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8.8

Spot Score

Capacity

Capacity In-depth Pricing Details

Streamline, centralize, and revolutionize your workflow today.

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Main Features

  • Alerts (Escalation)
  • Automated Routing
  • Contract (SLA Management)
  • Customizable Branding

Pricing

  • Starts from $49.00/user / month when Billed Yearly

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Capacity Pricing

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Free Trial

  • Not available

Capacity Pricing

  • Starts from $49.00/user / month when Billed Yearly

Pricing Model

  • Paid Plans (Quotation Based /Subscription )

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Pricing Plans

Growth

$49.00

per user / month

  • Bots - 1 AI-Powered Bot + FAQ Responses

  • Interfaces - Customizable, Brandable Web Concierge Interface

  • Knowledge Base - Knowledge Articles + Service Portal / CMS

  • Cloud Drive - Cloud Drive with 10GB Storage

  • Tier 1 Management - Helpdesk + Ticketing Workflow with Kanban

  • Custom Assignment - Custom Ticket Fields

  • Integrations - State of the Art Natural Language Processing

  • Editors - Guided Conversation Editor

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Professional

$99.00

per user / month

  • Bots - Upto 3 bots

  • Interfaces - Email, Slack, MS Teams Interfaces

  • Knowledge Base - Custom CSS and Javascript

  • Cloud Drive - Cloud Drive with 100GB Storage

  • Tier 1 Management - Live Chat including AI Powered Suggestions

  • Custom Assignment - Custom Ticket Fields

  • Integrations - O365 or G Suite integration

  • Editors - Surveys Editor

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Enterprise

  • All features from Professional Plus,

  • Bots - Unlimited bots

  • Interfaces - SMS, Mobile App (iOS, Android soon) Interfaces

  • Knowledge Base - Single Sign On (SSO)

  • Cloud Drive - Cloud Drive with 1TB Storage

  • Tier 1 Management - SLA Management

  • Custom Assignment - Dynamic Helpdesk Assignment

  • Integrations - 120+ App Integrations

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Screenshots of the Capacity Pricing Page

Disclaimer: Pricing information for Capacity is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

No, Capacity software doesn't offers Free Trial.

Capacity offers Quotation Based, Subscription. Click here to view Capacity pricing .

The starting price of Capacity is $49.00/user / month when Billed Yearly

Capacity Support

Contact

(314) 502-9412

Customer Service

Online

Location

University City, Missouri

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].