Spruce Review: Is It The Right Telemedicine Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPR
SOC 2
HIPAAAdd to compare
Spruce offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Spruce?
The Spruce software platform is a full-featured, web-based telemedicine solution that enables providers to directly connect with patients and their families over video in order to conduct quick and convenient medical exams. With Spruce it is possible for patients and providers to quickly discuss important health information, assess the nature of the issue, and even collaboratively prescribe treatment—from anywhere in the world.
Pricing
Spruce offers custom pricing plan
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRHIPAASSO & MFA supported
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Spruce Screenshots
Spruce was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Spruce
- Use cases
- Telemedicine providers, Primary care clinics, Specialty medical practices
- Team types
- Healthcare providers, Medical office staff
- Company size
- Small Business, Medium Business
- Workflow style
- Simple and streamlined
- Setup complexity
- Medium
Why teams choose Spruce
Enables quick and convenient video medical exams
Supports direct patient-provider communication
Facilitates collaborative treatment prescribing
Is Spruce right for you?
Best for small to medium healthcare providers needing streamlined telemedicine video exams.
Choose Spruce if
- You require quick, convenient video consultations between patients and providers.
- Your practice values collaborative treatment prescribing during telemedicine visits.
- You operate a small or medium-sized primary care or specialty medical practice.
Consider alternatives if
- Your organization lacks reliable internet connectivity for stable video calls.
- You need transparent pricing details upfront before committing to a platform.
What buyers should know before shortlisting Spruce
Spruce provides a comprehensive telemedicine platform that facilitates quick connections between patients and providers. Its collaborative features allow for effective treatment planning and patient engagement from any location.
Spruce pros and cons
- Spruce pros
Enables quick and convenient video medical exams
Supports direct patient-provider communication
Facilitates collaborative treatment prescribing
- Spruce cons
Pricing details are not publicly available
Limited user reviews and feedback
Ready to try it?
Get started with Spruce
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare Spruce side-by-side with top Telemedicine Software alternatives.
What is the pricing of Spruce?
Spruce uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Spruce reviews and ratings
Buyer sentiment
Overall positive sentiment with high ratings but limited review volume.
What buyers like
- Ease of use
- Video communication quality
- Efficient patient-provider interaction
Common complaints
- Lack of pricing transparency
- Limited user feedback
Are you using Spruce?
- See if Spruce fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Spruce?
File transfer refers to the process of transferring or sharing electronic data between devices or systems. This feature allows users to send…
HIPAA Compliant software is designed to meet the regulations set forth by the Health Insurance Portability and Accountability Act (HIPAA) in…
Live chat is a tool that allows employees to communicate with website users or with one another in real-time. It might be text, voice, or vi…
Patient Portal is a feature that allows patients to access and manage their healthcare information and interactions with their healthcare pr…
Payments are an essential feature in any software that deals with transactions or monetary activities. This feature allows users to make and…
Reminders are a valuable feature found in many software programs that serve as helpful tools for users to stay organized and on top of impor…
Spruce security and data handling
Key compliance certifications and security features for IT and security teams evaluating Spruce.
Certifications
Security features
Developer & data
Alternatives to Spruce
Spruce Support Options
Frequently Asked Questions About Spruce
Common questions buyers ask before choosing Spruce.
Spruce is a Telemedicine Software. Spruce offers Live Chat, Reminders, File Transfer, Payments, HIPAA Compliant and many more functionalities.
Spruce is a strong fit if: You require quick, convenient video consultations between patients and providers.; Your practice values collaborative treatment prescribing during telemedicine visits.. Consider alternatives if: Your organization lacks reliable internet connectivity for stable video calls.; You need transparent pricing details upfront before committing to a platform..
Buyers commonly note the following limitations of Spruce: Pricing details are not publicly available; Limited user reviews and feedback; Potential dependency on internet connectivity.
Some top alternatives to Spruce includes Teladoc, OnCall Health, Teledentix, Chiron Health and Klara.
Spruce offers Free Trial, Subscription, Quotation Based pricing models
The starting price is not disclosed by Spruce. You can visit Spruce pricing page to get the latest pricing.
Ready to try it?
Get started with Spruce
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].