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Chatra vs Hippo vs ZoomInfo Chat Comparison

Last updated:

Chatra

4.5(10 reviews)

Starting at $15 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing Chatra, the ultimate live chat solution that streamlines conversations and makes customer communication effortless. With advanced features like Intelligent Chat Distribution and saved conversations, you can p…

Hippo

4.0(20 reviews)

Starting at $17 /Month

  • Free Trial
  • Individuals
  • Large Enterprises

Hippo is a cutting-edge conversational tool that simplifies B2C communication for businesses. It enables real-time chat and smooth interaction with customers, resulting in increased sales. The platform allows businesses…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Chatra leads on user satisfaction with a 4.5-star rating across 10 reviews.

Chatra vs Hippo vs ZoomInfo Chat — at a glance

FeatureChatraHippoZoomInfo Chat
Rating4.5 / 54.0 / 5
Reviews1020
Starting price$15 /User/Month$17 /MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalUSUS

Key differences between Chatra and Hippo

  • Pricing: Chatra starts at $15 /User/Month, while Hippo starts at $17 /Month.
  • Target audience: Chatra is built for Large Enterprises and Medium Business, while Hippo targets Individuals and Large Enterprises.
  • User satisfaction: Chatra scores higher with a 4.5-star average.
  • Deployment: Chatra supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Hippo supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Chatra vs Hippo vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Chatra - Live Chat Software
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Hippo - Live Chat Software
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Talk to an expert

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Chatra, Hippo vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

Chatra

Best for

Large Enterprises, Medium Business, Small Business

Hippo

Best for

Individuals, Large Enterprises, Medium Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Chatra typically suits Large Enterprises and Medium Business. Hippo tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing Chatra, the ultimate live chat solution that streamlines conversations and makes customer communication effortless. With advanced features like Intelligent Chat Distribution and ... Read More about Chatra

Hippo is a cutting-edge conversational tool that simplifies B2C communication for businesses. It enables real-time chat and smooth interaction with customers, resulting in increased sales. ... Read More about Hippo

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $15 , Billed Yearly
  • Starts from $17 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

8.8/10

8.5/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.5

(10)

3.98

(20)
Get pricing help
Get pricing help

Software Demo

Demo

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How do Chatra, Hippo and ZoomInfo Chat Compare on Features?

Total Features

8 Features

8 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Chatra, Hippo and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $15 , Billed Yearly
        • $17 , Billed Yearly
        • Not Available

        Pricing Plans

        • Free

          • Online & offline chat widget

          • Basic visitor info

          • Browser dashboard

          Show more +

        • Essential

          • Online & offline chat widget

          • Email helpdesk

          • Facebook messenger

          Show more +

        • Pro

          • Includes features of Essential plan, plus

          • Operating hours

          • Agent groups

          Show more +

        • Pro

          • No. of Agents : 2

          • Unlimited chat history

          • Website Integration : Integrate upto 5 websites

          Show more +

        • Premium

          • No. of Agents : 10

          • Unlimited chat history

          • Website Integration : Integrate unlimited websites

          Show more +

        • Not Available

        Pricing Page

        Chatra pricing
        Hippo pricing
        ZoomInfo Chat pricing

        Chatra, Hippo vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Chatra, Hippo vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🇺🇸 US

        Chatra vs Hippo User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        10

        10

        0

        0

        0

        10

        7

        1

        2

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 20 reviews, with consistently positive feedback.

        What buyers like

        • Effortless customer communication
        • Intelligent chat distribution
        • Real-time agent collaboration

        Common complaints

        • Limited customization options
        • May require training for agents
        • Not suitable for very small businesses

        Buyer sentiment

        Buyer sentiment is mixed to positive across 20 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Real-time chat capabilities
        • Automated chat assignments
        • Customizable responses

        Common complaints

        • Limited advanced features
        • Basic analytics
        • May require training

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Intelligent distribution ensures timely responses.

        • Real-time collaboration enhances team efficiency.

        • Conversation history helps maintain context.

        • Limited customization may restrict branding.

        • Training may be necessary for effective use.

        • Enhances real-time communication with customers

        • Automated assignments reduce workload

        • Customizable responses improve engagement

        • Limited advanced features may not suffice

        • Basic analytics may not meet all needs

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Chatra, Hippo, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Chatra, Hippo and ZoomInfo Chat Customers

        Customers

        Saved by the dress

        Saved by the dress

        High speed training

        High speed training

        Empowering parents

        Empowering parents

        Jugnoo

        Jugnoo

        Baemin

        Baemin

        TUPUCA

        TUPUCA

        No Customers information available.

        Media and Screenshots

        Screenshots

        App n chat

        1 Screenshots

        Group

        5 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        3 Videos

        Alternatives to Chatra, Hippo, ZoomInfo Chat

        Expand your comparison

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        Search by product name to compare pricing, fit, and buyer feedback in one view.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Chatra or Hippo?
        Chatra edges out the other on user ratings (4.5 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Chatra and Hippo offer a free trial?
        Yes, both Chatra and Hippo offer a free trial.
        What is the starting price of Chatra vs Hippo?
        Chatra starts at $15 /User/Month. Hippo starts at $17 /Month.
        What are the top alternatives to Chatra?
        Top alternatives to Chatra include ZoomInfo Chat, Freshchat, Formilla.com, Respond.io, Userlike.
        What are the top alternatives to Hippo?
        Top alternatives to Hippo include ZoomInfo Chat, Subiz, LiveChat, FocalScope, ChatGen.