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Bigin by Zoho CRM vs SuiteCRM Comparison

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Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

SuiteCRM

4.3(91 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

SuiteCRM is a cloud hosted Customer Relationship Management application. It's a web-based software system that helps businesses and organizations to manage their contacts, leads, customers, orders and the information ass…

Bigin by Zoho CRM vs SuiteCRM — at a glance

FeatureBigin by Zoho CRMSuiteCRM
Rating4.3 / 54.3 / 5
Reviews11991
Starting price$7 /User/MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forSmall BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2
Data residencyGlobalGlobal

Key differences between Bigin by Zoho CRM and SuiteCRM

  • Pricing: Bigin by Zoho CRM starts at $7 /User/Month. SuiteCRM pricing is not publicly listed.
  • Target audience: Bigin by Zoho CRM is built for Small Business, while SuiteCRM targets Large Enterprises and Medium Business.
  • Deployment: Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; SuiteCRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows.

Bigin by Zoho CRM vs SuiteCRM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

Bigin by Zoho CRM

Best for

Small Business

SuiteCRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM typically suits Small Business. SuiteCRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

SuiteCRM is a cloud hosted Customer Relationship Management application. It's a web-based software system that helps businesses and organizations to manage their contacts, leads, customers, ... Read More about SuiteCRM

Entry Level Pricing

  • Starts from $7 , Billed Yearly
  • Not Available

Free Trial Availability

Spotsaas Score

What's this? ↗

9.0/10

8.9/10

User Ratings

Based on verified Spotsaas reviews

4.3

(91)
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Software Demo

Demo

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How do Bigin by Zoho CRM and SuiteCRM Compare on Features?

Total Features

10 Features

9 Features

Unique Features

No unique features

No unique features

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Compare Bigin by Zoho CRM and SuiteCRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7 , Billed Yearly
      • Not Available

      Pricing Plans

      • Free

        • Single Pipeline

        • 500 Records

        • Instant Workflows (3)

        Show more +

      • Express

        • Includes features of Free plan, plus

        • Team Pipelines (3)

        • 50,000 Records

        Show more +

      • Premier

        • Includes features of Express Edition plan. plus

        • Team Pipelines (5)

        • 100,000 Records

        Show more +

      • Not Available

      Pricing Page

      Bigin by Zoho CRM pricing
      SuiteCRM pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🌐 Global

      Bigin by Zoho CRM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      204

      66

      7

      1

      1

      79

      23

      4

      2

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

      What buyers like

      • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
      • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
      • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

      Common complaints

      • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
      • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
      • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

      Buyer sentiment

      Buyer sentiment is positive across 109 reviews, with strong overall satisfaction.

      What buyers like

      • Intuitive and user-friendly, making it easy to set up dashboards and manage tasks with little technical expertise.
      • Highly customizable with open-source capabilities, allowing businesses to tailor the system to specific needs.
      • Cost-effective solution, available for free with no license costs, making it appealing for small businesses and startups.

      Common complaints

      • Outdated and less modern user interface (UI), which many users find unattractive and not intuitive enough.
      • Mobile version is either unavailable or problematic, limiting accessibility and usability on the go.
      • Reporting and email modules require improvement due to slow performance and occasional bugs.

      Pros and Cons

      • Real-time updates keep teams informed.

      • Integration with email and calendar enhances productivity.

      • User-friendly interface simplifies navigation.

      • Customization options may not meet all needs.

      • New users may find the interface complex.

      • Comprehensive features cover all aspects of CRM.

      • Customizable to fit specific business needs.

      • Cloud hosting allows for easy access from anywhere.

      • May require training for effective use.

      • Limited advanced analytics capabilities.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Antech Microsystem Pvt.Ltd

      Antech Microsystem Pvt.Ltd

      Investacc

      Investacc

      Hire

      Hire

      Oneworld Accurancy

      Oneworld Accurancy

      Humanetics

      Humanetics

      Scottish Book Trust

      Scottish Book Trust

      Media and Screenshots

      Screenshots

      Bigin by Zoho CRM screenshot

      1 Screenshots

      Lead View

      3 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to Bigin by Zoho CRM and SuiteCRM in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Bigin by Zoho CRM or SuiteCRM?
      Bigin by Zoho CRM and SuiteCRM are closely matched with equal user ratings of 4.3. The right choice depends on your team size, budget, and specific CRM Software needs.
      Do Bigin by Zoho CRM and SuiteCRM offer a free trial?
      Yes, both Bigin by Zoho CRM and SuiteCRM offer a free trial.
      What is the starting price of Bigin by Zoho CRM vs SuiteCRM?
      Bigin by Zoho CRM starts at $7 /User/Month. SuiteCRM starts at Contact for pricing.
      What are the top alternatives to Bigin by Zoho CRM?
      Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.
      What are the top alternatives to SuiteCRM?
      Top alternatives to SuiteCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, HubSpot CRM.

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