare, and Education
  • Typical users encompass roles such as IT Support Technicians, Help Desk Specialists, System Administrators, and Network Engineers

ScreenMeet

  • 50-500 employees.
  • Industries: SaaS, Consulting, Customer Support, IT Services, Education.
  • Job Titles: Sales Managers, Customer Success Managers, IT Support Specialists, Technical Account Managers, Product Managers.
Watchouts

Reasons buyers look elsewhere

ConnectWise Control

  • Users may seek alternatives due to pricing concerns, as some find ConnectWise Control to be on the higher end for their budget, prompting a search for more cost-effective remote support solutions.
  • A desire for enhanced user interface and experience can drive users to explore alternatives that offer a more intuitive design, making it easier for both technicians and clients to navigate.
  • Organizations with specific compliance requirements might look for alternatives that offer tailored features or integrations better suited to meet industry regulations, ensuring they maintain necessary standards.

ScreenMeet

  • Users may seek alternatives to ScreenMeet if they require more advanced features, such as integration with specific project management tools or enhanced video conferencing capabilities that better suit their workflow.
  • Budget-conscious individuals or businesses might explore other options that offer similar functionalities at a lower price point, allowing them to save costs while still maintaining effective remote collaboration.
  • Organizations with stringent security requirements may look for alternatives that provide additional encryption or compliance features, ensuring that sensitive data is protected during virtual meetings and screen sharing sessions.

Software Demo

Demo

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How do ConnectWise Control and ScreenMeet Compare on Features?

Total Features

6 Features

7 Features

Unique Features

No unique features

No unique features

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Compare ConnectWise Control and ScreenMeet on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $33 , yearly
      • Not Available

      Pricing Plans

      • Monthly

        $41

        /month

        • Minimum 25 agents.

        • Advanced Machine Management

        • Backstage

        Show more +

      • Not Available

      Pricing Page

      ConnectWise Control pricing
      ScreenMeet pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      ConnectWise Control User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      671

      112

      67

      30

      61

      2

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall, users praise ConnectWise Control for its powerful feature set and security, though some find the learning curve and support options challenging.

      What buyers like

      • Ease of use
      • Feature richness
      • Security

      Common complaints

      • Learning curve
      • Support limitations

      Buyer sentiment

      Users highly appreciate ScreenMeet’s ease of use, security, and real-time collaboration capabilities.

      What buyers like

      • Ease of use
      • Security
      • Real-time collaboration

      Common complaints

      • Pricing transparency
      • Limited advanced features

      Pros and Cons

      • Comprehensive toolbox including file transfer, live chat, and multi-monitor support

      • Customizable and intuitive user interface enhancing technician and client experience

      • Robust security features with advanced encryption and user authentication

      • Steep learning curve for new users due to extensive feature set

      • Limited support options, primarily chat and email without telephone support

      • Real-time screen sharing enabling seamless collaboration

      • User-friendly interface requiring minimal training

      • Strong security with end-to-end encryption

      • Limited information on advanced customization options

      • Potentially less suitable for very large enterprises requiring complex workflows

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      screenshots

      12 Screenshots

      ScreenMeet Support Demo - ScreenMeet Support within SFDC

      2 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to ConnectWise Control and ScreenMeet in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ConnectWise Control or ScreenMeet?
      ScreenMeet edges out the other on user ratings (4.9 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ConnectWise Control and ScreenMeet offer a free trial?
      Yes, both ConnectWise Control and ScreenMeet offer a free trial.
      What is the starting price of ConnectWise Control vs ScreenMeet?
      ConnectWise Control starts at $33 /month. ScreenMeet starts at Contact for pricing.
      What are the top alternatives to ConnectWise Control?
      Top alternatives to ConnectWise Control include Zoho Assist, ScreenMeet, RemotePC, BeyondTrust Remote Support, TeamViewer.
      What are the top alternatives to ScreenMeet?
      Top alternatives to ScreenMeet include Splashtop Remote Support, BeyondTrust Remote Support, Splashtop Business Access, RemotePC, ISL Online.

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