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CleverTap vs CloudCC CRM vs Bigin by Zoho CRM Comparison

Last updated:

CleverTap

4.5(229 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

CleverTap is an easy to use, affordable suite of mobile analytics tools that measure user activity on Android or iOS device based on app usage (mobile app), website visits (web app) and in-app events. CleverTap allows us…

CloudCC CRM

5.0(1 reviews)

Starting at $5 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

CloudCC is a cloud based Customer Relationship Management (CRM) Software that takes care of day to day customer experience management. It's easy-to-use interface saves time, effort and resources. Integrated bug-tracking…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

CloudCC CRM leads on user satisfaction with a 5.0-star rating across 1 reviews.

CleverTap vs CloudCC CRM vs Bigin by Zoho CRM — at a glance

FeatureCleverTapCloudCC CRMBigin by Zoho CRM
Rating4.5 / 55.0 / 54.6 / 5
Reviews2291294
Starting priceContact for pricing$5 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryMobile Analytics SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), OnlineBusiness Hours, Online
Certifications
Data residencyGlobalGlobal

Key differences between CleverTap and CloudCC CRM

  • Pricing: CloudCC CRM starts at $5 /User/Month. CleverTap pricing is not publicly listed.
  • User satisfaction: CloudCC CRM scores higher with a 5.0-star average.
  • Deployment: CleverTap supports SaaS/Web/Cloud; CloudCC CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare CleverTap vs CloudCC CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Mobile Analytics Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

CleverTap - Mobile Analytics Software
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CloudCC CRM - CRM Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

CleverTap

Best for

Large Enterprises, Medium Business, Small Business

CloudCC CRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

CleverTap typically suits Large Enterprises and Medium Business. CloudCC CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

CleverTap is an easy to use, affordable suite of mobile analytics tools that measure user activity on Android or iOS device based on app usage (mobile app), website visits (web app) and ... Read More about CleverTap

CloudCC is a cloud based Customer Relationship Management (CRM) Software that takes care of day to day customer experience management. It's easy-to-use interface saves time, effort and ... Read More about CloudCC CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $5 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

9.8/10

8.5/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.57

(294)

Best Company Size

100 to 1,000 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

CleverTap

  • Personalized Customer Engagement: CleverTap lets your marketing team create experiences designed for each user, so communication feels relevant and timely, which drives higher engagement and loyalty.
  • Analytics and Insights: CleverTap's advanced analytics capabilities provide actionable insights into user behavior, letting you make data-driven decisions that improve your strategies and overall performance.
  • Easy Integration: CleverTap integrates smoothly with platforms you already use. You can unify your marketing efforts quickly without disrupting existing systems.
Best fit

Best fit

CleverTap

  • 100 to 1,000 employees
  • Martech, Fintech, eCommerce, SaaS, and Retail
  • often in roles such as Marketing Managers, Customer Engagement Specialists, Product Managers, and Data Analysts
Watchouts

Reasons buyers look elsewhere

CleverTap

  • Users may seek alternatives to CleverTap due to budget constraints, as some businesses might find more cost-effective solutions that offer similar functionalities without the higher price tag associated with CleverTap.
  • Companies with specific industry needs may look for tailored marketing platforms that better address their unique requirements, providing specialized features that CleverTap might not fully support.
  • Organizations experiencing scalability challenges could explore alternatives that offer more flexible integration options or advanced analytics capabilities, ensuring they can grow without compromising on performance.

Software Demo

Demo

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Step 1 of 4

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We tailor recommendations to companies your size.

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How do CleverTap, CloudCC CRM and Bigin by Zoho CRM Compare on Features?

Total Features

10 Features

9 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare CleverTap, CloudCC CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $5 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Professional

          • iPhone and Android Apps

          • CCChat

          • Appointments

          Show more +

        • Enterprise

          • iPhone and Android Apps

          • CCChat

          • Appointments

          Show more +

        • Unlimited

          • iPhone and Android Apps

          • CCChat

          • Appointments

          Show more +

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        CleverTap pricing
        CloudCC CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No

        Data Residency

        🌐 Global

        CleverTap vs CloudCC CRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        256

        38

        2

        0

        0

        1

        1

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 296 reviews, with consistently positive feedback.

        What buyers like

        • Campaign setup is straightforward, with clear analytics and reports.
        • AI supports personalized and targeted communication, including push notifications and email marketing.
        • Product management analytics interface gives a user-centric view of behavior data.

        Common complaints

        • Limited marketplace for additional apps and connectors, restricting advanced functionality.
        • The depth of features and customizations can be overwhelming for newcomers without proper guidance.

        Buyer sentiment

        Buyer sentiment is very strong across 2 reviews, with consistently positive feedback.

        What buyers like

        • Being cloud-based, CloudCC allows easy access from anywhere, enhancing remote collaboration.
        • The interface simplifies daily CRM tasks, saving time and effort for users.
        • The integrated bug-tracking feature ensures no customer tickets are overlooked, promoting better customer service

        Common complaints

        • Analytics and reporting features may not be as advanced as other CRM solutions.
        • Integrating with third-party tools could be challenging for some businesses.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • User-friendly platform for setting up campaigns, with intuitive analytics and reports.

        • Effective use of AI for personalized and targeted communication, including push notifications and email marketing.

        • Empowering user-centric product management with a comprehensive analytics interface.

        • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

        • The richness of features and customizations can be overwhelming for newcomers without proper support.

        • Cloud-based access allows for flexibility and mobility.

        • Integrated bug tracking ensures customer issues are addressed promptly.

        • User-friendly design enhances team collaboration.

        • Customization options may be limited for specific needs.

        • Basic reporting tools might not satisfy advanced users.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used CleverTap, CloudCC CRM, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        screenshots

        8 Screenshots

        CloudCC CRM screenshot

        3 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        3 Videos

        Alternatives

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, CleverTap or CloudCC CRM?
        CloudCC CRM edges out the other on user ratings (5.0 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do CleverTap and CloudCC CRM offer a free trial?
        Yes, both CleverTap and CloudCC CRM offer a free trial.
        What is the starting price of CleverTap vs CloudCC CRM?
        CleverTap starts at Contact for pricing. CloudCC CRM starts at $5 /User/Month.
        What are the top alternatives to CleverTap?
        Top alternatives to CleverTap include WebEngage, MoEngage, Mixpanel, Adjust, Amplitude.
        What are the top alternatives to CloudCC CRM?
        Top alternatives to CloudCC CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.