Pearson
Zoho Desk offers Free Trial, but Capacity does not.
Capacity is designed for Large Enterprises, Small Business and Medium Business.
Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Capacity Starts at $49.00per user / month when Billed Yearly whereas for Zoho Desk Starts at $7/user/month when yearly.
Some top alternatives to Capacity includes Zendesk Support, Zoho Desk and Tidio Helpdesk.
Some top alternatives to Zoho Desk includes Zendesk Support, Tidio Helpdesk, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.