Amwell vs Teladoc Comparison
Amwell
Starting at Contact for pricing
- Individuals
- Large Enterprises
Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features include both computerized and manual…
Teladoc
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly qualified physicians and specialists wh…
Amwell leads on user satisfaction with a 3.3-star rating across 2,124 reviews.
Spotsaas Analysis
AmwellTeladoc
The core difference between Amwell and Teladoc lies in Amwell's focus on integrated telemedicine tools with patient monitoring features, while Teladoc emphasizes broad access to a network of physicians for diverse healthcare needs. Amwell is ideal for medium to large healthcare organizations looking for comprehensive diagnostic tools, whereas Teladoc suits large providers needing extensive physician access for various care types.
- Best for medium to large healthcare organizations - Integrated telemedicine tools - Combines computerized and manual diagnosis - Patient monitoring features included - Suitable for organizations focused on diagnostic capabilities - Emphasizes licensed U.S. physician access
- Best for large healthcare providers - Broad telemedicine physician access - Focus on acute and chronic care - Comprehensive platform with video chat - Prescription refill capabilities included - Ideal for organizations needing diverse healthcare solutions
Amwell vs Teladoc — at a glance
| Feature | Amwell | Teladoc |
|---|---|---|
| Rating | 3.3 / 5 | 2.2 / 5 |
| Reviews | 2,124 | 37 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Telemedicine Software | Telemedicine Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | — |
| Support modes | Business Hours | 24/7 (Live rep), Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | US | US |
Key differences between Amwell and Teladoc
- Target audience: Amwell is built for Individuals and Large Enterprises, while Teladoc targets Large Enterprises and Medium Business.
- User satisfaction: Amwell scores higher with a 3.3-star average.
- Deployment: Amwell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Teladoc supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Amwell vs Teladoc — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for medium to large healthcare organizations needing integrated telemedicine tools.
- You require a telemedicine platform combining computerized and manual diagnosis by licensed U.S. physicians.
- You want integrated patient monitoring features like blood pressure and weight scale tracking within the app.
- You value a simple, intuitive interface that mimics face-to-face physician visits.
- You are a small clinic without existing telemedicine infrastructure or limited budget transparency.
- You need a solution with clearly published pricing and consistently high user satisfaction ratings.
Best for large healthcare providers needing broad telemedicine physician access.
- You require access to a wide network of board-certified physicians for acute and chronic care.
- Your organization needs a comprehensive telemedicine platform with video chat and prescription refill features.
- You want multi-device patient access to support telemedicine across mobile and desktop environments.
- You are a small business with limited telemedicine needs and prefer simpler solutions.
- You need transparent, fixed pricing and straightforward onboarding processes.
Amwell: Best for medium to large healthcare organizations needing integrated telemedicine tools. Teladoc: Best for large healthcare providers needing broad telemedicine physician access.
Description | Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features ... Read More about Amwell | Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly ... Read More about Teladoc |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 9.6/10 | 8.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
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How do Amwell and Teladoc Compare on Features?
Total Features | 9 Features | 5 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Amwell and Teladoc on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Amwell User Reviews & Rating Comparison
User Ratings | 3.3 (based on 2124 reviews) | 2.2 (based on 37 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment User sentiment is mixed with appreciation for ease of use but concerns about pricing and feature limitations. What buyers like
Common complaints
| Buyer sentiment Overall buyer sentiment is mixed to negative, with concerns about usability and pricing transparency. What buyers like
Common complaints
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Pros and Cons |
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Top Alternatives to Amwell and Teladoc in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Amwell or Teladoc?
- Amwell edges out the other on user ratings (3.3 vs 2.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Amwell and Teladoc offer a free trial?
- Neither Amwell nor Teladoc currently lists a free trial.
- What is the starting price of Amwell vs Teladoc?
- Amwell starts at Contact for pricing. Teladoc starts at Contact for pricing.
- What are the top alternatives to Amwell?
- Top alternatives to Amwell include Chiron Health, 1upHealth, Mend, eVisit, VCDoctor.
- What are the top alternatives to Teladoc?
- Top alternatives to Teladoc include Spruce, Teledentix, Certintell, eVisit, AnywhereCare.