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AzureDesk vs Olark vs ZoomInfo Chat - Which Tool Fits Your Business?

AzureDesk - Help Desk Software
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Olark - Live Chat Software
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TL;DR - Quick Comparison Summary

Description

AzureDesk is a cloud-based help desk software that allows teams to coordinate requests, track tickets, monitor cases, and manage service tickets for automated resolution. From an ... Read More

Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers ... Read More

Entry Level Pricing

  • Starts from $33 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

8.5/10

9.4/10

User Ratings

4.6

(85)
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Software Demo

Demo

How do AzureDesk, Olark and ZoomInfo Chat Compare on Features?

Total Features

14 Features

8 Features

Unique Features

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      What Do AzureDesk, Olark and ZoomInfo Chat Cost?

      Pricing Option

          Starting From

          • $33 , Billed Yearly
          • Not Available

          Pricing Plans

          • Plus

            • Email Addresses: Unlimited

            • Agents: Unlimited

            • Collaboration Features

            Show more +

          • Not Available

          Pricing Page

          azuredesk pricingolark pricing

          Other Details

          Organization Types supported

          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          AzureDesk vs Olark User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          20

          Very Good

          7

          Good

          1

          Poor

          0

          Terible

          0

          Excellent

          146

          Very Good

          74

          Good

          18

          Poor

          8

          Terible

          4

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Olark is a highly regarded chat platform that stands out for its ease of use and implementation. Users appreciate features like surveys, customer support, and the chatbot functionality. The ...Read more

          Pros and Cons

          No pros or cons available for the product

          Pros and Cons of Olark

          • Straightforward and easy to use interface, facilitating quick setup and adoption for both users and customers.

          • Effective in enabling real-time communication with website visitors, leading to increased customer engagement and conversion rates.

          • Provides basic features needed for customer chat, such as automated responses and chat management tools.

          • Offers customization options for branding and messaging, enhancing user experience.

          • Lack of advanced features and integrations, limiting functionalities for advanced users/organizations.

          • Pricing structure, particularly for add-on features, may deter small startups or users on a budget.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          List of Customers

          Customers

          Comstrat

          Comstrat

          talaw

          talaw

          abm

          abm

          No Customers information available.

          Media and Screenshots

          Screenshots

          Product screenshot

          1 Screenshots

          No screenshots available.

          Videos

          video-0

          3 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both AzureDesk and Olark offer a Free Trial.

          AzureDesk is designed for Large Enterprises, Medium Business and Small Business.

          Olark is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of AzureDesk begins at $33/User/Month when Billed Yearly, while pricing details for Olark are unavailable.

          Some top alternatives to AzureDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, ReadyDesk, HelpdeskEddy, LabiDesk, Help Desk Premier, Revelation helpdesk and BoldDesk.

          Some top alternatives to Olark includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat, Zendesk Chat, Intercom, Smartchat, LinkedChat, ChatFlow247 and Freshchat.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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