Amwell vs Spruce Comparison
Amwell
Starting at Contact for pricing
- Individuals
- Large Enterprises
Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features include both computerized and manual…
Spruce
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
The Spruce software platform is a full-featured, web-based telemedicine solution that enables providers to directly connect with patients and their families over video in order to conduct quick and convenient medical exa…
Spruce leads on user satisfaction with a 4.7-star rating across 10 reviews.
SpotSaaS Analysis
AmwellSpruce
The core difference between Amwell and Spruce lies in their target user base and feature sets, with Amwell catering to medium to large healthcare organizations requiring comprehensive telemedicine solutions, while Spruce focuses on small to medium providers seeking efficient video consultation tools. Ideal buyers for Amwell are larger healthcare entities needing integrated services, whereas Spruce is best suited for smaller practices prioritizing convenience in patient-provider interactions.
- Best for medium to large healthcare organizations - Offers integrated telemedicine tools - Combines computerized and manual diagnosis - Includes patient monitoring features - Ideal for organizations needing comprehensive solutions - Focuses on licensed U.S. physicians
- Best for small to medium healthcare providers - Streamlined telemedicine video exams - Facilitates quick and convenient consultations - Emphasizes collaborative treatment prescribing - Ideal for practices valuing efficiency - Focuses on enhancing patient-provider interactions
Amwell vs Spruce — at a glance
| Feature | Amwell | Spruce |
|---|---|---|
| Rating | 3.3 / 5 | 4.7 / 5 |
| Reviews | 2,124 | 10 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Telemedicine Software | Telemedicine Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | — |
| Support modes | Business Hours | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | US | US |
Key differences between Amwell and Spruce
- Free trial: Spruce offers a free trial; Amwell does not.
- Target audience: Amwell is built for Individuals and Large Enterprises, while Spruce targets Large Enterprises and Medium Business.
- User satisfaction: Spruce scores higher with a 4.7-star average.
- Deployment: Amwell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Spruce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Amwell vs Spruce — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for medium to large healthcare organizations needing integrated telemedicine tools.
- You require a telemedicine platform combining computerized and manual diagnosis by licensed U.S. physicians.
- You want integrated patient monitoring features like blood pressure and weight scale tracking within the app.
- You value a simple, intuitive interface that mimics face-to-face physician visits.
- You are a small clinic without existing telemedicine infrastructure or limited budget transparency.
- You need a solution with clearly published pricing and consistently high user satisfaction ratings.
Best for small to medium healthcare providers needing streamlined telemedicine video exams.
- You require quick, convenient video consultations between patients and providers.
- Your practice values collaborative treatment prescribing during telemedicine visits.
- You operate a small or medium-sized primary care or specialty medical practice.
- Your organization lacks reliable internet connectivity for stable video calls.
- You need transparent pricing details upfront before committing to a platform.
Amwell: Best for medium to large healthcare organizations needing integrated telemedicine tools. Spruce: Best for small to medium healthcare providers needing streamlined telemedicine video exams.
Description | Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features ... Read More about Amwell | The Spruce software platform is a full-featured, web-based telemedicine solution that enables providers to directly connect with patients and their families over video in order to conduct ... Read More about Spruce |
|---|---|---|
Free Trial Availability |
|
|
Spotsaas ScoreWhat's this? ↗ | 9.6/10 | 8.6/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
How do Amwell and Spruce Compare on Features?
Total Features | 9 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Amwell and Spruce on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Amwell User Reviews & Rating Comparison
User Ratings | 3.3 (based on 2124 reviews) | 4.7 (based on 10 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment User sentiment is mixed with appreciation for ease of use but concerns about pricing and feature limitations. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment with high ratings but limited review volume. What buyers like
Common complaints
|
Pros and Cons |
|
|
Media and Screenshots
Screenshots | No screenshots available. |  4 Screenshots |
|---|
Top Alternatives to Amwell and Spruce in 2026
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Amwell or Spruce?
- Spruce edges out the other on user ratings (4.7 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Amwell and Spruce offer a free trial?
- Spruce offers a free trial. Amwell does not.
- What is the starting price of Amwell vs Spruce?
- Amwell starts at Contact for pricing. Spruce starts at Contact for pricing.
- What are the top alternatives to Amwell?
- Top alternatives to Amwell include Chiron Health, 1upHealth, Mend, eVisit, VCDoctor.
- What are the top alternatives to Spruce?
- Top alternatives to Spruce include Teladoc, OnCall Health, Teledentix, Chiron Health, Upvio.