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Compare ClickDesk vs tawk.to vs ZoomInfo Chat

ClickDesk - Live Chat Software
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tawk.to - Live Chat Software
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Overview

Description

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More

tawk.to, a free and user-friendly communication tool, allows businesses to engage with customers through chats and messages. It enables monitoring and responding to customer inquiries and ... Read More

Entry Level Pricing
  • Starts from $12.99 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.1/10

9.7/10

User Ratings
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Software Demo

Demo

Features

Total Features

9 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $12.99 , Billed Yearly
          • Not Available
          Pricing Plans
          • Not Available
          Pricing Pageclickdesk pricing

          Pricing information not available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          37

          Very Good

          39

          Good

          4

          Poor

          1

          Terible

          3

          Excellent

          176

          Very Good

          48

          Good

          6

          Poor

          8

          Terible

          36

          Expert's Review generated by AI

          ClickDesk is a highly praised tool for enhancing customer interactions and team collaboration. Users appreciate its convenience in managing customer inquiries and the ease of connecting with ...Read more

          Tawk.to has garnered mixed reviews over the past year, showcasing a diverse range of experiences. Despite some criticisms, there are notable strengths to highlight. Users appreciate the ...Read more

          Pros and Cons
          • Facilitates easy and effective communication with clients, enhancing customer service and satisfaction.

          • User-friendly interface that is easy to navigate and learn, promoting quick adoption and employee training.

          • Affordable pricing for the range of features provided, making it accessible to businesses of various sizes.

          • Integration with popular business applications, enhancing productivity and workflow efficiency.

          • Occasional issues with slow customer support response times, leading to delays in issue resolution.

          • Limited availability and functionality of a mobile app, reducing flexibility for on-the-go usage.

          • User-friendly and cost-effective, offering easy setup and customization options.

          • Provides real-time engagement with customers, valuable insights, and automation features.

          • Integrates well with multiple websites, allowing seamless communication and quick responses.

          • Offers a robust free plan with an automation bot and 24/7 support team-like functionality.

          • Inconsistent customer support and difficulty in obtaining refunds, especially after canceling services.

          • Some crashing issues reported in the Android app, while the PC version works well.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          Customers

          Customers
          Manage Protect

          Manage Protect

          Quorum

          Quorum

          Mirantis

          Mirantis

          No Customers information available.

          Media and Screenshots

          Screenshots
          Live Chat screenshot

          4 Screenshots

          Dashboard

          4 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither ClickDesk nor tawk.to offers a free trial.

          ClickDesk is designed for Large Enterprises, Medium Business and Small Business.

          tawk.to is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of ClickDesk begins at $12.99/User/Month when Billed Yearly, while pricing details for tawk.to are unavailable.

          Some top alternatives to ClickDesk includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, HelpOnClick, Smartchat, LinkedChat, ChatFlow247 and Let's Connect.

          Some top alternatives to tawk.to includes ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, Crisp, MyLiveChat, Zendesk Chat, Intercom, Smartchat, JivoChat and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].