Compare ClickDesk vs SnapEngage vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	ClickDesk (84) Get Quote Get Quote	SnapEngage (138) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More	SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures ... Read More
Entry Level Pricing	Starts from $12.99 , Billed Yearly	Starts from $16
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	9.1/10	9.3/10
User Ratings	4 (95)	4.5 (156)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	9 Features	9 Features
Unique Features
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Pricing

Pricing Option
Starting From	$12.99 , Billed Yearly	$16
Pricing Plans	Free Get Started Free for 10 users 30 chats Handle 25 tickets Show more + Lite Get Started Unlimited Chats Widget Customization Chat Transfer & Groups Show more + Pro Get Started Chat Conferencing CRM Integration and API Video Chat Show more + Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4 (based on 95 reviews)	4.5 (based on 156 reviews)
Rating Distribution	Excellent 37 Very Good 39 Good 4 Poor 1 Terible 3	Excellent 90 Very Good 36 Good 11 Poor 0 Terible 1
Expert's Review generated by AI	ClickDesk is a highly praised tool for enhancing customer interactions and team collaboration. Users appreciate its convenience in managing customer inquiries and the ease of connecting with ...Read more	SnapEngage stands out as a versatile and user-friendly live chat tool, highly praised for its proactive chat features that facilitate better customer engagement and increased revenue. The ease of ...Read more
Pros and Cons	Facilitates easy and effective communication with clients, enhancing customer service and satisfaction. User-friendly interface that is easy to navigate and learn, promoting quick adoption and employee training. Affordable pricing for the range of features provided, making it accessible to businesses of various sizes. Integration with popular business applications, enhancing productivity and workflow efficiency. Occasional issues with slow customer support response times, leading to delays in issue resolution. Limited availability and functionality of a mobile app, reducing flexibility for on-the-go usage.	Easy to use with proactive chat for engaging customers and boosting revenue. Comprehensive reports provide insights on visitor behavior and easy integration with Salesforce. Customizable features for forms and pages, aiding communication with customers. Efficient customer support team and useful stats summary for monitoring performance. Issues with system integrations and outdated design can affect user experience. Limits on chat disconnect time can be restrictive for ongoing conversations.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Freshbooks 4 (4589 reviews) WordPress 4.1 (25641 reviews) Wix 3.2 (13774 reviews)	No Integration information available.

Customers

Customers	Manage Protect Quorum Mirantis	SnapEngage_customers_0 SnapEngage_customers_1 SnapEngage_customers_2

Media and Screenshots

Screenshots	4 Screenshots	3 Screenshots
Videos	2 Videos	3 Videos

Alternatives

Alternatives	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4	ZoomInfo Chat LiveChat 4.4 Crisp 4.3

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

SnapEngage offers Free Trial, but ClickDesk does not.

ClickDesk is designed for Large Enterprises, Medium Business and Small Business.

SnapEngage is designed for Large Enterprises, Medium Business and Small Business.

Pricing for ClickDesk Starts at $12.99/User/Month when Billed Yearly whereas for SnapEngage Starts at $16/User/Month.

Some top alternatives to ClickDesk includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, HelpOnClick, Smartchat, LinkedChat, ChatFlow247 and Let's Connect.

Some top alternatives to SnapEngage includes ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Zendesk Chat, Zoho SalesIQ, Smartchat, ChatFlow247, Freshchat, Let's Connect and Tiledesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare ClickDesk vs SnapEngage vs ZoomInfo Chat

ClickDesk

SnapEngage

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure