Which is better, Bitrix24 or WORKetc?

WORKetc edges out Bitrix24 based on user ratings across 107 reviews. That said, the best pick depends on your workflow — Bitrix24 may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Bitrix24 and WORKetc?

Key differences between Bitrix24 and WORKetc include target audience (Bitrix24 targets Large Enterprises while WORKetc serves Freelancers / Consultants). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Bitrix24 and WORKetc offer a Free trial?

Yes, both Bitrix24 and WORKetc offer a Free Trial.

Who are the typical users of Bitrix24?

Bitrix24 is designed for Large Enterprises, Medium Business, Small Business.

What is the starting price of Bitrix24 and WORKetc?

Pricing details for both Bitrix24 and WORKetc are unavailable.

What are the best alternatives to Bitrix24?

Some top alternatives to Bitrix24 include Zoho One, Jira, Hubspot Marketing Hub, Zoho Projects, Zoho Connect.

What are the best alternatives to WORKetc?

Some top alternatives to WORKetc include Bigin by Zoho CRM, Bitrix24, Microsoft Dynamics 365 for Sales, SimpleCRM, CloudCC CRM.

Bitrix24 vs WORKetc vs Bigin by Zoho CRM Comparison

Last updated: May 22, 2026

Bitrix24

3.9(876 reviews)

Starting at Contact for pricing

Free Trial
Large Enterprises
Medium Business

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business processes and documents, build com…

View Pricing Read Reviews

WORKetc

4.4(107 reviews)

Starting at Contact for pricing

Free Trial
Freelancers / Consultants
Large Enterprises

WORKetc is a CRM tool for small businesses to help them manage and grow. It is simple yet powerful, and out of the box it can be used by any team member with any kind of computer. From tracking leads to managing customer…

View Pricing Read Reviews

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

View Pricing Read Reviews

WORKetc leads on user satisfaction with a 4.4-star rating across 107 reviews.

Bitrix24 vs WORKetc vs Bigin by Zoho CRM — at a glance

Feature	Bitrix24	WORKetc	Bigin by Zoho CRM
Rating	3.9 / 5	4.4 / 5	4.3 / 5
Reviews	876	107	119
Starting price	Contact for pricing	Contact for pricing	$7 /User/Month
Free trial	Yes	Yes	Yes
Free version	No	No	No
Best for	Large Enterprises, Medium Business, Small Business	Freelancers / Consultants, Large Enterprises, Medium Business	Small Business
Category	Business Management Software	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	Available	Available	Available
Support modes	24/7 (Live rep), Business Hours, Online	24/7 (Live rep), Online	Business Hours, Online
Certifications	GDPR	GDPR	—
Data residency	Global	US	Global

Key differences between Bitrix24 and WORKetc

Target audience: Bitrix24 is built for Large Enterprises and Medium Business, while WORKetc targets Freelancers / Consultants and Large Enterprises.
User satisfaction: WORKetc scores higher with a 4.4-star average.
Deployment: Bitrix24 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; WORKetc supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Bitrix24 vs WORKetc vs Bigin by Zoho CRM — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most Business Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Bitrix24 (422) Talk to an expert Talk to an expert	WORKetc (66) Talk to an expert Talk to an expert

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Bitrix24

Best all-in-one CRM and project management for SMBs needing flexible workflows.

Choose if

You run a small to medium-sized business (1-500 employees) seeking integrated CRM and collaboration tools.
Your teams require a single platform combining customer management, project tracking, and internal communication.
You want flexible customization options to adapt the software to diverse and evolving business needs.

Consider alternatives if

You need a lightweight, minimal feature set for simple workflows without complexity.
Your enterprise demands highly advanced customizations without vendor dependency and maximum platform stability.

WORKetc

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Bitrix24 typically suits Large Enterprises and Medium Business. WORKetc tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business ... Read More about Bitrix24	WORKetc is a CRM tool for small businesses to help them manage and grow. It is simple yet powerful, and out of the box it can be used by any team member with any kind of computer. From ... Read More about WORKetc	Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM
Entry Level Pricing	Not Available	Not Available	Starts from $7 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial	Get Free Trial
Spotsaas Score What's this? ↗	9.8/10	9.0/10	9.0/10
User Ratings Based on verified Spotsaas reviews	3.9 (876)	4.4 (107)	4.3 (119)
Best Company Size	1-50 employees51-500 employees	—	—
	Get pricing help	Get pricing help	Visit website

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Bitrix24, WORKetc and Bigin by Zoho CRM Compare on Features?

Total Features	8 Features	20 Features	10 Features
Unique Features	No unique features	No unique features	No unique features
	Get Quote	Get Quote	Visit website

Compare Bitrix24, WORKetc and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	Not Available	Not Available	$7 , Billed Yearly
Pricing Plans	Not Available	Not Available	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get help choosing	Get help choosing	Visit Website

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

HIPAA	✗ No	✗ No
GDPR	✓ Yes	✓ Yes
Single Sign-On (SSO)	✓ Yes	✓ Yes
Multi-Factor Auth (MFA)	✓ Yes	✓ Yes
Data Encryption	✓ Yes	✓ Yes
Audit Logs	✓ Yes	✓ Yes
Data Residency	🌐 Global	🇺🇸 US

Bitrix24 vs WORKetc User Reviews & Rating Comparison

User Ratings	3.9 (based on 876 reviews)	4.4 (based on 107 reviews)	4.3 (based on 119 reviews)
Rating Distribution	251 122 28 8 13	49 14 2 0 1	204 66 7 1 1
Spotsaas Editor’s POV generated by AI	Buyer sentiment Users generally appreciate Bitrix24's rich feature set and usability but note challenges with complexity and occasional technical issues. What buyers like Feature-rich all-in-one platform Ease of use Flexibility and customization Common complaints Complexity for new users Technical bugs and stability issues	Buyer sentiment Buyer sentiment is positive across 66 reviews, with strong overall satisfaction. What buyers like Combines CRM, project management, billing, and support functionalities into a single platform, streamlining operations. Enhances productivity with automation and customizable workflows for repetitive processes. Centralized system improves interdepartmental communication and provides seamless collaboration. Common complaints Mobile app functionality is limited and could benefit from optimization for smoother cross-platform usability. Rich features and customization options may overwhelm new users without proper onboarding or training. Lacks certain advanced marketplace add-ons or apps, which could limit further flexibility and scalability.	Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users. Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities. Effective pipeline management and workflow automation, enabling businesses to streamline sales processes. Common complaints Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging. Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows. Inconsistent customer support with restricted availability, affecting issue resolution during critical times.
Pros and Cons	Comprehensive all-in-one platform combining CRM, project management, and collaboration tools Intuitive and user-friendly interface with minimal training required Flexible customization options adapting to diverse business needs Steep learning curve due to overwhelming number of features for new users Occasional technical bugs impacting platform stability	Easy to use for all team members. Effective lead tracking keeps teams organized. Private portal enhances data management. Not suitable for larger organizations. Limited advanced features may hinder growth.	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	No Customers information available.	No Customers information available.	Antech Microsystem Pvt.Ltd Investacc Hire

Media and Screenshots

Screenshots	17 Screenshots	3 Screenshots
Videos	3 Videos	3 Videos

Alternatives

Alternatives	Zoho One 4 Jira 4.4 Hubspot Marketing Hub 4.5	Bigin by Zoho CRM 4.3 Bitrix24 3.9 Microsoft Dynamics 365 for Sales 4	ClickUp 4.4 Zoho CRM 4.1 Freshsales 4.6

Frequently asked questions

Which is better, Bitrix24 or WORKetc?: WORKetc edges out the other on user ratings (4.4 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Bitrix24 and WORKetc offer a free trial?: Yes, both Bitrix24 and WORKetc offer a free trial.
What is the starting price of Bitrix24 vs WORKetc?: Bitrix24 starts at Contact for pricing. WORKetc starts at Contact for pricing.
What are the top alternatives to Bitrix24?: Top alternatives to Bitrix24 include Zoho One, Jira, Hubspot Marketing Hub, Zoho Projects, Zoho Connect.
What are the top alternatives to WORKetc?: Top alternatives to WORKetc include Bigin by Zoho CRM, Bitrix24, Microsoft Dynamics 365 for Sales, SimpleCRM, CloudCC CRM.

Bitrix24 vs WORKetc vs Bigin by Zoho CRM Comparison

Bitrix24

WORKetc

Bigin by Zoho CRM

Bitrix24 vs WORKetc vs Bigin by Zoho CRM — at a glance

Key differences between Bitrix24 and WORKetc

Compare Bitrix24 vs WORKetc vs Bigin by Zoho CRM — and walk away knowing which one fits.

Bitrix24

WORKetc

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Best Company Size

Software Demo

Demo

Get shortlist help from a software advisor

How do Bitrix24, WORKetc and Bigin by Zoho CRM Compare on Features?

Compare Bitrix24, WORKetc and Bigin by Zoho CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Bitrix24 vs WORKetc User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Related Blogs and Articles for Crm Software

Frequently asked questions