ClickHelp vs Crisp vs ZoomInfo Chat Comparison
ClickHelp
Starting at $150 /Month
- Free Trial
- Individuals
- Large Enterprises
ClickHelp allows businesses and teams to author and collaborate on technical documents, creating an efficient and organized process. With its user-friendly interface and powerful features, businesses can save time and cr…
Crisp
Starting at $25 /User/Month
- Free Trial
- Individuals
- Freelancers / Consultants
Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the abi…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
ClickHelp leads on user satisfaction with a 4.6-star rating across 52 reviews.
ClickHelp vs Crisp vs ZoomInfo Chat — at a glance
| Feature | ClickHelp | Crisp | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.6 / 5 | 4.3 / 5 | — |
| Reviews | 52 | 144 | — |
| Starting price | $150 /Month | $25 /User/Month | Contact for pricing |
| Free trial | Yes | Yes | No |
| Free version | No | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Individuals, Freelancers / Consultants, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Help Desk Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | Online | Online | Business Hours, Online |
| Certifications | GDPR | GDPR | SOC 2 |
| Data residency | — | US | US |
Key differences between ClickHelp and Crisp
- Pricing: ClickHelp starts at $150 /Month, while Crisp starts at $25 /User/Month.
- User satisfaction: ClickHelp scores higher with a 4.6-star average.
- Deployment: ClickHelp supports SaaS/Web/Cloud; Crisp supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare ClickHelp vs Crisp vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Help Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for collaborative technical documentation with secure, easy content management.
- You need a user-friendly tool for technical writers and documentation teams.
- You want efficient collaboration features for creating FAQs, manuals, and knowledge bases.
- You require secure, globally hosted documentation with quick migration from other tools.
- Your team needs highly customized or complex workflow automation capabilities.
- You require extensive offline editing or advanced integration features.
Best live chat for SMBs needing easy, feature-rich customer support.
- You run a small to medium business with 1-500 employees.
- You want a simple, intuitive interface with multi-channel communication.
- You value unique features like Magic Browse for visual customer insights.
- Your enterprise requires extensive chatbox visual customization options.
- You need advanced email marketing tools such as A/B testing and scheduling.
Large Enterprises, Medium Business, Small Business
ClickHelp: Best for collaborative technical documentation with secure, easy content management. Crisp: Best live chat for SMBs needing easy, feature-rich customer support.
Description | ClickHelp allows businesses and teams to author and collaborate on technical documents, creating an efficient and organized process. With its user-friendly interface and powerful features, ... Read More about ClickHelp | Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors ... Read More about Crisp | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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Entry Level Pricing |
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SpotScoreWhat's this? ↗ | Not Available | 9.7/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessLarge Enterprises | 1-50 employees51-500 employees | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do ClickHelp, Crisp and ZoomInfo Chat Compare on Features?
Total Features | 7 Features | 10 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ClickHelp, Crisp and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | — | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Data Residency | — | 🇺🇸 US |
ClickHelp vs Crisp User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers generally appreciate ClickHelp for its ease of use and collaboration features but note some limitations in pricing clarity and advanced functionality. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of use, strong customer support, and rich feature set, tempered by some navigation and customization limitations. What buyers like
Common complaints
| What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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List of Customers
Customers |  CloudEndure  IBM Cloud Video  Aditro |  Rakuten  Mailjet  Airfrance | No Customers information available. |
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Media and Screenshots
Screenshots |  4 Screenshots | No screenshots available. |
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Videos |  3 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ClickHelp or Crisp?
- ClickHelp edges out the other on user ratings (4.6 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ClickHelp and Crisp offer a free trial?
- Yes, both ClickHelp and Crisp offer a free trial.
- What is the starting price of ClickHelp vs Crisp?
- ClickHelp starts at $150 /Month. Crisp starts at $25 /User/Month.
- What are the top alternatives to ClickHelp?
- Top alternatives to ClickHelp include Zoho Desk, GitBook, SmartSupport, HelpHub, Uphint.
- What are the top alternatives to Crisp?
- Top alternatives to Crisp include ZoomInfo Chat, LiveChat, LiveEngage, Pure Chat, DeskMoz.