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Bigin by Zoho CRM vs Twenty Comparison

Last updated:

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Twenty

Starting at Contact for pricing

  • Small Business
  • Mid Size Business

Twenty is an open-source CRM positioned as the modern alternative to Salesforce, giving technical teams building blocks to compose custom CRMs and internal apps with production-grade data models, layouts and automation.…

Bigin by Zoho CRM leads on user satisfaction with a 4.6-star rating across 294 reviews.

Bigin by Zoho CRM vs Twenty — at a glance

FeatureBigin by Zoho CRMTwenty
Rating4.6 / 5
Reviews294
Starting price$7 /User/MonthContact for pricing
Free trial Yes No
Free version No No
Best forSmall BusinessSmall Business, Mid Size Business, Freelancers
CategoryCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSCloud, Web-Based, On-Premise
APIAvailableAvailable
Support modesBusiness Hours, OnlineEmail, Knowledge Base, Live Chat
Certifications
Data residencyGlobal

Key differences between Bigin by Zoho CRM and Twenty

  • Pricing: Bigin by Zoho CRM starts at $7 /User/Month. Twenty pricing is not publicly listed.
  • Free trial: Bigin by Zoho CRM offers a free trial; Twenty does not.
  • Deployment: Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Twenty supports Cloud, Web-Based, On-Premise.

Bigin by Zoho CRM vs Twenty — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

Bigin by Zoho CRM

Best for

Small Business

Twenty

Best for

Small Business, Mid Size Business, Freelancers

Bigin by Zoho CRM typically suits Small Business. Twenty tends to fit Small Business and Mid Size Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Twenty is an open-source CRM positioned as the modern alternative to Salesforce, giving technical teams building blocks to compose custom CRMs and internal apps with production-grade data ... Read More about Twenty

Entry Level Pricing

  • Starts from $7 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.0/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.57

(294)
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Software Demo

Demo

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Step 1 of 4

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How do Bigin by Zoho CRM and Twenty Compare on Features?

Total Features

10 Features

17 Features

Unique Features

No unique features

No unique features

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Compare Bigin by Zoho CRM and Twenty on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7 , Billed Yearly
      • Not Available

      Pricing Plans

      • Free

        • Single Pipeline

        • 500 Records

        • Instant Workflows (3)

        Show more +

      • Express

        • Includes features of Free plan, plus

        • Team Pipelines (3)

        • 50,000 Records

        Show more +

      • Premier

        • Includes features of Express Edition plan. plus

        • Team Pipelines (5)

        • 100,000 Records

        Show more +

      • Not Available

      Pricing Page

      Bigin by Zoho CRM pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Visit Website

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      Data Residency

      🌐 Global

      Bigin by Zoho CRM User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      204

      66

      7

      1

      1

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

      What buyers like

      • Simple design with a short learning curve — accessible for non-technical users.
      • Pricing targets startups and small businesses with core CRM features at low cost.
      • Pipeline management and workflow automation reduce manual steps in sales processes.

      Common complaints

      • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
      • Lacks advanced features needed by larger enterprises or complex workflows.
      • Customer support availability is inconsistent, affecting issue resolution during critical moments.

      No expert review available for this product

      Pros and Cons

      • Real-time updates keep teams informed.

      • Integration with email and calendar enhances productivity.

      • User-friendly interface simplifies navigation.

      • Customization options may not meet all needs.

      • New users may find the interface complex.

      No pros or cons available for this product

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Bigin by Zoho CRM or Twenty? Tell buyers what actually differs.

      List of Customers

      Customers

      Antech Microsystem Pvt.Ltd

      Antech Microsystem Pvt.Ltd

      Investacc

      Investacc

      Hire

      Hire

      No Customers information available.

      Media and Screenshots

      Screenshots

      Bigin by Zoho CRM screenshot

      1 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to Bigin by Zoho CRM and Twenty in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Bigin by Zoho CRM or Twenty?
      Bigin by Zoho CRM edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Bigin by Zoho CRM and Twenty offer a free trial?
      Bigin by Zoho CRM offers a free trial. Twenty does not.
      What is the starting price of Bigin by Zoho CRM vs Twenty?
      Bigin by Zoho CRM starts at $7 /User/Month. Twenty starts at Contact for pricing.
      What are the top alternatives to Bigin by Zoho CRM?
      Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.
      What are the top alternatives to Twenty?
      Top alternatives to Twenty include Bigin by Zoho CRM.